Information Specialist
- Employer
- Des Moines Area Community College
- Location
- Ankeny Campus
View more
- Employment Type
- Full Time
- Institution Type
- Community College
Job Details
Information Specialist
Campus:Ankeny Campus
Job Number:21-C14
Employment Date:As soon as possible
Job Category:Support Staff Positions
Application & Position Contact Information:Human Resources at (515) 964-6479 or jobs@dmacc.edu for information concerning the application process. Wade Robinson at 515-964-6222 or wrobinson4@dmacc.edu for information concerning the position or your status once the position has closed.
Salary Information:HIRING RANGE: $19.75-$21.01 per hour based on experience.
Pay Grade: 08
Greet and assist prospective and current students, staff, visitors and the general public by disseminating information concerning educational offerings, college policies and procedures, DMACC webpage navigation, events and activities.
Essential Functions:Receive and transfer calls received through the college switchboard. Update message lines as needed and act as liaison between DMACC and the Vital Support phone system.
Provide and distribute general college information, college procedures and policies, events etc. to students, staff, and general public in person, on the telephone and by mail and email.
Maintain calendars for the Ankeny counseling/advising staff; input data for department reports and communication plan.
Print, process and mail requests for information, coordinate college wide mailings and maintain reports.
Coordinate the distribution of information which includes: college brochures, college planners, college telephone directories, and any other requests. Provide support for “Ask a Question” button on the college home page.
Perform other duties as assigned.
Required Qualifications:High school graduate or equivalent.
Two years of general office experience which included or was supplemented by significant public contact and telephone work. (Postsecondary education may substitute for up to 1 year of the required experience with 15 semester hours equivalent to 6 months of experience.)
Effective customer service skills.
Strong communication skills.
Ability to plan, organize and manage time.
Excellent problem solving skills.
Demonstrated ability to establish and maintain a professional working relationship with a wide variety of individuals coming from diverse backgrounds.
Knowledge of current software applications.
Desired Qualifications:Work experience in a postsecondary institution.
Experience and commitment to working with diverse populations.
Ability to speak a language in addition to English.
Physical Requirements:Constant:
• Sit
Occasional:
• Lift Floor to Waist < 10 lbs
• Carry < 10 lbs x 100 ft
• Push/pull horizontal 10 lbs x 18 in
• Lateral Pinch
• Forward reach
• Crouch
• Neck Flexion, Extension & Rotation
• Fine Motor Coordination
• Hand & Foot Coordination
• Stand
• Ability to be Mobile
Mobility accommodations will be reviewed on a case-by-case basis and determined by the essential functions of this position.
Physical Demand Category:Light
Post offer, Pre-Employment Physical Test:N/A
Work Schedule:Monday-Friday, day hours
Posting Date:05/07/2021
Deadline for Submitting Applications:05/17/2021
Open Until Filled:No
Special Instructions to Applicants:DMACC is an Affirmative Action/Equal Employment Opportunity employer and embraces diversity. Women, minorities, individuals with disabilities and veterans are encouraged to apply. Individuals with disabilities desiring a reasonable accommodation in the application process should notify Human Resources at 515-964-6301 or by email jobs@dmacc.edu.
THIS VACANCY REQUIRES: A complete DMACC Employment Application (personal information, educational history, employment history, and supplemental questions). Incomplete applications and commenting “See Resume” will not be accepted. The application form will be used to screen applicants for required qualifications.
Organization
DMACC is the largest community college in Iowa, serving Central Iowa since 1966. We have 500+ faculty and staff dedicated providing the most immersive, progressive, and innovative learning experience for our students.
We're proud to provide one of the best opportunities for educational advancement in the state. Our student body is made up of traditional students as well as professionals from a multitude of backgrounds.
We offer the lowest tuition and fees in the state with more than 220 programs of study. Our credit students can graduate with an associates degree, college diploma or certificate. With courses available online or face-to-face, students can easily plan a class schedule that fits their needs.
With an average class size of 18 students to 1 faculty member, students get a level of assistance that may not be possible at other institutions.
We offer learning opportunities through our six campuses and six learning centers.
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert