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Director, Learning and Organizational Development

Employer
University of North Carolina at Greensboro
Location
Greensboro, NC

View more

Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Position Number:

998959

Functional Title:

Director, Learning and Organizational Development

Position Type:

Staff

Position Eclass:

E2 - SAAO II 12 Month Leave Earning

University Information:

UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit uncg.edu and follow UNCG on Facebook, Twitter, and Instagram.

Primary Purpose of the Organizational Unit:

The Department of Human Resources commits to the creation of an inclusive, collaborative, and responsive university by attracting, retaining, and developing a diverse community of talented individuals in support of the university’s mission. The Department is dedicated to providing state-of- the-art employee services including talent management, professional development and organizational capacity, compensation, employee benefits, wellness and work/life balance, rewards and recognition, records management, employee relations, human resource information systems, and affirmative action and diversity, that promote innovation, creativity, and inclusion.

Position Summary:

The Director of Learning and Organizational Development is a senior leadership position reporting to the Associate Vice Chancellor and Chief Human Resources Officer and is responsible for the creation and execution of a comprehensive and integrated learning strategy to support the critical needs of the University. This position will be accountable for the establishment and the management of a learning curriculum including designing and developing experiential learning opportunities through instructional materials, training courses, and multimedia technologies that facilitate the professional development and continuous learning of the University’s staff employees in support of the overall mission of the University and its operating goals and objectives. The position will oversee the learning and training initiatives, aligning learning strategies and programs to University strategies to realize measurable impact. Position collaborates with Senior Level Managers, HR business partners and management to identify and create action plans to address gaps in learning. In addition, the Director of Learning and Organizational Development will leverage the knowledge and experience of subject matter experts to achieve desired goals.

Minimum Qualifications:

A Master’s Degree in Human Resources Management, Business Administration, or related field and a minimum of 5-7 years of progressively responsible experience related to Professional Development or an equivalent combination of education and experience. Experience supervising others, advanced analytical and project management skills with attention to detail necessary. Strong critical thinking, decision making, interpersonal, organizational, communication and writing skills required. Must have the ability to work collegiality and effectively with a wide range of constituencies and diverse community. Must also be self-motivated and handle confidential material in a professional manner.

Preferred Qualifications:

Experience in a higher education, non-profit, or public sector organization preferred.

Current certifications in Situational Leadership II, DISC, Strengths Finder, MBTI, FranklinCovey and 360 Assessments helpful.

Recruitment Range:

$69,808 - $81,000

Org #-Department:

Human Resources - 58401

Job Open Date:

05/07/2021

For Best Consideration Date:

06/01/2021

Open Until Filled:

No

FTE:

1.000

Type of Appointment:

Permanent

Number of Months per Year:

12

FLSA:

Exempt

Percentage Of Time:

35

Key Responsibility:

Strategy and Planning

Essential Tasks:

• Develops strategies that move toward creating a University wide culture of career growth and development; focusing on innovation, problem solving, and customer service improvement and engagement.
• Collaborates with leadership to design and facilitate change management initiatives increasing engagement to meet strategic business objectives.
• Provides assessment and analysis of the University’s employee training to develop specific strategies and programs to address the needs in a cost effective manner. Develops training and development strategy and curricula, partnering with the CHRO and senior management.
• Facilitates the design and delivery of New Employee Orientation and the New Employee Experience for faculty and staff, including the development of online support tools for managers and orientation guidelines for new hires that will evolve/enhance new employee program offerings to drive employee engagement
• Develops and implements an Executive Onboarding process in collaboration with HR leadership and divisional administrators.
• Conducts annual training and development needs assessment.
• Proposes training and development programs and objectives.
• Develops relevant metrics to analyze and evaluate the effectiveness of programs and services offered ensuring their relevance to the overall mission and both short and long term strategic planning initiatives.
• Writes and facilitates training courses on soft skill topics that include leadership, coaching and performance management, time management, understanding generational diversity, managing change, and customer service.
• Designs and coordinates focused curriculum’s (learning modules) for staff professional development including a supervisor’s training program.
• Designs and conducts follow-up activities to increase participant’s training transfer of knowledge.

Percentage Of Time:

25

Key Responsibility:

Organizational Development

Essential Tasks:

•Leads and engages in organizational development and partnering with the CHRO and other HR leaders to identify succession planning activities.
• Analyzes and interprets organizational and change management situations applying adult learning to facilitate those situations.
• Ensures training programs support the changing needs of the business and address new initiatives, with an emphasis on current trends and practices.
• Identifies and develops subject matter experts (SMEs) and trainers and partner with these individuals to deploy training and development programs throughout the organization.
• Identifies internal and external professional community resources to form partnerships for the development of effective training and education programs.
• Assesses training needs of staff of the university. Design and facilitate training courses based off those needs.
• Participates in coordination of employee engagement survey to develop strategic actionable items, both short and long term to address areas for improvement in collaboration with the UNC System Office, Instructional Research, and senior leadership.

