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Information Assurance Analyst 1

Case Western Reserve University
Case Main Campus
Closing date
Jun 23, 2021

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Job Details

Job Title: Information Assurance Analyst 1
Location: Case Main Campus
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 8653

Working under moderate supervision and appropriate judgment, work with the Information Security Team to protect the confidentiality and integrity of customer, employee, and business information in compliance with organization policies and standards. Activities include performing daily security operational tasks including but not limited to security tools administration, monitoring, administering user accounts, responding to service desk tickets, and delivery of basic security awareness training to individuals and small groups.


    Perform risk management and analysis on system and organizational levels, including administrative, technical, and physical controls. Consult with departments on security planning materials, including risk mitigation plans, disaster recovery plans, and provide inputs on business continuity plans. (20%)Perform cyber threat intelligence to collect, analyze, and produce accurate and relevant intelligence for campus community and automated feeds. (20%)Administer and operate security tools and services to investigate, detect, protect, and defend the IT enterprise. (20%)Serve as an incident-response team member. Respond to security incidents and events. Investigate and resolve incidents, execute action plans, communicate with end-users or other impacted parties. Take lead on group-level investigation tasks. (10%)

    Collect, analyze, correlate, and report on pertinent security metrics. (5%)Perform identity-based security functions supporting the user identity lifecycle including creation, removal, and update of user account information. (5%)Provide Tier 2 customer support from Service Desk calls for security-related matters. (5%)Serve as a resource person in assessing systems, processes, and projects against compliance requirements, control objectives, and security best practices; interact with internal and external technical staff and consult with project teams at various stages of project cycles. (5%)Participate in campus-wide information security awareness events and programs to ensure alignment of policy and practice of security among stakeholders. (5%)Perform other duties as assigned including but not limited to assisting in performing physical access control audits of IT infrastructure and facilities, assisting the security team in the continuous review, evaluation and rollout of security tools and security administration tools, assisting user desktop configurations for security risks, assisting end-user groups with security practice implementation. (5%)

Department: Regular contact with supervisor to review goals, achievements and overall performance. Daily contact with UTech managers and staff to address issues and opportunities collaboratively and to resolve any outstanding issues or challenges. Frequent contact with all other UTech staff to facilitate and promote joint action and cooperation to achieve results.

University: Daily contact with faculty, staff, undergraduate, graduate and professional students to effectively understand and define internal customer requirements as they relate to assigned duties.

External: Regular contact with vendor partners to manage the execution of tasks, coordinate efforts and learn about new capabilities. Occasional contact with peer institutions regarding best practices.

Students: Daily contact to effectively understand and define internal customer requirements as they relate to assigned duties. Regular contact with UTech student employees.


May supervise student employees.


Education and Experience: Associate’s degree with 2 years of progressive experience in a dedicated information security function or responsibility. Exposure to Information Technology concepts such as applications, security systems design, implementation and administration. - OR - a Bachelor’s degree in an IT related field with no experience required (prefer experience in an IT-focused field or industry). The position requires the attainment and maintenance of Information Assurance certification appropriate to the position within 2 years of hire, if not currently certified (SANS GIAC, Security+, or equivalent). Must successfully complete a criminal background check.


    Exposure to information technology concepts such as applications, security systems design, implementation and administration required.Demonstrated understanding of system administration and network configuration for Microsoft Windows, Mac OX, or UNIX/LINUX systems.Demonstrated knowledge of security concepts including malware, intrusion detection, risk analysis, threat/vulnerability management, system hardening, and business continuity.Familiarity with information security risk assessment and management processes and standards.Working knowledge in at least three of the following infrastructure security concepts: Incident response practices, Data encryption technologies and standards (email, transit, file, etc.), Data loss protection systems and tools, Endpoint security software management, Firewalls and firewall techniques, Vulnerability management, Computer forensics practices, threat intelligence collection, and Virtual private networking.Prefer an understanding of network protocols.Demonstrated ability to optimize time and resources, prioritize task, and ensure that deadlines are met. Ability to work independently on projects and achieve project objectives.Ability to work in a team environment, being able to play the roles of team leader and team player as required. Ability to actively listen, responsive to verbal and non-verbal clues. Strong writing and verbal communication skills demonstrated while communicating with diverse audiences.Demonstrated superior interpersonal skills, conflict resolution and negotiation skills.Demonstrated ability to identify problems, analyze courses of action, and propose solutions.Demonstrated ability to successfully handle sensitive discussions with discretion, strong personal ethics commitment, and demonstrated sound judgment.Consistently models high standards of honesty, openness, and respect for the individual. Experience working with diverse populations.Ability to meet consistent attendance.Ability to interact positively with colleagues, supervisors, and customers face to face. Prefer familiarity with project management approaches, tools and phases of the project lifecycle.Prefer familiarity with current office software such as Microsoft Office, Office365, and Google Apps.Prefer experience with commercial or open source security tools.Prefer basic knowledge of security processes and procedures relating to security compliance or controls management frameworks.Prefer experience with server administration for Microsoft, Mac OX, or UNIX/LINUX systems. Prefer experience with cloud administration (AWS, Azure, GCP) of systems.Prefer understanding of various security and regulatory compliance standards, such as FERPA, HIPAA, FISMA, and PCI.Prefer data forensics and collection technologies, disk imaging, chain of custody records, handling sensitive information.Experience working with diverse populations and willingness to support a community commitment to diversity, equity and inclusion.Consistently model high standards of honesty, openness, and respect for the individual.

