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Facility Supervisor (Journey)

Employer
University of North Carolina at Greensboro
Location
Greensboro, NC

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Job Details

Requisition Number:

S2119

Position Number:

003488

Position Classification Title:

Building & Environmental Sup

Functional Title:

Facility Supervisor (Journey)

Position Type:

Staff

University Information:

UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit uncg.edu and follow UNCG on Facebook, Twitter, and Instagram.

Primary Purpose of the Organizational Unit:

Facilities Operations has the responsibility of providing a wide range of services to all administrative departments, student programs, and all academic schools and departments. Services include all aspects of corrective and preventive maintenance, operations, grounds maintenance, housekeeping, utility infrastructure maintenance and operations, business operations, safety, regulatory compliance, project management, and renovations. These duties are conducted for a campus consisting of over 100 buildings totaling 6 million gross square feet on over 275 acres.

Position Summary:

Re-Post, Previous Applicants Need Not Re-Apply, Still Under Consideration.

This position is responsible for the performance and personnel management of 10-20 employees (25%), customer service within their area of responsibility (25%), training of current employees and recruitment of potential employees (20%), work and project planning (20%), and supply ordering/cost control/budgeting for their area of responsibility (10%).

This position is a mandatory position as defined in the Adverse Weather and Emergency Event Policy.

Minimum Qualifications:

High school diploma or equivalency and one year of experience in the area of assignment; or equivalent combination of training and experience. Some positions may require certification or eligibility for certification.

Preferred Qualifications:

Five years of supervisory experience in the housekeeping field, two of which should be in an educational/institutional setting.

Alternate Option:

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Special Instructions to Applicants:

Applicants are required to upload a list of at least three (3) professional references that includes:

  1. Name,
  2. Company Name,
  3. Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor.
  4. Email Address
  5. Contact Phone Number

Recruitment Range:

$39,624

Org #-Department:

Facility Services Housekeeping - 56408

Work Hours of Position:

4:00 PM - 12:30 AM, M-F. Overtime as needed.

Number of Months per Year:

12

Job Family:

Institutional Services

Career Banded Title:

Building & Environmental Sup

Open Date:

02/17/2021

Close Date:

05/18/2021

FTE :

1.000

FLSA:

Non-Exempt

Salary Grade Equivalency:

58

Key Responsibility:

Personnel and Performance Management/ Managing Work Processes/Attendance

Essential Tasks:

Assigns duties to employees based upon weekly, daily, monthly, and special duty tasks. Measures and evaluates work processes, services, and products to achieve organizational goals. Redesigns as needed, using best methods and technology to meet or exceed business needs. Establishes work rules and acceptable levels of quality and quantity of work through weekly building inspections. Explains and applies work rules, standards and guidelines. Ensures adherence to work standards and total quality standards. Provides regular supervision of work and regularly monitors employee performance, completeness, accuracy, and compares finished work to what is expected. Provides proper administration of the performance management program.

Key Responsibility:

HR Management, Training, and Recruitment

Essential Tasks:

Recruits, selects, develops, counsels, disciplines, and evaluates the performance of employees to retain a diverse workforce. Recommends and implements with management approval resolutions for disciplinary/grievance issues. Provides guidance and researches information for departmental personnel in regards to policy interpretation, recruitment, and selection, benefits, compensation, training, employee relations processes. Instructs employees in the correct use, storage, and care of chemicals, tools, and equipment. Provides employees with knowledge, skills, and abilities to accomplish work and offers career development opportunities.

Key Responsibility:

Work Planning/Project Planning and Reporting

Essential Tasks:

Plans work operations, performs inspections, and implements changes in procedures, workflow, and manpower assignments. Establishes priorities through regular staff and customer meetings and sets deadlines. Develop plans, organizational structures, and systems to fulfill organizational goals. Investigates needs and determines appropriate chemicals, tools, and supplies needed to safely and productively complete work. Maintains and submits accurate completed reports and records in a timely manner, such as: equipment inventory, employee time records, employee attendance, chemical and supply use, work schedules, safety reports, accident investigations, training records, monthly reports, key control, cost, and charge-back information, and informal management reports.

