TEMP-Technical IT Support (Acad & Rsch Comp Serv)
- Employer
- Georgia Institute of Technology
- Location
- Atlanta, Georgia
View more
- Administrative Jobs
- Institutional & Business Affairs, Clerical & Administrative Support
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Location: Atlanta, Georgia
Regular/Temporary: Temporary
Full/Part Time: Full-Time
Job ID: 227036
Job Summary
Provide support in the installation, operation and maintenance of computer systems. Position typically addresses a wide variety of applications, hardware, and networks. Specific duties will be determined based on assignment and unit needs. This position will interact on a consistent basis with: Unit management, faculty, and staffThis position typically will advise and counsel: users and other support personnelThis position will supervise: NA
ResponsibilitiesJob Duty 1 -
Install, maintain and upgrade workstation and peripheral hardware and software.
Job Duty 2 -
Analyze and resolve workstation, application, and server related problems.
Job Duty 3 -
Update desktop software/applications; maintain documentation on installed applications.
Job Duty 4 -
Provide users with assistance in working in specific applications.
Job Duty 5 -
Participate in development of standard operating procedures.
Job Duty 6 -
Perform other duties as assigned
Educational Requirements
Associate's Degree, Technical Diploma or equivalent combination of education and experience
Required Experience
Up to two years of job related experience
SKILLS
This job requires knowledge of and skill in the installation and maintenance of information technology hardware and software, requiring a full understanding of industry practices and campus policies and procedures. Included are skills in problem solving, decision making, customer service, system documentation and communications.
This is not a supervisory position.
This position does not have any financial responsibilities.
No, this position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.
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