Patient Relations Assistant/UKHC

Job description

Job Title:

Patient Relations Assistant/UKHC

Requisition Number:

RE27578

Department Name:

M7200: Integrative Medicine & Health

Work Location:

Lexington, KY

Grade Level:

06

Salary Range:

$13.58-21.83/hour

Type of Position:

Staff

Position Time Status :

Full-Time

Required Education:

HS

Click here for more information about equivalencies::

http://www.uky.edu/hr/employment/working-uk/equivalencies

Required Related Experience:

3.5 yrs

Required License/Registration/Certification:

None

Physical Requirements:

Sitting for extended periods of a time

Shift:

Monday – Friday, variable hours

Job Summary:

This clinic seeks and individual to provide front desk registration in the outpatient clinic; primary responsibilities include, but are not limited to; greeting patients, registration, insurance verification, cash handling, medical record preparation, scheduling appointments, procuring new patient records, communicating information with patients via the telephone and in person, and answering telephone. This position supports the efficient patient care and clinic initiatives for improving patient attendance and keeping attendance records.

Skills / Knowledge / Abilities:

The ideal candidate will have extensive customer service experience and able to communicate in a calm and helpful manner during stressful and/or crisis situations. Should have the ability to pay high attention to detail; work with a teamwork mindset; have data entry skills and respect for confidentiality; be able to prioritize tasks efficiently; and work in multiple systems simultaneously. This position requires the ability to multi-task, provide exceptional customer service, attention to detail, excellent communication skills, both in person and telephone, organizational and computer skills.

Does this position have supervisory responsibilities? :

No

Preferred Education/Experience:

Customer service in a medical setting

Deadline to Apply:

05/13/2021

University Community of Inclusion:

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

 

 

 

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Job No:
Posted: 5/7/2021
Application Due: 5/15/2021
Work Type: Full Time
Salary: