Records and RegistrationDivision:
Non UnionFull Time / Part Time? :
Part TimeSalary Range - Minimum:
$16.23Hours per week:
05/16/2021Open Until Filled:
NoSpecial Instructions to Applicants:
For full consideration, unofficial transcripts for the required degree (if applicable) must be attached and submitted at the time of application.
All offers of employment are contingent upon the following:
- Post-offer, satisfactory results of pre-employment background check
- Post-offer, satisfactory results of pre-employment Drug Screening for employees that are new to the College
- Post-offer, satisfactory results of pre-employment physical exam in circumstances where the nature of the work renders it appropriate or where Federal law or regulation requires
Application Procedures: “Apply to this Job at employment.jjc.edu”
Joliet Junior College provides equal employment opportunities to all employees and applicants for employment without regards to race, color, ancestry, national origin, gender, gender identity, marital status, sexual orientation, disability, religion, age, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [email protected] or call (815) 280-6725.Advertising Summary:
Founded in 1901 as the nation’s first public community college, JJC’s dedication to student learning, community prosperity, and personal growth has influenced generations of students and community partners. Our six campuses and extension centers ensure accessibility and empower 30,000 students annually to improve their lives through the power of education.
Our commitment to our mission drives the change and innovation necessary to meet the evolving needs of our students, employees, and community. Our continued success is drawn from talented, diverse, and committed employees whose knowledge and passion for education create a thriving culture both in and out of the classroom.
JJC supports an inclusive and collaborative environment where everyone can learn, grow, and perform at their best. We invite you to apply your skills and experience in a way that supports excellence and rewards your contributions. Join our family and make JJC your first choice!
The college supports this commitment by providing full-time employees with a comprehensive benefits package for our full-time employees including:
Blue Cross Blue Shield of Illinois (employee & family)
Flexible Spending Account
403(b) and 457(b) option for pre-tax retirement savings
Joliet Junior College Tuition Assistance (employee & family)
Long Term Disability
Life Insurance & a comprehensive leave plan including:
- Federal holidays
POSITION TITLE:ENROLLMENT CLERK CPNRTH-CLRK03
DEPARTMENT:Records and Registration
DIVISION: Student Development
REPORTS TO:Assistant Registrar
PLACEMENT: Clerical Part Time, Grade 6
MINIMUM PAY RATE:$16.23 per hour
Joliet Junior College is an equal opportunity/affirmative action college supporting diversity.
Application Procedures: “Apply to this Job at employment.jjc.edu”
The Enrollment Clerk serves as the students’ main point of contact for the campus. Enrollment Clerks provide information to students regarding JJC policies and procedures as they relate to admissions, registration, student accounts and payments, counseling, financial aid, photo identification services. Enrollment Clerks provide support to college staff in a variety of ways on a daily basis.
ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES
1.Professionally represent Joliet Junior College and uphold the College’s core values: respect, inclusion, integrity, collaboration, humor, well-being, innovation, quality, and sustainability.
2.Provide excellent student support by building rapport, listening attentively, defusing escalated concerns, confirming understanding, and connecting students with appropriate follow-up services.
3.Assist students and visitors via telephone, email, fax, text, or in person by providing general assistance as needed. Answer inquiries and provide information and referrals.
4.Assist students with processes including but not limited to admissions, registration, photo identification services, using the computers within the Enrollment Management Suite, and navigating the student portal.
5.Schedule Student Development appointments.
6.Process testing payments, issue receipts, prepare bank deposits, and reconcile payment sessions daily.
7.Prepare mailings for distribution, maintain databases, and sort mail.
8.Assist Enrollment Management with seasonal projects including but not limited to graduation.
9.Assist the Communication Center as needed to guide prospective, new, and former students through the enrollment process.
10.Perform related duties as assigned
1.High school diploma or equivalent.
2.Two (2) years of clerical experience.
3.Knowledge of modern office practices and procedures. Willingness to learn videoconferencing and Internet access.
4.Working knowledge of personal computer and Microsoft Office skills including Word and Excel.
5.Ability to handle multiple tasks and responsibilities simultaneously.
6.Excellent customer service and phone skills.
7.Access to transportation and a willingness to work at several locations.
8.Ability and willingness to work cooperatively with a diverse population.
2.Ability to speak Spanish.
1.Normal office physical demands.
2.Ability to travel between campus locations and to community events.
1.Duties are performed indoors in the usual office environment.
ANNUAL CLERY SAFETY REPORT (ASR) NOTICE FIRE SAFETY REPORT (FSA) and MISSING PERSON POLICY (MPP) FOR STUDENTS RESIDING IN “ON CAMPUS” STUDENT HOUSING
Joliet Junior College is committed to assisting members of the JJC community in providing for their own safety and security. The annual CLERY security compliance document along with the Fire Safety Report (FSR) and the Missing Person Policy (MPP) for students residing in “on campus” student housing is available at the JJC Police Department website : https://jjc.edu/about-jjc/police-and-safety
If you would like to receive the ASR, FSR or MPP in booklet form, you may stop by the Campus Police Department located on Main Campus in G 1013 or call Campus Police at 815-280-2234. The website and booklet contain information regarding campus security and personal safety such as crime prevention and reporting, police law enforcement authority, disciplinary procedures and other related security policies. They also contain information about crime statistics for the three previous years for all JJC campuses, property owned and controlled by JJC District 525 and on public property immediately adjacent to JJC campuses.
This information is required by law and is made available by the Joliet Junior College Police Department.