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Events Coordinator

Employer
The University of North Carolina at Charlotte
Location
All event areas managed by Venue Management

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Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Vacancy Open to:

All Candidates

Employment Type:

Permanent - Full-time

Hours per week:

40

Months per year:

12

Position Number:

009040

NC Salary Grade Equivalency:

65

Classification Title:

Student Services Specialist - Contributing

Working Title:

Events Coordinator

Salary Range:

$31,200 - $37,253

Anticipate Hiring Range:

$31,200 - $35,211

FLSA Status:

Non Exempt

Division:

Student Affairs

Department:

Student Union Activities & Rec(Adm)

Work Unit:

Student Activity Ctr and Venue Mgmt

Work Schedule:

40 hours per week. The incumbent in this position is required to have a flexible schedule to accommodate events on nights, weekends, and holidays as necessary.

This position is designated as mandatory staff during adverse weather or emergency events and, when contacted to report to work, the employee is expected to reach the campus as quickly as possible using normal precautions as dictated by adverse weather conditions. In the event of an area disaster, the Student Activity Center may be designated as an emergency shelter or for emergency operations.

Primary Purpose of Position:

Performs a range of student services including coordinating event and meeting logistics for the department as well as providing invoicing and tracking of event satisfaction.

Serves as Event Manager for designated events within Venue Management spaces.

Assists in the hiring, training, and supervision of student event staff.

Also supervises contracted event staff and medical personnel when deemed necessary.

Minimum Education/Experience:

Required Minimum Qualifications:

Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

University Preferred Qualifications:

Graduation from a four-year college or university; or an equivalent combination of education and experience.

All degrees must be received from appropriately accredited institutions.

Essential Job Duties:

Serves as Event Manager for designated events throughout the facility.

Acts as the on-site liaison for meeting space, meeting with clients to anticipate issues and assisting clients in development a sound, successful event plant.

Role as onsite liaison for event space which includes working with client throughout the duration of the event process including pre-event preparation, event, and post-event evaluation.

Prepares and distributes 25live report(s) and event calendar(s) on a weekly basis.

Gathers and disseminates all pertinent event related information to various areas in the department, and where applicable, to the university community.

Coordinates appropriate staffing needs based on event needs including both university and contracted staffing.

Oversees the collection of post-event surveys to benchmark customer satisfaction.

Develops and maintains strong relationships with both internal and external customers while developing work relations with key partners across campus.

Provides excellent customer service to clients, patrons, visitors, and fellow staff.

Ensures event compliance with all safety, fire, and security regulations as well as a working knowledge of ADA requirements.

Proactively works to ensure a safe environment is provided for patrons, clients, and staff.

Conducts and participates in bi-weekly Event Meetings to engage fellow staff to identify challenges and areas for improvement.

Other Work Responsibilities:

Develop and maintain strong working relationships with University departments involved in event operations including Conference Services, University Recreation, Facilities Management, Parking, Police, and Catering.

Departmental Preferred Experience, Skills, Training/Education:

Master’s degree in recreation, sport management, higher education or related field.

Two to five years of large conference, athletic, or event experience.

Experience in scheduling, training, and managing student staff.

Experience with events specific diagramming and scheduling software.

Strong background in customer service, safety, and security.

Experience and/or working knowledge of crowd management best practices, ADA requirements, fire code regulations.

Work Location:

All event areas managed by Venue Management

Posting date:

05/12/2021

Closing date:

06/13/2021

Proposed Hire Date:

07/12/2021

Special Notes to Applicants:

Please submit a resume and cover letter with your application.

  • These documents are used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education and professional experience.

Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application.

  • Do not write ‘see resume’ on your application when completing the job duties section.

If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).

  • Failure to answer the questions at the end of the application will not preclude your application from consideration, but it may result in your application not receiving full consideration of your knowledge, skills, abilities, education and experience.

Organization

About Us

UNC Charlotte is North Carolina's urban research university. It leverages its location in the state's largest city to offer internationally competitive programs of research and creative activity, exemplary undergraduate, graduate and professional programs, and a focused set of community engagement initiatives. UNC Charlotte maintains a particular commitment to addressing the cultural, economic, educational, environmental, health, and social needs of the greater Charlotte region. 

Located in the state’s largest metropolitan area, UNC Charlotte is among the fastest growing universities in the UNC System.  A large public university with a small college feel, UNC Charlotte’s 1,000-acre campus is the home away from home for more than 29,000 students.  The University offers internationally competitive research and creative activity opportunities and exemplary undergraduate, graduate and professional programs coupled with a focused set of community engagement initiatives that enrich the region’s quality of life.

