Office Assistant I

Job description

Posting Number:


Position Title:

Office Assistant I




Student Development



FLSA Classification:


Union/Non Union:

Non Union

Full Time / Part Time? :

Part Time

Salary Range - Minimum:


Hours per week:


Temporary? :


Posting Date:


Closing Date:


Open Until Filled:


Special Instructions to Applicants:

For full consideration, unofficial transcripts for the required degree (if applicable) must be attached and submitted at the time of application.

All offers of employment are contingent upon the following:

  • Post-offer, satisfactory results of pre-employment background check

  • Post-offer, satisfactory results of pre-employment Drug Screening for employees that are new to the College

  • Post-offer, satisfactory results of pre-employment physical exam in circumstances where the nature of the work renders it appropriate or where Federal law or regulation requires

Application Procedures: “Apply to this Job at”

Joliet Junior College provides equal employment opportunities to all employees and applicants for employment without regards to race, color, ancestry, national origin, gender, gender identity, marital status, sexual orientation, disability, religion, age, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [email protected] or call (815) 280-6725.

Advertising Summary:

Founded in 1901 as the nation’s first public community college, JJC’s dedication to student learning, community prosperity, and personal growth has influenced generations of students and community partners. Our six campuses and extension centers ensure accessibility and empower 30,000 students annually to improve their lives through the power of education.

Our commitment to our mission drives the change and innovation necessary to meet the evolving needs of our students, employees, and community. Our continued success is drawn from talented, diverse, and committed employees whose knowledge and passion for education create a thriving culture both in and out of the classroom.

JJC supports an inclusive and collaborative environment where everyone can learn, grow, and perform at their best. We invite you to apply your skills and experience in a way that supports excellence and rewards your contributions. Join our family and make JJC your first choice!

The college supports this commitment by providing full-time employees with a comprehensive benefits package for our full-time employees including:

Blue Cross Blue Shield of Illinois (employee & family)

  • Medical

  • Dental

  • Vision

Flexible Spending Account

403(b) and 457(b) option for pre-tax retirement savings
Joliet Junior College Tuition Assistance (employee & family)
Long Term Disability

Life Insurance & a comprehensive leave plan including:

  • Federal holidays

  • Vacation

  • Personal

  • Sick

Link to Human Resources website:

Job Details:

STATUS:Part time (day OR evening schedule)
DEPARTMENT: Admissions
DIVISION:Student Development
REPORTS TO:Director of Admissions and Recruitment
PLACEMENT: Clerical, grade 5
MINIMUM PAY RATE:$15.13 per hour

Joliet Junior College is an equal opportunity/affirmative action college supporting diversity.

Application Procedures: “Apply to this Job at”

  • Satisfactory results of a background check

  • Post-offer, pre-employment Drug Screening for employees that are new to the College

  • Post-offer, pre-employment physical exam in circumstances where the nature of the work renders it appropriate or where Federal law or regulation requires
  • Position Summary :

    The office assistant I serves as the first point of contact for the Admissions Office. Provides general information about the college, campus functions, and other assistance to customers. Under the direction of the Director of Admissions, provides support for the Admissions Office programs, events, fairs, and related student activities. Supports the supervision of student workers. Maintains a high degree of confidentiality; provides excellent customer service students, parents, faculty, and college personnel; is dependable, and exercises good judgment in resolving issues. Must be available to work afternoon and evening hours for evening vacancy. Occasional morning and weekend hours may be required.

    1.Receive and direct visitors, handle phone calls, take and relay messages, provide requested information regarding the college and its programs and procedures. Prioritize and distribute mail.
    2.Check departmental email and voicemail regularly and respond to inquiries and/or forward to appropriate staff members.
    3.Maintain lobby resources and waiting area for students and visitors.
    4.As assigned, support all activities and related priorities for the Admissions department including campus tours, on campus recruitment events.
    5.Assist other staff within the department with data entry of prospect/inquiry information, etc.
    6.Prepare, maintain, and process of all documents (high school transcripts, ACT/SAT scores, address changes, name corrections, etc.) related to the admission process and office by inputting data and updating information in the operating system.
    7.Prepare mailings and letters to prospective and applicant students; respond to customers’ inquiries via email and other means.
    8.Assist staff with the preparation and maintenance of all documents related to the admission office and maintain an adequate supply of all Admissions office forms.
    9.Assist with the process of document imaging.
    10.Assist with student residency issues; assist in the maintenance of charge backs and cooperative agreements and related correspondence.
    11.Assist with onboarding, training and development of student workers.
    12.Perform other related duties as assigned.

    Minimum Qualifications:

    1.High school diploma or equivalent.
    2.One (1) year of modern office experience.
    3.Detail oriented, a self-starter, with effective organizational skills and the ability to handle a variety of tasks and responsibilities.
    4.Customer oriented, dependable, and exercise good judgment, with the ability to maintain confidentiality.
    5.Demonstrated effective oral and written communication skills with diverse populations.
    6.Ability to work responsibly with minimal supervision.
    7.Current computer and internet skills, with knowledge of Microsoft Office Word and Excel.

    Preferred Qualifications:

    1.Bilingual in Spanish.
    2.Experience in higher education.
    3.Knowledge and/or experience with Ellucian Colleague software.
    4.Knowledge of Microsoft Office Suite.

    Physical Demands:

    1.Normal office physical demands.

    Working Conditions:

    1.Duties are performed indoors in the usual office

    Compliance Announcement:


    Joliet Junior College is committed to assisting members of the JJC community in providing for their own safety and security. The annual CLERY security compliance document along with the Fire Safety Report (FSR) and the Missing Person Policy (MPP) for students residing in “on campus” student housing is available at the JJC Police Department website :

    If you would like to receive the ASR, FSR or MPP in booklet form, you may stop by the Campus Police Department located on Main Campus in G 1013 or call Campus Police at 815-280-2234. The website and booklet contain information regarding campus security and personal safety such as crime prevention and reporting, police law enforcement authority, disciplinary procedures and other related security policies. They also contain information about crime statistics for the three previous years for all JJC campuses, property owned and controlled by JJC District 525 and on public property immediately adjacent to JJC campuses.

    This information is required by law and is made available by the Joliet Junior College Police Department.




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    Job No:
    Posted: 5/8/2021
    Application Due: 5/19/2021
    Work Type: Part Time