Job Description:

POSITION: Full-Time Data and Systems Operations Analyst: Division of Student Affairs; 37.5 hours per week; Non-Unit Professional Position; Grant Funded Position through June 30, 2022.

SUMMARY: NECC is seeking an experienced professional to provide end-user application support, design and implementation of business processes, and analysis and report writing for Student Affairs. The Data and Systems Operations Analyst will serve as the primary technical support and data specialist for student success initiatives including the SOAR Program. This person may serve as lead or be a team member on projects across multiple information systems and functional areas within Enrollment Services. The Data and Systems Operations Analyst will support operation systems and data analysis for Student Development and Enrollment Services.

RESPONSIBILITIES: This position will report to the Director of Business Systems for Student Affairs. Responsibilities include but are not limited to:

• Provide end-user support to Student Affairs with particular emphasis on student success initiatives
• Review and analyze data accurately to monitor progress toward SOAR Program and other student success objectives and student outcomes
• Assist the division with strategic goal setting based on data-informed decision making
• Working knowledge of various tools and applications to support initiative and requests
• Assist with the implementation and testing of upgrades and applications
• Develop and review business processes for efficiencies
• Incorporate application enhancements and technologies into business processes
• Ensure compliance with Federal and State Reporting and Regulations
• Develop and maintain documentation on business processes
• Design and develop reports
• Strong analytical skills with the ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy
• Lead systems and data projects to ensure schedule and objectives are met
• Other duties as assigned

Requirements:

MINIMUM QUALIFICATIONS:

• Bachelor's Degree Required
• 3+ Years of experience working in a college setting or in a Computer Science, MIS, or Data Analysis job experience
• Experience with Banner, PeopleSoft or Datatel
• Experience with application implementations or upgrades
• Demonstrated analysis and report writing skills
• Demonstrated ability to develop and use data
• Knowledge of technology as it related to student information systems
• Analytical and problem-solving abilities
• Strong communication skills (written and verbal) and the ability to present complex academic information to diverse audiences

PREFERRED QUALIFICATIONS:

• Experience with the following programs/software's:
  • Navigate by EAB
  • DegreeWorks
  • Customer Relationship Management/Student Life-cycle Management Systems
  • Zogotech
  • Argos
  • SQL Developer, PL/SQL Developer
  • Tableau
  • Project Management
• Experience working at a community college.
• Bilingual or Bicultural (Spanish and English).
• Experience working with and supporting a culturally diverse, population in a Hispanic-Serving Institution.

Additional Information:

SALARY: $55,000-$60,000 annually. Complete fringe benefit package including competitive health insurance, dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits.

ANTICIPATED START DATE: July 2021

Application Instructions:

TO APPLY: To be considered for this position you must submit a cover letter & resume online.

DEADLINE: June 25, 2021

Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, creed, religion, color, gender, gender identity, sexual orientation, age, disability, genetic information, maternity leave, military service and national origin and any other protected class in its education programs and activities as required by Title IX of the Educational Amendments of 1972, the American with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies. The College prohibits sexual harassment, including sexual violence. The following person has been designated to handle inquiries regarding Americans with Disabilities Act, the Rehabilitation Act and related statutes and regulations, Affirmative Action, non-discrimination policies, and Title IX compliance/sexual harassment: Assistant Director of Human Resources, Elizabete Trelegan B-219,
978-556-3928/ etrelegan@necc.mass.edu. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action Officer/Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at: http://www.necc.mass.edu/clery