S06114P

ADMINISTRATIVE ASSOCIATE II

UHC Counseling & Psychiatric Svcs

The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities is the state’s oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 39,000 students including over 30,000 undergraduates and over 9,000 graduate and professional students. Academic programs reside in 17 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

External

TRS

Employee

Benefits Eligible

Full Time

Monday through Friday 8-5

$32,500

05/13/2021

Yes

06/01/2021

Athens Area

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

Office/Clerical Assistant

Non-Exempt

Administrative

1.00

Requires are least a high school diploma or equivalent. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

2 years college with emphasis in Secretarial Science or Business Administration preferred
Knowledge of Point and Click or other Electronic Health Record software preferred
Minimum of two years in a customer service related field preferred

As an agency, Counseling and Psychiatric Services (CAPS) is committed to the promotion and celebration of diversity in all of its forms. We are a multi-cultural, multi-disciplinary, and multi-theoretical staff striving to provide culturally competent clinical services, outreach programming, training opportunities and consultation to the UGA community. The Administrative Associate II position is an integral member of the CAPS administrative support team. This position provides support and assistance to CAPS clinicians, clients/patients, parents and UGA faculty and staff. The position entails extensive and detailed knowledge of UHC and UGA policies and procedures and the ability to make appropriate judgment decisions in the absence of the CAPS Operations Manager. Team skills will be utilized to collaborate with other members of the CAPS team. The position will also manage multiple projects and tasks simultaneously, establish priorities, and respond quickly and effectively in stressful situations. All are valued team members who participate in performance improvement initiatives and actively involved in team activities, i.e. required meetings, committees. As a thriving and growing training site, all CAPS staff have the opportunity to contribute to the growth and development of CAPS trainees. Team members take pride in honoring all while maintaining inclusive attitudes and appreciation for each individual aspects of diversity.

Experience in mental health or healthcare setting
Experience with Microsoft Office (MS Word/Excel)
General office experience
Computer appointment scheduling experience
Advanced skill with multi-line phone system
Knowledge of maintaining confidential patient records

Walking, sitting at computer for long periods of time

No

Yes

No

No

No

Yes

Yes

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Client/Patient Support Services: Responsible for accurately and timely processing insurance referral requests. Responsible for processing Parents Leadership Council Grant paperwork pre and post approval. Provides primary back up to check-in, check-out, and billing functions when needed.

60

CAPS Clinical Staff Support Services: Performs administrative tasks for the CAPS group program. Performs administrative tasks for the CAPS Track 2 treatment team. Coordination of CAPS On-Call schedule. Coordination of bi-annual CAPS Peer Review. Responsible for administrative support of AOD and ED team meetings. Updates comprehensive database for tracking leave for CAPS clinicians when needed.

20

Provides administrative support to the CAPS Training Director and the CAPS Training Committee. Assists with yearly searches and new hire/orientation process for the training program. Organizes and coordinates schedules for practicum students, interns, and postdoctoral fellows in coordination with the Training Director and Clinical Director. Attends bimonthly training committee meetings.

20