Position Information: Description

The primary function of the Business Manager position is to provide leadership and strategic analysis of the business operations of the clinic while implementing best practices to achieve the goals and mission of the clinic. The position will foster a level of professionalism that will enable them to build relationships and foster a collaborative environment. The business manager will lead and direct all financial activities, including accounting, financial forecasting, financial reporting, payor contract management, they will help prepare and oversee quarterly financial statements and forecasts, as well as the operating and capital budgets. All of this while also directing, monitoring and coordinating the day-to-day operations of the Center for Family Medicine (with the exception of those policies, practices and activities that directly involve professional medical judgement) and managing the financial success of the clinic.

Duties & Responsibilities

• Clinic Operation and Financial Management
  •  Manage the operational and financial activities of the clinic. Oversee, prepare and analyze quarterly financial statements and forecasts. Monitors operational processes throughout the clinic, identifying trend and patterns, identifying areas for improvement. Recommends appropriate correction, documentation, and follow-up monitoring.
  • Works collaboratively with the Program Director, faculty, residents and other stakeholders to ensure: timely patient access to care, operational efficiency, practice productivity, fiscal integrity, patient satisfaction and employee engagement.
  • Oversee all phases of the revenue cycle. Implements, monitors, and improves effective reimbursement procedures, including CPT and ICD-10 coding, in compliance with established third-party billing regulations. Monitor accounts receivable, ensuring compliance with credit and collection policies and procedures.
  • Prepare annual budget and coordinate year end closeout procedures with the Director of Finance for the School of Medicine and Health Sciences.
• Personnel Administration/Human Resource Management
  • Manage, in conjunction with SMHS human resource director, human resources issues, including staff education, conflict resolution and discipline; escalating concerns/issues as appropriate.
  • Monitor and support daily staff functions in all areas related to the scope of the manager’s responsibility.
  • Develop and maintain job descriptions and oversee position classifications.
  • Recruit, interview, and select new employees with input from faculty when appropriate.
  • Devise clinic personnel policies and procedures, interpret and administer University policies and procedures for supervisor, lead workers and staff to perform other functions.
  • Conduct periodic performances/evaluations and provide recommendations on salary.
• Ensure compliance with relevant regulations, standards, and directives from regulatory agencies and third-party payers, to include HIPAA guidelines and standards
  • Maintain compliance standards for providing accurate information on all facility or health system billing and ensure implementation of changes.
  • Ensure compliance with all relevant HIPAA standards.
  • Ensure compliance of records retention per established policies.
  • Facilitate training for faculty and residents on coding to include teaching physician guidelines.
  • Be knowledgeable about standards of ambulatory care and implement them as appropriate to the setting.

Required Competencies

• Strong Leadership and Strategic Analysis skills.
• Demonstrated excellent verbal, written, and interpersonal communication skills.
• Proficient knowledge of Microsoft Office software (Word, Excel).
• Financial management skills, including the ability to financially analyze data for operations, budgeting, auditing, forecasting, basic accounting knowledge to include financial reporting skills.
• Working knowledge in areas of patient registration, billing, accounts receivable, health insurance practices, industry regulatory requirements, business office operations, AR and financial reporting, technology wage and hour regulations, basic accounting, and industry standards for health care revenue resolution management practices.
• Knowledge of or ability to learn information systems include financial and practice management, as well as electronic medical records systems.
• Administrative and team building skills to the balance financial and educational needs of the program.

Minimum Requirements

• Bachelor's Degree in Business Administration or related field.
• 3 years of directly related experience in a business profession.
• 3 years of supervisory experience.
• Successful completion of criminal history records check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.

Preferred Qualifications

• Master's Degree.
• 3 years of experience in business related clinic operations.
• Experience with clinical processes and ancillary testing protocols.
• Experience with PS-HRMS and PS-Finance software systems.
• Experience with electronic medical record software systems.
• Experience with NDUS/UND policies and procedures including accounting services, finance, human resources, payroll, purchasing, and budgeting.

Minimum Hiring Salary/Position Classification

Competitive Salary Commensurate with Experience / Exempt

Work Schedule

Monday - Friday 8:00am to 5:00pm, with occasional nights and weekends

Benefits

Includes single or family health care coverage (premiums paid for by the university), basic life insurance, EAP, retirement plan, tuition waiver, annual and sick leave. Optional benefits available: supplemental life, dental, vision, flexible spending account, supplemental retirement plans.

To Apply

This job is open until filled.

Additional Information

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All information listed in this position announcement will be used by Human Resources, the Hiring Department, and EO/Title IX for screening, interviewing and selection purposes.

Confidentiality of Application Materials

Pursuant to NDCC 44-04-18.27, applications and any records related to the applications that identify an applicant are confidential, except records related to the finalists of the position, which are open to the public after the search committee has identified the top three finalists who will be invited to campus.

EEO Statement

The University of North Dakota is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or other protected characteristic. Women, minorities, veterans, individuals with disabilities, and members of other underrepresented groups are especially encouraged to apply. Applicants are invited to provide information regarding their gender, race and/or ethnicity, veteran’s status and disability status as part of the application process. This information will remain confidential and separate from your application.

Veteran’s Preference

Veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a DD-214 or NGB 22 and if claiming disabled status, a current letter of disability from the VA dated within the last 12 months.

Clery Statement

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University of North Dakota publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years’ of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at UND.edu. You may also request a paper copy of the report from the UND Police Department located at 3851 Campus Road, Grand Forks, ND, 58202.