School of Nursing:

Established in 1931, Duke University School of Nursing is among the top ranked of the nation’s nursing schools. The School is proud of its overarching commitment to transform the future of nursing to advance health in individuals, families and communities. Members of the School of Nursing are part of an inclusive community that supports the professional goals of its people as they pursue excellence.

Comprised of 1,600 faculty, staff,instructors and students, the Duke University School of Nursing along with the Duke University School of Medicine and Duke University Health System create Duke Health. Duke Health is a world-class health care network. Founded in 1998 to provide efficient, responsive care, the health system offers a full network of health services and encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Primary Care, Private Diagnostic Clinic, Duke Home and Hospice, Duke Health and Wellness, and multiple affiliations.

Duke University School of Nursing Job Description

HR Title: Admissions Officer II

Working Title: Admissions and Recruitment Coordinator Job Code: 1722

Job Level: 11

General Overview

Perform a variety of duties in the recruitment and selection of student applicants for admission to the Duke University School of Nursing. Irregular hours and travel required.

Supervisor

This position reports to the Director of Admissions and Recruitment

Essential Duties

Admissions

1. Analyze qualifications of applicants utilizing established Duke University School of Nursing admissions standards, guidelines and criteria, reviewing unusual circumstances with supervisor as appropriate.

2. Correspond with prospective students, applicants, School of Nursing alumni, academic advisors and others seeking information on admissions standards, academic and nonacademic programs and student activities following established procedures and precedents. Maintains working knowledge of international student admissions requirements, coordinates with the OASS Student Services Officer to facilitate issuing of student visas.

3. Prepare and distribute various statistical reports on inquiries and applicants to program staff concerning the status of applicant files.

4. Process and review application, track down decisions, and update student records in the systems used within Duke University and the School of Nursing.

5. Continuously review open files to facilitate completion.

6. Monitor acceptance and deposit rates for assigned programs; create yield plans to ensure enrollment goals are met.

7. Conduct an annual application review with the admission committee to collect feedback on future application changes/recommendations.

8. Serve as liaison with the admissions committees for assigned academic programs.

9. Use admissions software to assign and deliver admission related communications in consultation with the Director

10. Work closely with program coordinators to ensure that OASS and each academic program are aware of any changes in status.

Recruitment/Marketing

1. Clearly and persuasively articulate the mission of the School of Nursing to prospective students.

2. Conduct presentations to prospective students about the educational opportunities available at the School of Nursing

3. Assist in the coordination and development of recruiting/admissions publications, forms, and promotional items as needed.

4. Visit other educational and healthcare institutions, as appropriate, based on review of historical and market data, and input from supervisor.

5. Counsel prospective graduate students regarding admission policies and procedures.

6. Serve as the primary contact for developing relationships with prospective students, develop an inquiry pool and move prospects through the admission processes and to enrollment through extensive personal contact.

7. Enter appropriate and accurate student information into corresponding database as needed for all phone, email, and person to person communication with prospective students.

8. Review content of admissions web pages; update to ensure information reflects current marketing message, policies and practices; make recommendations for revisions to ensure accuracy and optimal delivery of information.

9. Responsible for all DUSON (not program-specific) marketing and recruiting events such as information receptions, trade shows and education fairs. This may involve occasional evening or weekend commitments.

10. Participate in creating and reviewing the School of Nursing Recruitment Plan. Ensure that activities assigned are completed as directed and in a timely manner.

11. Create and maintain all DUSON admissions webinars and online recruitment endeavors.

12. Work with Director of Admissions and Recruitment to develop recruitment opportunities targeting underrepresented in nursing students.

13. Create and manage travel schedules and budgets in conjunction with the Director of Admissions

Budget

1. Maintain accurate accounting of budget expenditure for travel events and special projects. Provide updates to the Director of Admissions and Recruitment as required.

2. Maintain and monitor all travel-related budgets for DUSON Admissions Office.

3. Maintain and monitor all budgets related to non-program-specific recruitment events, i.e. Information Sessions, Visit Days, etc. and other events as needed.

Customer Service

1. Provide a high level of personalized service to the diverse group constituents who inquire with the School of Nursing.

2. Communicate with principals in the Registrar’s office, the Admissions office, the Student Affairs office, and the Financial Services office regarding student issues.

3. Greet visitors/guests/students in a courteous and professional manner; determine their needs and either provide the appropriate information or direct them to the appropriate person or department.

4. Work with Duke University in recruitment opportunities targeted towards Duke undergraduate students.

5. Work towards developing relationships with regional universities without nursing programs, which would create potential pipelines to Duke from other schools.

Assessment/Evaluation

1. Submit regular reports to the Director of Admissions and Recruitment as necessary that critically evaluate the effectiveness of recruitment and admission activities assigned.

2. Regularly review recruitment and admissions data. Initiate action plans in consultation with the Director of Admissions and Recruitment if the information suggests that enrollment goals may not be met. Provide evaluations for coordinated events and recommendations for new/additional events.

3. Prepare briefs that evaluate the admissions area, progress toward meeting enrollment goals, including adverse trends; formulate recommendations or conclusions.

4. Prepare annual written evaluation and assessment of recruitment/yield strategies; make recommendations to the Director of Admissions and Recruitment and to Student Services to improve overall effectiveness.

Event Planning

1. Responsible for coordinating Information Sessions, webinars, campus visits and other recruitment events as deemed necessary by the Director of Admissions and Recruitment.

2. Create new on campus recruitment events directed towards School of Nursing initiatives as needed.

3. Assist in the planning, marketing, and coordinating of program-specific on-campus interview days, as instructed.

4. Assist and participate with other staff members having special project responsibilities in the coordination of activities designed to accomplish established objectives.

Requirements

The position requires leadership, initiative, innovation, problem-solving skills and the ability to make independent judgments in various ways such as the counseling of applicants and students. A demonstrated ability to handle multiple responsibilities concurrently, work independently in a fast-paced and dynamic environment is required of the position.

Education

Work generally requires a knowledge and understanding of college experience and student life obtained through the attainment of a bachelor’s degree. Strong written, verbal communication and presentation skills required in addition to a superior knowledge of all Microsoft programs including Excel, Work, Power Point, and Publisher. Slate experience will be highly preferred.

Experience

Work generally requires at least two years of experience in higher education admissions or recruitment.

Preferences

Working knowledge and experience in planning admissions events and out-of-state recruitment is preferred.

As part of the interview process, the search committee would like all candidates offered an on-campus interview to prepare an engaging fifteen-minute recruitment presentation. The presentation should be geared towards post-baccalaureate students interested in pursuing a career in nursing. The presentation must include all programs offered at the School of Nursing. Accuracy, energy, and creativity

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.