Testing Assistant I B
Testing Assistant I BDepartment:
Non UnionFull Time / Part Time? :
Part TimeSalary Range - Minimum:
$18.47 (B)Hours per week:
Up to 28Temporary? :
05/16/2021Open Until Filled:
NoSpecial Instructions to Applicants:
For full consideration, unofficial transcripts for the required degree (if applicable) must be attached and submitted at the time of application.
All offers of employment are contingent upon the following:
• Post-offer, satisfactory results of pre-employment background check
• Post-offer, satisfactory results of pre-employment Drug Screening for employees that are new to the College
• Post-offer, satisfactory results of pre-employment physical exam in circumstances where the nature of the work renders it appropriate or where Federal law or regulation requires
The recruitment of qualified and diverse faculty and staff is the cornerstone of JJC’s commitment to an innovative, collaborative and inclusive educational community. At JJC, we respect the wealth of knowledge and experience each of our employees brings to the workplace.Link to Human Resources website:
POSITION TITLE:Testing Assistant I B CPTGSV-ASST01
REPORTS TO:Supervisor of Testing Services
PLACEMENT: Clerical, grade 6B
MINIMUM PAY RATE:$18.47 per hour
To provide a variety of clerical and proctoring duties; to provide professional, effective, and efficient customer service assistance to students, faculty, college personnel, and community members. Serves as proctor under the direction of Director and Department Supervisor; communicates testing needs to the Department Supervisor. Considerable judgment and initiative in adapting work procedures to new situations are required. Work requires knowledge of the policies and procedures within the Department and College Systems, as well as the acquisition and maintenance of all appropriate proctor certifications and/ or credentials. Ability to travel to other campuses and centers is required.
ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES
1.Professionally represent Joliet Junior College and uphold the College’s core values.
2.Provide exceptional customer service and user support to all visitors including students, faculty, staff, and community members. Assist students and community members with disabilities by providing testing accommodations and general assistance as needed. Answer inquiries and provide information and referrals. Schedule testing appointments.
3.Administer and proctor a variety of tests, while maintaining test security of all testing materials. Handle results in a confidential manner. Maintain testing documentation and materials, and complete data entry as per Testing Center procedures. Proctoring duties may take place at any Testing Services location or District 525 high school.
4.Provide technical support to department personnel and students with the use of office equipment.
5.Assist with manual entry and batch uploading of testing scores including but not limited to placement and admissions testing.
6.Troubleshoot testing issues for JJC staff, faculty, students, and community members. Work collaboratively with IT to address minor technical concerns. Keep abreast of technical developments relating to the testing operations.
7.Prepare and organize various reports, survey results, records, and files.
8.Organize materials in center to facilitate their use by students. Assist and instruct students in location and use of laboratory materials and equipment.
9.Provide Testing Services receptionist assistance when and where necessary.
10.Participate in staff meetings, in-services, and trainings as may be required.
11.Perform related duties as assigned.
1.High school diploma or equivalent.
2.One (1) year of clerical experience.
3.Basic computer and Internet skills. Working knowledge of modern office practices, machinery, and procedures.
4.Attentiveness to detail, strong organizational skills, initiative, and multitasking ability.
5.Ability to handle sensitive information with professionalism, discretion, and impartiality.
6.Strong verbal and written communication skills, and ability and willingness to work cooperatively with a diverse population.
2.Two (2) years of clerical and/or receptionist experience in educational environment, preferably working with disabled students in a learning environment.
3.Ability to type accurately.
1.Normal office physical demands.
2.Ability to travel between campus locations and to community events.
3.Ability to remain calm and organized when testing and tutoring traffic increases.
1.Duties are performed indoors in the usual office or school environment.
Schedule varies depending on department needs. Testing Services hours are as follows:
•Monday – Thursday: 8:00 a.m.-8:00 p.m.
•Friday: 8:00 a.m.-4:30 p.m.
•Saturday: 8:00 a.m.-6:00 p.m. (Closed on Fridays and Saturdays during the summer)
•Hours subject to change during summer, spring break, and during peak enrollment periods.
ANNUAL CLERY SAFETY REPORT (ASR) NOTICE FIRE SAFETY REPORT (FSA) and MISSING PERSON POLICY (MPP) FOR STUDENTS RESIDING IN “ON CAMPUS” STUDENT HOUSING
Joliet Junior College is committed to assisting members of the JJC community in providing for their own safety and security. The annual CLERY security compliance document along with the Fire Safety Report (FSR) and the Missing Person Policy (MPP) for students residing in “on campus” student housing is available at the JJC Police Department website : https://jjc.edu/about-jjc/police-and-safety
If you would like to receive the ASR, FSR or MPP in booklet form, you may stop by the Campus Police Department located on Main Campus in G 1013 or call Campus Police at 815-280-2234. The website and booklet contain information regarding campus security and personal safety such as crime prevention and reporting, police law enforcement authority, disciplinary procedures and other related security policies. They also contain information about crime statistics for the three previous years for all JJC campuses, property owned and controlled by JJC District 525 and on public property immediately adjacent to JJC campuses.
This information is required by law and is made available by the Joliet Junior College Police Department.