Professional office setting. The position is required to be available to respond to emergency security issues and incidents on a 24/7/365 basis. On-call status and some off-hours work effort required. The employee will be required to carry a cell phone, during and after their normal work hours, including weekends to attend to after-hours emergencies. There may be occasional pressure from demanding customers. Due to time constraints, many functions must be completed on set deadlines. Travel between various locations on campus may be required. The position requires typing on a computer keyboard and using a computer mouse and a printer. Office attire includes business casual dress.

Diversity Statement

In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.


Reasonable Accommodations

Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.



Working at Case Western Reserve University

Case Western Reserve University is among the nation's leading research institutions. Founded in 1826 and shaped by the unique merger of the Case Institute of Technology and Western Reserve University, Case Western Reserve is distinguished by its strengths in educationresearch, service and experiential learning. Located in Cleveland's University Circle, we offer nationally recognized programs in the arts and sciencesdental medicineengineeringlawmanagementmedicinenursing and social sciences.

Student enrollment exceeds 9,800 students, forty percent of whom are undergraduatesFacultyand students hail from more than 90 countries, with academic interests that reach every region of the world. Case Western Reserve, with the support of individuals, corporations and foundations, aids nearly 100 designated research centers.

As a service-oriented institution dedicated to civic leadership, Case Western Reserve seeks individually and collectively to prepare our students to improve the human condition and to direct the benefits of discovery toward a better society. This effort is not limited to the university's classrooms, laboratories, librariesresidence halls and athletic fields, but includes partnerships with many other institutions. We build these partnerships believing that our ability to improve the human condition should begin in our own community.

Case Western Reserve University remains Ohio's top-ranked school among the nation's premier national universities, as ranked by U.S. News & World Report and is the only Ohio institution ranked in the top 50 nationally. We promote a culture of inquiry marked by rigor, creativity, curiosity, innovation, respect, sensitivity and open communication of ideas.

The university supports interdisciplinary partnerships in education and research with numerous faculty holding joint appointments in more than one Case Western Reserve school or department, as well as at neighboring institutions. These relationships launched many of the unique pairings of science, business and liberal arts into the centers and programs that enhance the undergraduate and graduate experience at the university. Our dual degree programs enrich the educational experience for those students who choose to balance the technical requirements of engineering or the sciences with a strong interest in the humanities.

With more than $375 million in research funding annually, the university attracts outstanding undergraduate and graduate students along with renowned faculty whose research has made significant contributions to the way we live and work. Case Western Reserve counts 15 Nobel laureates among our alumni and current and former faculty, including the first American scientist to ever receive the prize.

Our students' experiences in cultural institutions, clinics, social service agencies and industry are not viewed as “extra-curricular,” but create the learning experience that defines a Case Western Reserve education. The university's service programs in the Cleveland Municipal School District have impacted more than 145,000 students with more than 43 signature programs. The university has launched more than 580 community partnerships on the local, national and international levels. Annually the university sponsors Case for Community Day, an event where hundreds of Case Western Reserve employees and students lend their time and talent to targeted community development projects in the Greater Cleveland area.

Our alumni number more than 110,000 and constitute a “who's who” of every profession. Alumni represent one of the university's strongest resources, playing a vital role in campus life through their work as advisors, mentors, friends and advocates.

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