Job Title: Survey Research Coordinator
Location: Augusta University
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 223301
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Required Qualifications Bachelor's degree from an accredited college or university in a related field or equivalent, with eight years' experience managing analytical projects or related activities; OR Master's degree from an accredited college or university in a related field or equivalent, with five years' experience managing analytical and business intelligence projects or related activities.Knowledge, Skills, & Abilities

Detail-oriented with strong organizational skillsAbility to maintain confidentiality and multi-taskAbility to prioritize and manage conflicting deadlinesExcellent interpersonal, written and verbal communication skillsProficient in Microsoft Office and other computer software/databasesAbility to work independently, perform well under pressure, meet deadlines and exercise good judgment

Preferred Qualifications

• Experience in a higher education or hospital/clinical setting.
• Advanced analytics experience using predictive modeling and sentiment analysis.
• Experience in working with statistical and survey software.
• Project management experience.

Responsibilities Collaborates with the Planning and Assessment Coordinators within IE, campus units and university stakeholders to anticipate, plan, leverage, implement, and evaluate various qualitative evaluation and assessment methods: Provides support for a set of standardized, scheduled evaluation, assessment and benchmarking methods including but not limited to:

• Comprehensive Program Review;
• National Survey of Student Engagement (NSSE);
• Graduate outcomes assessment;
• Employee engagement;
• Campus climate survey;
• Delaware Study.

Supports the use of results into planning & decision support through the analysis and evaluation of outcomes of each assessment method including but not limited to:

• Statistical analysis;
• Data visualization;
• Executive summaries and comprehensive reports;
• Working with Planning & Assessment.

Supports ad hoc assessment requests as defined by the university stakeholders to support accreditation, planning and assessment efforts:

• Prioritizes requests;
• Leads discussions during consultation with committees, projects, and units on the best assessment methods and tools (surveys, direct vs indirect measures, etc.);
• Leads assessment method development efforts through project teams and adhoc committees;
• Identifies and utilizes existing information resources to prevent over-surveying and/or duplications of effort;
• Advises as to whether ad hoc requests should become a regular part of the scheduled assessment methods.

Conduct assessments as appropriate and supports the use of results through the analysis and evaluation of outcomes of assessment methods including but not limited to:

• Statistical analysis;
• Data visualization;
• Executive summaries and comprehensive reports.

Manages institutional administrative survey process and procedures for the enterprise:

1. Manages and updates institutional administrative survey policy and procedures, survey request form, Executive Summary Report template, survey analysis;
2. Manages vendor relationship with tools needed for survey administration;
3. Monitors survey traffic on behalf of the institution for possible collisions based on known reoccurring disseminations;
4. Works to standardize decentralized surveys across enterprise to prevent survey fatigue (e.g., Graduation Exit Survey);
5. Consults with constituents across enterprise on survey methodology (best practices) advising on and validating the reliability and integrity of assessment methods.

Maintains awareness of current research and statistical methodologies focused on higher education:

1. Maintain membership to the Association of Institutional Research;
2. Attend regional, state and national professional development conferences;
3. Maintain appropriate expertise in research methods and analysis.

Provides analytical support for a set of standardized, scheduled reports and assessments related to student performance and academic planning initiatives including but not limited to:

1. Complete College Georgia;
2. Student Achievement reporting;
3. Consortium for Student Retention Data Exchange;
4. Student Achievement Measure Initiative;
5. Annual Benchmarking Analysis.

Maintains awareness of current data sources and technical innovations within the data analysis and business intelligence fields focused on higher education:

1. Maintains membership to the Association of Institutional Research;
2. Attends Regional & National Conferences & Meetings;
3. Assists in improving reporting and analytical tools and techniques in the fields of Institutional Research and Business Intelligence & Analytics.

Job Summary In collaboration and consultation with Planning and Assessment, the IR team, campus units, and university stakeholders, the Survey Research Coordinator serves as the primary contact for coordination of qualitative assessment methods (such as surveys) and research projects to support activities that promote continuous improvement and organizational effectiveness. The Coordinator initiates, oversees, and conducts surveys important to the university and health system and analyzes the results of these assessments to highlight conclusions. Findings are communicated in a variety of ways to support the effective use of results in planning and decision-making; through personal meetings with sponsors and Planning and Assessment Coordinators and in written reports including high-level executive summaries. The Coordinator manages the institutional administrative survey process and coordinates with units who have survey requirements through external resources.Shift/Salary Shift: Mon-Fri; 8:00AM-5:00PM (May be required to work outside normal business hours. Pay Grade: 19 Salary: $51,967 - $57,630/Annually(Min-Mid or list up to the budgeted amount which should not be more than the midpoint) Salary to be commensurate with qualifications of selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: 5/13/2021 - Until FilledEqual Employment Opportunity Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.Background Check All candidates are required to successfully pass a Background Check review prior to starting with Augusta University.Other Information This position is also responsible for promoting a customer friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner everyday with patients and families for success." Augusta University is a tobacco free environment and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.