TDM Program Manager

Job description

Posting Number:


Internal Recruitment:


Working Title:

TDM Program Manager

Anticipated Hiring Range:

$40,000 - $44,218

Work Schedule:

Monday - Friday, 8am - 5pm. This position may be required to work weekends and evenings as needed.

Job Location:

Raleigh, NC



About the Department:

North Carolina State University Transportation Department (NC State Transportation) is a receipts-supported auxiliary within the Finance and Administration Division responsible for parking and transit services, managing over 20,000 parking spaces, maintenance and operation of 9 parking decks, enforcing parking regulations, parking citation review and appeal and administration of a 12-route transit system serving over 3.6 million riders per year.

For more information about NC State’s Transportation Department, visit our website:

Essential Job Duties:

This is a professional staff position in the Planning and Operations unit of NCSU Transportation. This position works under the supervision of the Assistant Director for Planning and Operations overseeing campus Transportation Demand Management (TDM) program management. As part of ongoing campus sustainability initiatives and in partnership with local/regional agencies throughout the Triangle, the TDM Program Manager will work on programming initiatives supporting the WolfTrails alternatives program at NCSU.

The TDM Program Manager responsibilities include, but are not limited to:

  • Research, design, develop, and coordinate TDM program management activities supporting the NCSU Transportation Demand Management Plan (e.g. carpooling, commuter incentives, vanpooling, transit, bicycling, walking, car-sharing, ride sharing, etc.).
  • Oversee the NCSU GoPass program including providing overall program management, coordinating annual distribution, analyzing performance metrics, and monitoring monthly reports to ensure program success (e.g. eligibility, distribution, budgetary, etc.).
  • Coordinate goals, objectives, and policies for TDM program management activities annually. Collect quantitative and qualitative data to evaluate the results of TDM program management activities. Compare the achievements of the established goals and objectives in setting new measures and policy as appropriate.
  • Provide TDM grant oversight, budget, quarterly reporting and annual renewal.
  • Collaborate with a variety of university affiliated departments and local, city, regional, and statewide partners related to TDM program management activities and implementation.
  • Assist in campus and regional outreach efforts (e.g. New Student Orientation, Campus Sustainability Day, Earth Day, etc.) aiming to raise awareness of alternative transportation options.
  • Lead innovative branding and creative design strategies supporting TDM program management activities.
  • Advance NCSU Transportation efforts coordinating and maintaining digital web content and social media design marketing strategies.
  • Oversee and manage the campus bike and scooter share program, including: planning; development and deployment; coordination and oversight of contractor; program marketing; monthly performance reporting; analyzing performance metrics and recommending program changes and improvements.

Other Responsibilities:

Other duties as assigned.

Minimum Experience/Education:

Bachelor’s degree; or an equivalent combination of training and experience.

All degrees must be received from appropriately accredited institutions.

Other Required Qualifications:

Broad understanding of planning principles and practices specific to Transportation, Transit and Transportation Demand Management (TDM).

Proficiency with Microsoft Office (Word, Excel, PowerPoint), or similar software.

Experience using social media (Facebook, Twitter, Instagram, Snapchat, etc.).

Excellent verbal and written communication skills.

Understanding of budget management.

Ability to plan and implement marketing events.

Ability to analyze performance metrics to ensure program efficiency.

Organizational skills.

Preferred Qualifications:

Education and experience to design, implement and evaluate effectiveness of Transportation Demand Management (TDM) program elements.

Experience making formal and informal presentations.

Proficiency with Adobe Creative Suite (InDesign, Illustrator, Photoshop).

Experience in grant writing, monitoring, and administration.

Understanding of local/regional sustainable transportation options.

Required License or Certification:

A valid driver’s license or the ability to obtain one prior to your start date.

Valid NC Driver's License required:


Commercial Driver's License Required?:


Job Open Date:


Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.):


Special Instructions:

In addition to your application, please submit a resume and cover letter, and contact information for three professional references.

Please make sure that the work history you list on your application is identical to the work history listed on your resume.

Position Number:


Position Type:


Position Classification Band Title:

University Program Associate

Position Classification Band Level:


Position Classification Salary Range:

$31,200 - $56,545

Salary Grade Equivalency:


Alternate Option:

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Full Time Equivalent (FTE) (1.0 = 40 hours/week):



12 Month Recurring

Mandatory Designation - Adverse Weather:

Non Mandatory - Adverse Weather

Mandatory Designation - Emergency Events:

Non Mandatory - Emergency Event

Time Limited Position:


Is this position partially or fully funded on ARRA stimulus monies?:


Department Id:

424001 - Transportation


NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.




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Job No:
Posted: 5/13/2021
Application Due: 5/19/2021
Work Type: Full Time