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Director of Information Technology Infrastructure

Employer
Oklahoma City Community College
Location
Oklahoma City, OK

View more

Employment Type
Full Time
Institution Type
Community College

Job Details

Posting Number:

Staff_0402727

Classification Title:

Managerial

Working Title:

Director of Information Technology Infrastructure

Datatel Position ID:

TENS2DIRTENS0A / 3023001A

Annual Hours:

2080

Placement Range:

$70,000 - $80,000

Position Type:

Regular

Job Category:

Exempt (Managerial)

General Description:

The Director of Information Technology Infrastructure’s role is to plan, organize, and manage operations to ensure the stability, availability, and integrity of the OCCC’s IT infrastructure. Responsible include managing a team delivering time-critical support services for day to day IT operation in the areas of network, server, storage, data communications, telecommunications, data center facilities management, and 24×7 monitoring of production applications and systems.

This position works daily with the Network, Technology Support Services, and Enterprise Resource Planning units, as well as, both internal staff and third-party contractors, that utilize and depend on the infrastructure services. This individual manages and leads a very technical and process-focused support staff in a complex environment challenged by the daily support needs of the business as well as the ongoing maintenance and development support for new projects. This individual will champion and lead the implementation of key tools and processes for support of OCCC objectives. The position also requires creating both strategic and tactical plans relevant to department and company goals as well as managing to the budget requirements of the unit. The Director of Information Technology Infrastructure will also schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion.

Reports To:

Vice President of Information Technology Services

What position(s) reports to this position?:

Senior Network Administrator
Senior Systems Administrator
Telecommunications and Safety Systems Administrator
Directory Systems Specialist

Minimum Education/Experience:

Bachelor’s degree from an accredited college or university; and

Five years management experience including responsibilities for budget, project management and supervision; and

Five years experience in an enterprise systems and networking environment; and

Microsoft Certified Systems Engineer (MCSE) or Cisco Certified Network Associate (CCNA)

or

Associates degree from an accredited college or university with Microsoft Certified Systems Engineer (MCSE) for server 2008 or higher; and Cisco Certified Network Associate (CCNA)

Eight (8) years management experience including responsibilities for budget, project management and supervision; and

Five years experience in managing an enterprise systems and networking environment.

Experience with the following systems: Exchange/Office 365, VMWare, Active Directory, SQL, Windows Server, Linux, Cisco Switches, Call Manager, Access Control Systems.

Note to all applicants: If the selected applicant qualifies for the position by meeting the Associate degree educational requirement, the applicant chosen will be required to exhibit satisfactory progress toward a bachelor’s degree as designated in the employee’s contract addendum. Failure to meet the contractual obligations may lead to termination.

Required Knowledge, Skills & Abilities:

Demonstrated success in telecommunications and IP video services

Demonstrated success in enterprise systems and networking

Demonstrated experience in planning for and managing organizational change and behavior

Effective communications skills

Exemplary skills in managing, supporting and mentoring staff at all levels

Strong financial management, strategic planning, and budgeting experience

Technical experience working with educational institutions

Excellent analytical and problem-solving skills

Ability to seamlessly lead a variety of projects simultaneously

Extraordinary customer service skills with the ability to work effectively with diverse groups at various levels within the company

Knowledgeable on future industry trends across the various disciplines

Demonstrated ability to conduct large scale project management

Deeply organized, flexible, and responsive

Good judgment with interpersonal relationships, team building, and collaboration skills

Quickly understand complex network topologies

Assertive, critical thinking

Computer literate (Microsoft Suite) Word, Excel, Outlook

Ability to read and write, speak and understand spoken English.

Physical Demands/Working Conditions:

Other than those physical/mental requirements included within the essential functions, this position’s working conditions include:

• Extended periods of sitting, standing, talking, listening and computer usage
• Requires possible lifting of up to 45 lbs
• Requires proper handling of computers, components and technology equipment, use of both hands in repetitive actions, simple grasping, and fine manipulation

The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodations

Preferred Qualifications:

Master or doctoral degree

Cisco Professional level certification

Current Microsoft Professional Certification (Server 2012 or higher)

Undergraduate degree in Telecommunications or networking

Required Training:

Serve in a Critical role in the OCCC emergency management plan. An employee in this position must complete National Incident Management System (NIMS) training within the first 90 days of employment (subject to class availability) and on a continuing basis as required. The specific courses to be completed within 90 days of employment in this position include:

IS-100.HE
IS-700.a
IS-800.b
IS-200.a

Work Hours:

8am to 5pm Monday – Friday
Some Weekends, Holidays and After hours

Department:

Telecommunications Systems & Services

Job Open Date:

05/07/2021

Job Close Date:

05/31/2021

Open Until Filled:

No

HR Contact:

Idalia Botello

Special Instructions to Applicants:

Applicants are to attach the following required documents: cover letter; resume; and transcript conferring degree.

Note to all applicants: If the selected applicant qualifies for the position by meeting the Associate degree educational requirement, the applicant chosen will be required to exhibit satisfactory progress toward a bachelor’s degree as designated in the employee’s contract addendum. Failure to meet the contractual obligations may lead to termination.

Organization

Oklahoma City Community College provides the people of Oklahoma and our community with broad access to certificates of mastery, associate degrees, community education, and cultural programs of exceptional quality, empowering our students to achieve their educational goals and our community to thrive in an increasingly global society.

OCCC promote's student success through: open access to the College; quality in the learning environment; excellence in the faculty and staff; competency based learning; comprehensive and innovative programs and services; cooperation in the development and improvement of programs and services; and holding students, employees, and programs accountable for high performance standards.

Oklahoma City Community College serves more than 28,000 students annually. For most of our students, completing a college degree is life changing, not only for the student who receives the degree, but also for the student's family; and in a collective sense, transformational for our community. At OCCC, we have always been committed to helping every student realize their educational goals.

We believe our responsibility for our student's success does not end at graduation. We offer a solid background and a firm foundation for a lifetime of learning and accomplishment.

This year we have made another major commitment toward that responsibility. OCCC was chosen as one of 79 community colleges in 16 states to participate in Achieving the Dream: Community Colleges Count. This national initiative focuses on the success of community college students and is designed to help OCCC remain focused on helping our students reach their goals.

The dark red buildings of Oklahoma City Community College have become a landmark in the southwestern section of Oklahoma City. Situated on a 143-acre site just south of Interstate 240 on South May Avenue, the College is easily accessible to the entire metropolitan Oklahoma City area. The distinctive architectural design of the buildings creates a positive environment for quality education

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