Percentage Of Time:

30

Key Responsibility:

Instructional Design

Essential Tasks:

•Designs and implements distance learning strategies, including virtual classroom learning and self-paced web-based training for both technical and professional/management development training topics.
• Utilizes innovative practices, research, insight, experience and understanding of the needs and culture of the University to develop and deliver instructor led, e-learning, or blended learning training programs to develop leadership, communication, performance and productivity skills.
• Directs and engages in the detailed design of classroom and/or on-line employee training offerings. This includes assessing a specific identified instructional need, defining the scope of the training content, identifying relevant sources of subject matter expertise, sourcing or developing supporting training material, producing a finished training deliverable and evaluating course feedback to monitor training effectiveness.
• Designs and implements assessment tools to confirm the needs of key stakeholders and review data gathered to develop targeted actions plans that meet the unique and specific needs of the campus community.
• Develops and implement employee check-in surveys to obtain feedback to enhance programs and gauge employee engagement.
• Knowledge of adult learning best practices and strategies to ensure the University training programs are innovative effective, and of highest quality.
• Consults, researches, develops and facilitates training courses on topics related to HR policy and procedures.

Percentage Of Time:

10

Key Responsibility:

Supervision

Essential Tasks:

• Provides supervision for 1.0 FTE. Assesses individual efforts to ensure services align with needs and expectations in meeting goals.
• Allocates resources and staff to ensure optimal efficiency and effectiveness Drives process improvement within team.
• Recommends process changes and identify opportunities to improve existing procedures, tools and incorporate these into standard workflows and processes.

Physical Effort:

Reading - F, Writing - O, Talking - C, Standing - F, Sitting - F

Work Environment:

Inside - C

Organization

UNCG at a Glance

Founded in 1891, The University of North Carolina at Greensboro is the largest and most diverse state university in the Piedmont Triad. Standing apart from other universities, the UNCG community is joined together by a shared value: We define excellence not only by the people we attract, but by the meaningful contributions they make. 

With more than 19,400 students and 2,500 faculty and staff, UNCG is the largest state university in the Piedmont Triad and has an annual economic impact of more than $1 billion. The campus has grown to include 30 residence halls and 30 academic buildings on 210 acres.

UNCG takes pride in being a learner-centered public research university. The College of Arts & Sciences and seven professional schools offer 79 undergraduate majors, 65 master's programs and 30 doctoral programs.

The university holds two classifications from the Carnegie Foundation for the Advancement of Teaching, as a “research university with high research activity” and for “community engagement” in curriculum, outreach and partnerships. More than $35 million in grants and contracts for research and creative activity are awarded to faculty members annually. Among the most prominent of UNCG's research initiatives are the Gateway University Research Park and the Joint School of Nanoscience and Nanoengineering. Both are partnerships with North Carolina Agricultural and Technical State University.

Globalization of the curriculum has expanded opportunities for international education, through new programs such as the UNC Exchange Program and the Lloyd International Honors College. In addition, innovative signature programs such as Building Entrepreneurial Learning for Life (BELL), Communication Across the Curriculum, Undergraduate Research and Freshman Seminars enhance the student experience.

As a cultural leader, UNCG offers concerts, lectures, dance and theater performances, exhibitions at the internationally known Weatherspoon Art Museum and readings by nationally known authors. In athletics, Spartan teams compete in nine women's and nine men's sports in Division I of the National Collegiate Athletic Association. With ethnic minority students making up 26 percent of the student body, UNCG is the most diverse of the UNC system's historically white campuses.

Although much has changed, some things remain the same. The university motto — “Service” — continues to be a guiding principle put into practice through all aspects of university life.

UNCG Schools and College of Arts & Sciences

The University's Academic Affairs Division consists of seven academic schools, the College of Arts & Sciences, the Graduate School and the Lloyd International Honors College. The names below are the ones currently in use. In some cases, the names have changed since the academic units were founded. The schools and their dates of establishment are: Graduate School 1921-22;College of Arts & Sciences 1969, Lloyd International Honors College 2005, Joint School of Nanoscience & Nanoengineering 2007, Joseph M. Bryan School of Business & Economics 1969, School of Education 1921, School of Health and Human Sciences 2011, School of Music, Theatre and Dance 2010, and School of Nursing 1966.

Achievements & Accolades

UNCG is garnering national attention and awards for its challenging academic programs, supportive environment and engaged community. Take a look at some of our latest accomplishments and meaningful contributions on campus, in the community and around the globe. Curious about more accolades, achievements, our student body, faculty and staff excellence and other signs of our success? Find out more at UNCG Now: http://newsandfeatures.uncg.edu/

Challenging Academic Programs

U.S. News & World Report ranked three UNCG online programs among the best in the nation in the 2015 list of Best Online Programs.

UNCG’s slate of online programs has earned a top 10 ranking for affordability from BestColleges.com.

The graduate program in the Department of Human Development and Family Studies has earned a Top 10 ranking by the The HDFS Report.

Supportive Environment

UNCG is a Military Friendly School for the fourth straight year, putting it in the top 15 percent of colleges and universities nationwide that are doing the most to support veterans and ensure their success.

UNCG is ranked among the best colleges for your money nationwide by College Factual, a new site that guides students through the college selection process.

The Education Trust singles out UNCG among the nation’s universities for its success at closing the gap in graduation rates between black and white students.

Engaged Community

For the fifth year in a row, UNCG has earned the “Tree Campus USA” designation for promoting healthy trees and encouraging the spirit of conservation. 

UNCG’s innovative dynamic mailbox system has been honored as one of University Business Magazine’s Models of Efficiency.

For the eighth consecutive year, UNCG is highlighted on Washington Monthly’s list of American universities that contribute most to the public good.

Careers at UNCG

UNCG is committed to the creation of an inclusive, collaborative and responsive university by attracting, retaining and developing a diverse community of talented individuals in support of the university's mission.

Company info
Website
Telephone
336-334-5009
Location
723 Kenilworth Street
Greensboro
NC
27402
US

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