Special Programs Assistant Director - New Student Orientation

Knoxville, TN
May 13, 2021
Employment Type
Full Time
Institution Type
Four-Year Institution
Special Programs Assistant Director - New Student Orientation

Regular, Full-Time, Market Range 09

The New V.O.L. Experience introduces students to the University of Tennessee in three phases: 1. Advising; 2. Online Pre-Orientation; and 3. Big Orange Welcome, UT’s extended six-week orientation period. Big Orange Welcome culminates in Vol Success Week, UT's celebration of academic success, featuring academic programming and special events. The Assistant Director, Special Programs position plays a critical role overseeing the development of major programs and special events for Big Orange Welcome, especially Vol Success Week, special events for the Division of Student Success & orientation for special groups, while supporting the overall mission of the Office of New Student Programs. The Assistant Director, Special Programs is supervised by the Associate Director, and works collaboratively with the Assistant Director, NSO.

Job Functions/Responsibilities:

Event Planning & Program Development: Reporting to the Associate Director, the Assistant Director, Special Programs will oversee all aspects of major event and special program development (concerts, performances, speakers, etc), including Vol Success Week. This includes communication and coordination with campus partners and off-campus vendors, management of budget, etc. The Assistant Director, Special Programs will be the main point of contact for major programs and signature events during Big Orange Welcome alongside the Assistant Director, NSO, and will serve as an event manager for major programs and special events for the Division of Student Success as needed. The Assistant Director, Special Programs will work with campus partners to develop programs for special populations and coordinate special group orientations with the Assistant Director, NSO and the Associate Director.

Supervision: Direct supervision and coordination of performance evaluation for the Coordinator, Special Programs; Indirect supervision of graduate assistants, practicum students, NODA Interns, and student leaders; Assist with recruitment and selection of undergraduate and graduate student staff (This may include travel to support student leaders at conferences, retreats, or events). 

Leadership: Chair the Vol Success Week Committee and and lead/serve on major event committees for NSO and division; Serve on Orientation Advisory Committee, and serve as liaison to various offices on campus.

Assessment, Data & Technology: Conduct assessment and data analysis of office programs and publications; Participate in self-study and program review process w/ peer/aspirational institutions; Work with team to identify trends and suggestions for improvements to programs, publications, and event scheduling software; Contribute to print and online publications and website in collaboration with the NSO team and DSS.

Office Responsibilities: Contribute to shared program development in the office and committee work in the division, including but not limited to assessment/data analysis of programs, student and staff search, and expansion of the Big Orange Welcome and Vol Success Week program; Lead events supported by the Office of New Student Orientation as assigned; Attend all New Student Orientation meetings and trainings.



Bachelor's degree required.

Master's degree preferred.

Required level/type of experience:

Bachelor's Degree, 3-5 years of experience working in the area of student activities, event planning and/or new student and/or orientation and transition programs; Experience with relevant technology programs; Experience programming effectively for a diverse student population

Preferred level/type of experience:

Master's degree in higher education, college student personnel, or related field preferred; management of high profile events on a college campus

Preferred knowledge, skills, and abilities:

-Experience in orientation or transition office or campus activities
-Experience coordinating major events with university administrators


Event planning skills and experience
Excellent interpersonal skills  & demonstrated leadership ability 
Outstanding verbal and written communication skills
Knowledge and commitment to the educational development of students 
Specialized knowledge of issues related to student transition to college 
Ability to relate effectively with students, parents, and other University partners 

Job: Student Services
Primary Location: US-Tennessee-Knoxville
Organization: New Student Orientation
Schedule: Full-time
Job Posting: May 12, 2021, 9:44:30 AM

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