Operations Coordinator- Division of Enrollment Management

Knoxville, TN
May 06, 2021
Employment Type
Full Time
Institution Type
Four-Year Institution

Division of Enrollment Management

University of Tennessee, Knoxville


The Division of Enrollment Management (EM) at the University of Tennessee, Knoxville, (UT) invites applications and nominations for our Operations Coordinator position. UT is seeking candidates who have the ability to contribute in meaningful ways to the diversity and intercultural goals of the University.

UT is the state’s flagship research institution, a campus of choice for outstanding undergraduates, and a premier graduate institution. Enrolling more than 30,000 students, the campus is in the foothills of the Great Smoky Mountains in beautiful East Tennessee. As a land-grant university, UT fulfills its access mission through a commitment to excellence in learning, scholarship, and engagement. The Enrollment Management (EM) division comprises more than 150 full-time staff who serve our students through the following departments and functions: Undergraduate Admissions, International Recruitment, Transfer Center, One Stop Student Services, Financial Aid and Scholarships, University Registrar, EM Communications, and Research & Analytics. This position will serve all departments in EM working closely with our accounting specialist and reporting to the director.

Functions and Responsibilities: Works in conjunction with the Assistant Director of Loan Processing with tasks such as Return to Title IV, Unofficial Withdrawals, late and retroactive fund disbursements, and loan adjustments. Coordinates, performs and participates in administrative, clerical, and other functions such as maintenance of financial and personnel records, compilation and analysis of data, and report generation. Prepares activity reports for Leadership, and heads the FA Emergency Preparedness Team. Coordinates the employee timesheet reporting and submission for the Department, and manages travel arrangements and processes reimbursement documents for Department staff.  Serves as backup to Reconciliation Coordinator, and assists in completing new employee onboarding.

Required Education and Experience: Associate’s degree and 2+ years of accounting, business, higher education or related experience required

Preferred Education and Experience: Bachelor's degree preferred. Working knowledge of federal and state financial aid rules and regulations preferred.

Required Knowledge, Skills, and Abilities: Excellent oral and written communications skills. Ability to write clearly and concisely using effectual writing skills.  Sensitive to cultural diversity and ability to communicate and interact effectively with people of all ages and backgrounds.  Proven ability to work effectively as a team member. Ability to analyze and interpret data, and ability to make and be responsible for decisions.  Ability to work independently and under time constraints.

Preferred Knowledge, Skills, and Abilities: Familiarity with Microsoft Office products (or similar). Ellucian Banner, OnBase, and/or FootPrints experience preferred.

Applicants should submit a cover letter detailing relevant experience along with a resume and the name, e-mail address, and telephone number of three to five professional references.


Job: Other Admin Asst/Secr/Clerical
Primary Location: US-Tennessee-Knoxville
Organization: Office Of Financial Aid
Schedule: Full-time
Job Posting: May 5, 2021, 12:52:34 PM

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