In fulfilling our mission, we envision a University that promises:

  • An accessible and affordable quality education that equips students with intellectual and professional skills, ethical principles, and an international perspective.
  • A strong foundation in liberal arts and opportunities for experiential education to enhance students’ personal and professional growth.
  • A robust intellectual environment that values social and cultural diversity, free expression, collegiality, integrity, and mutual respect.
  • A safe, diverse, team-oriented, ethically responsible, and respectful workplace environment that develops the professional capacities of our faculty and staff.

To achieve a leadership position in higher education, we will:

  • Rigorously assess our progress toward our institutional, academic, and administrative plans using benchmarks appropriate to the goals articulated by our programs and in our plans.
  • Serve as faithful stewards of the public and private resources entrusted to us and provide effective and efficient administrative services that exceed the expectations of our diverse constituencies.
  • Create meaningful collaborations among university, business, and community leaders to address issues and opportunities of the region.
  • Develop an infrastructure that makes learning accessible to those on campus and in our community and supports the scholarly activities of the faculty.
  • Pursue opportunities to enhance personal wellness through artistic, athletic, or recreational activities.
  • Operate an attractive, environmentally responsible and sustainable campus integrated with the retail and residential neighborhoods that surround us.

Dual Career

The University of North Carolina at Charlotte is committed to the recruitment and retention of highly qualified and productive faculty, administrators, and other professional staff members. We recognize that career decisions are influenced by family considerations.  For up to one year from the date of an employee’s relocation to Charlotte, the University will assist the employee’s  spouse or domestic partner with efforts to find employment within the University and/or within the surrounding area.

Diversity at UNC Charlotte

UNC Charlotte is committed to cultivating diversity and inclusion throughout the campus. Our campus community is comprised of people who represent the wide breadth of gender identities, sexualities, races and ethnicities, faith traditions, nationalities, and other social groups and backgrounds.  All of these identities and experiences enrich the University as a whole.  UNC Charlotte strives to celebrate and leverage the benefits of this diversity, and to sustain an inclusive and welcoming environment for all students, faculty, and staff.

To learn more about plans, programs, resources and news and events relating to diversity and inclusion at UNC Charlotte please use the following link: https://diversity.uncc.edu/

To access the full text of the UNC Charlotte Plan for Campus Diversity, Access and Inclusion please use the following link: https://diversity.uncc.edu/sites/diversity.uncc.edu/files/media/Campus%20Plan%20for%20Diversity%2C%20Access%2C%20and%20Inclusion%202016.pdf

Optional text if space allows….

Overview of the UNC Charlotte Plan for Campus Diversity, Access and Inclusion.

The goal of quality education for all at UNC Charlotte is the foundation for our Diversity Plan.  At its fullest potential, higher education allows students to interact with people from different backgrounds and to engage a range of ideas and perspectives.  This educational experience cultivates the skills that graduates will need to function adeptly in a global society.  

As North Carolina and the Charlotte region undergo rapid population growth and demographic change, UNC Charlotte must respond to the needs of a more diverse student population. It is imperative that the University prepare its students to become leaders and thriving citizens in a pluralistic and multicultural society. In adopting our Diversity Plan, we affirm that:

  •  

    • We believe that a diverse faculty, staff and student body are critical in advancing teaching, scholarship, and community engagement at UNC Charlotte.
    • We are committed to enhancing opportunities for living, working and learning in a diverse environment
    • We are committed to educating our students to interact effectively and respectfully in the global community. 

      The Plan identifies components of a diverse campus community and outlines steps toward building an inclusive environment that promotes the success of all students, faculty, and staff. It is a living document that affirms our institutional values and is designed to offer guidance to University departments and units for achieving the University goals for diversity.  The seven broad objectives of the Diversity Plan are:

      1: Promote a broad understanding of goals for diversity, access, and inclusion for the University through active outreach to the campus community.

      2: Recruit and graduate a diverse student body that reflects community diversity and addresses the state’s need to increase access to higher education for historically underrepresented and economically disadvantaged students.

      3: Increase the recruitment of underrepresented faculty and advance their progression through the faculty ranks.

                  4: Increase the representation of staff from underrepresented groups.

      5: Ensure the presence of institutional environments and course development that enhance learning and appreciation for the full range of diversity.

      6: Develop external relationships with the community to enhance diversity on and off campus.

                  7: Ensure the Success of the Plan through Assessment, Accountability, and Recognition.

       

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