Key Responsibility:

Supply Ordering, Budget Management, Safety & Compliance

Essential Tasks:

Provides input to budget for area of responsibility and controls and monitors expenditures and usage. Operates within assigned budget. Justifies major items, provides accurate and complete estimates. Manages and controls area material purchases and shop inventory in order to limit waste and loss. Identifies and corrects potential conditions that affect employee safety and promotes safety standards. Discusses safety concerns with others and makes recommendations through proper channels for resolution. This position is responsible for maintaining accurate inventory by utilizing the TMA system by auditing and inputting required information for the assigned zone.

Key Responsibility:

Customer Service/Communication

Essential Tasks:

Interacts with building contacts on a regular basis to address customer concerns. Recognizes potential problems in service and addresses and resolves promptly and respectfully. Develops and implements programs to ensure regular customer contact with housekeeping employees and occupants of the facilities to which housekeeping personnel are assigned. Facilitates communication among the work group in a manner that helps accomplish daily work goals.

Competency:

Knowledge - Technical

Competency Description:

Advises staff of specialized maintenance techniques and processes for use in unusual situations or problems. Seeks out knowledge of improved products or methods and passes that information to team.

Competency Level:

Journey

Competency:

Safety and Health Compliance

Competency Description:

Identifies and corrects potential conditions that affect employee safety; promotes safety standards.

Competency Level:

Journey

Competency:

Communication

Competency Description:

Facilitates communication among the work group in a manner that helps accomplish daily work goals. Serves as accessible point of contact with customers about quality and timeliness of work group accomplishments and requested changes in processes or outputs.

Competency Level:

Journey

Competency:

Training

Competency Description:

Ensures on-the-job training. Encourages employees to learn improved skills and helps them overcome deficiencies through training.

Competency Level:

Journey

Competency:

Interpersonal Skills

Competency Description:

Provides motivation and initiative towards work and encourages employees. Consistently displays professional and positive behavior towards employees, customers, team members, and work performance.

Competency Level:

Journey

Competency:

Managing Work and Performance

Competency Description:

Ensures adherence to work standards and total quality standards. Recommends changes to work standards.

Competency Level:

Journey

Competency:

Human Resources Management

Competency Description:

Resolves problems and complaints in a professional manner to appropriate authority. Provides proper administration of the performance management, policy interpretation, recruitment and selection, benefits, compensation, training, employee relations processes.

Competency Level:

Journey

Competency:

Planning and Organizing Work

Competency Description:

Plans daily or weekly work to meet established objectives. Assesses the needs of the unit and recommends minor changes in procedures, workflow, and manpower assignments. Reviews work of staff upon completion to assess and problem solve. Seeks input from others in making and implementing changes in work processes that help employees perform the job better and serve customer needs.

Competency Level:

Journey

Competency:

Customer Service

Competency Description:

Recognizes potential problems in service; addresses and resolves in a timely manner. Determines feasibility of customer requests and forwards requests to management for approval.

Competency Level:

Journey

Physical Effort:

Hand Movement-Repetitive Motions - F, Hand Movement-Grasping - F, Holding - F, Finger Dexterity - F, Reading - C, Writing - F, Eye-hand coordination - C, Vision-Visual inspection - F, Hearing - C, Talking - C, Standing - F, Sitting - O, Walking - F, Lifting-0-30 lbs. - F, Pushing/Pulling - F, Bending - F, Squatting - O, Reaching - F

Work Environment:

Driving - Car/Truck - F, Extreme noise levels - O, Extreme temperatures - O, Inside - F, Outside - F, Ventilation ConditionsDust - F, Ventilation ConditionsFumes - O, Ventilation ConditionsChemicals - O, Chemical Spills - O, Infectious Bacteria - O, Overtime - R, Night/Dark - F

Organization

UNCG at a Glance

Founded in 1891, The University of North Carolina at Greensboro is the largest and most diverse state university in the Piedmont Triad. Standing apart from other universities, the UNCG community is joined together by a shared value: We define excellence not only by the people we attract, but by the meaningful contributions they make. 

With more than 19,400 students and 2,500 faculty and staff, UNCG is the largest state university in the Piedmont Triad and has an annual economic impact of more than $1 billion. The campus has grown to include 30 residence halls and 30 academic buildings on 210 acres.

UNCG takes pride in being a learner-centered public research university. The College of Arts & Sciences and seven professional schools offer 79 undergraduate majors, 65 master's programs and 30 doctoral programs.

The university holds two classifications from the Carnegie Foundation for the Advancement of Teaching, as a “research university with high research activity” and for “community engagement” in curriculum, outreach and partnerships. More than $35 million in grants and contracts for research and creative activity are awarded to faculty members annually. Among the most prominent of UNCG's research initiatives are the Gateway University Research Park and the Joint School of Nanoscience and Nanoengineering. Both are partnerships with North Carolina Agricultural and Technical State University.

Globalization of the curriculum has expanded opportunities for international education, through new programs such as the UNC Exchange Program and the Lloyd International Honors College. In addition, innovative signature programs such as Building Entrepreneurial Learning for Life (BELL), Communication Across the Curriculum, Undergraduate Research and Freshman Seminars enhance the student experience.

As a cultural leader, UNCG offers concerts, lectures, dance and theater performances, exhibitions at the internationally known Weatherspoon Art Museum and readings by nationally known authors. In athletics, Spartan teams compete in nine women's and nine men's sports in Division I of the National Collegiate Athletic Association. With ethnic minority students making up 26 percent of the student body, UNCG is the most diverse of the UNC system's historically white campuses.

Although much has changed, some things remain the same. The university motto — “Service” — continues to be a guiding principle put into practice through all aspects of university life.

UNCG Schools and College of Arts & Sciences

The University's Academic Affairs Division consists of seven academic schools, the College of Arts & Sciences, the Graduate School and the Lloyd International Honors College. The names below are the ones currently in use. In some cases, the names have changed since the academic units were founded. The schools and their dates of establishment are: Graduate School 1921-22;College of Arts & Sciences 1969, Lloyd International Honors College 2005, Joint School of Nanoscience & Nanoengineering 2007, Joseph M. Bryan School of Business & Economics 1969, School of Education 1921, School of Health and Human Sciences 2011, School of Music, Theatre and Dance 2010, and School of Nursing 1966.

Achievements & Accolades

UNCG is garnering national attention and awards for its challenging academic programs, supportive environment and engaged community. Take a look at some of our latest accomplishments and meaningful contributions on campus, in the community and around the globe. Curious about more accolades, achievements, our student body, faculty and staff excellence and other signs of our success? Find out more at UNCG Now: http://newsandfeatures.uncg.edu/

Challenging Academic Programs

U.S. News & World Report ranked three UNCG online programs among the best in the nation in the 2015 list of Best Online Programs.

UNCG’s slate of online programs has earned a top 10 ranking for affordability from BestColleges.com.

The graduate program in the Department of Human Development and Family Studies has earned a Top 10 ranking by the The HDFS Report.

Supportive Environment

UNCG is a Military Friendly School for the fourth straight year, putting it in the top 15 percent of colleges and universities nationwide that are doing the most to support veterans and ensure their success.

UNCG is ranked among the best colleges for your money nationwide by College Factual, a new site that guides students through the college selection process.

The Education Trust singles out UNCG among the nation’s universities for its success at closing the gap in graduation rates between black and white students.

Engaged Community

For the fifth year in a row, UNCG has earned the “Tree Campus USA” designation for promoting healthy trees and encouraging the spirit of conservation. 

UNCG’s innovative dynamic mailbox system has been honored as one of University Business Magazine’s Models of Efficiency.

For the eighth consecutive year, UNCG is highlighted on Washington Monthly’s list of American universities that contribute most to the public good.

Careers at UNCG

UNCG is committed to the creation of an inclusive, collaborative and responsive university by attracting, retaining and developing a diverse community of talented individuals in support of the university's mission.

Company info
Website
Telephone
336-334-5009
Location
723 Kenilworth Street
Greensboro
NC
27402
US

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