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Associate Director of Student Success and Career Advising - Carle Illinois College of Medicine ...

University of Illinois at Urbana-Champaign
Champaign, IL

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Associate Director of Student Success and Career Advising
Carle Illinois College of Medicine
University of Illinois at Urbana-Champaign

The Associate Director of Student Success supports the Director of Student Success with the case management of Carle Illinois College of Medicine students, manages the residency application process, and sustains the career advising program under the direction of the director.

The University of Illinois is an Equal Opportunity, Affirmative Action employer that recruits and hires qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. For more information, visit

Major Duties and Responsibilities:

Case Management: Progress, Promotion, and Graduation

  • Assist the director with the development of individual success plans for all Carle Illinois students in collaboration with academic affairs, which includes study plans, remediation, and support systems.
  • Assist the director by meeting with every student each year to review and improve success plans in relation to career goals and aspirations.
  • Support the process for leaves of absences and scheduling returns in partnership with academic affairs, financial aid, registrar, and other key units within the college and across the university.

Career Advising

  • Manage the career advising program for phase 2 and phase 3 of the curriculum and collaborate with the director of student affairs for phase 1 career advising.
  • Develop the clinical mentoring program including onboarding of mentors, operations manual, and training schedule.
  • Serve as the primary administrator for the residency application systems including the Association of American Medical Colleges (AAMC) Electronic Residency Application Service (ERAS), military, San Francisco, and urology application systems.
  • Support the residency application process in collaboration with Carle Illinois units and university offices.
  • Assist the director on supporting the away rotation process.
  • Assist with Association of American Medical Colleges (AAMC) Supplement Offer and Acceptance Program (SOAP) for Carle Illinois during Match week
  • Assist the director in advising students on their residency applications including noteworthy characteristics that are included in the Medical Student Performance Evaluation (MSPE)
  • Develop and maintain career advising workshops on residency interviews, CV review, personal statements, and faculty letter of recommendations.


  • Oversee the maintenance and updates of policies related to student success.
  • Develop and maintain the career advising website.
  • Oversee special projects and perform other duties as assigned.

Perform other duties as assigned

  • Maintain appropriate confidentiality of work- and education-related information and materials.
  • Engage in and support learning in accordance with related student and patient regulations and ethical norms, such as FERPA and HIPAA.
  • Foster a culture of diversity and inclusion within the college
  • Establish and maintain effective working relationships; work cooperatively and collegially with others in a manner consistent with a workplace of dignity and respect; support and engage in equal employment opportunity principles, rules, and regulations; champion positive inter-professional relationships bridging the college.

Education Qualifications


  • Bachelor’s degree in higher education, counseling, or field related to the position.


  • Master’s degree in higher education, counseling, or field related to the position.

Experience Qualifications


  • (All can be concurrent): 5 years of experience in higher education. 3 years of experience in higher education career advising. 3 years of experience overseeing projects within an organization.


  • Experience with medical school residency application process. Familiarity with data and analytics related to medical education. Medical school career advising, strongly preferred.

Training, Licenses or Certifications


  • N/A


  • Attended AAMC Career in Medicine training

Knowledge, Skills, and Abilities

  • Ability to effectively communicate progress and promotion policies and procedures.
  • Strong interpersonal and communication skills that incorporate tact and diplomacy, with the ability to effectively cultivate relationships.
  • Demonstrated ability to identify, address and resolve conflict and complex issues in a multifaceted, matrix environment.
  • Demonstrated organizational and analytical skills.
  • Familiarity with the residency programs for medical students.
  • Familiarity with USMLE exams required for physician licensing.

Salary and Appointment Information

This position is a 100% full time, twelve month, benefits-eligible Academic Professional position. Salary is commensurate with experience and qualifications. Starting date is as soon as possible after closing date.

Procedure for Candidacy

For more information on the Carle Illinois College of Medicine, please visit

For fullest consideration, applicant materials should be received by no later than Monday June 28, 2021.

Interested candidates must create a candidate profile through If you already have a profile, you will be redirected to that existing profile via email notification. To complete the application process:

1. Submit the Staff Vacancy Application

2. Submit the Voluntary Self-Identification of Disability forms

3. Upload your cover letter and resume (months and years of employment must be included), and contact information of three professional references.

4. Upload a diversity, equity, and inclusion (DEI) statement (1 page maximum) describing your awareness, past efforts, and commitment to equity, diversity, and inclusion, and how your advancement of DEI will contribute to excellence at Carle Illinois.

For more information regarding the application procedures, please contact Carle Illinois College of Medicine Human Resources at [email protected].

The University of Illinois conducts criminal background checks on all job candidates upon acceptance of a contingent offer.

The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct or sexual harassment and to authorize inquiries to current and former employers regarding findings of sexual misconduct or sexual harassment. For more information, visit Policy on Consideration of Sexual Misconductin Prior Employment.

As a qualifying federal contractor, the University of Illinois System uses E-Verify to verify employment eligibility.

College Name or Administrative Unit:Carle Illinois College of Medicine Category:5-Education and Student Services Title:Associate Director of Student Success and Career Advising - Carle Illinois College of Medicine (143597) Open Date:05/04/2021 Organization Name:Carle IL COM Administration


Since its founding in 1867, the University of Illinois at Urbana-Champaign has earned a reputation as a world-class leader in research, teaching, and public engagement.


A talented and highly respected faculty is the University's most significant resource. Many are recognized for exceptional scholarship with memberships in such organizations as the American Academy of Arts and Sciences, the National Academy of Sciences, and the National Academy of Engineering. 

Our faculty have been awarded Nobel Prizes, Pulitzer Prizes, and the Fields Medal in Mathematics.The success of our faculty is matched by that of our alumni: 11 are Nobel laureates and another 18 have won Pulitzer Prizes.

Academic Resources

Academic resources on campus are among the finest in the world. The University Library is one of the largest public university collections in the world with 11 million volumes in its 37 unit libraries. Annually, 53,000,000 people visit its online catalog. Students have access to thousands of computer terminals in classrooms, residence halls, and campus libraries for use in classroom instruction, study, and research.


Students and scholars find the University an ideal place to conduct research. The Beckman Institute for Advanced Science and Technology is a model for interdisciplinary research, where eighteen research groups from sixteen University departments work within and across three broadly defined themes: biological intelligence, human-computer intelligent interaction, and molecular and electronic nanostructures. The University is also home to the National Center for Supercomputing Applications (NCSA).

Undergraduate Education

The University has a fundamental commitment to undergraduate education. Nearly 28,000 undergraduate students are enrolled in nine undergraduate divisions, which together offer some 4,000 courses in more than 150 fields of study.

Undergraduate admission is highly selective. In the 2001 freshman class, students in the middle 50% had ACT scores between 25 and 30 and ranked between the 83rd and 96th percentiles of their high school graduating classes.

The University enrolls over 9,000 graduate and professional students in more than 100 disciplines. It is among the top five universities in number of earned doctorates awarded annually in the United States.

Also integral to the University's mission is a commitment to public engagement. Each year about 65,000 Illinois residents participate in scores of conferences, institutes, courses, and workshops presented statewide. Research and class projects take students and professors off campus to share expertise and technical support with Illinois farmers, manufacturing firms, and businesses. In a typical year, student volunteers log more than 60,000 volunteer hours.

The Arts

A major center for the arts, the campus attracts dozens of nationally and internationally renowned artists each year to its widely acclaimed Krannert Center for the Performing Arts. The University also supports two major museums: the Krannert Art Museum and Kinkead Pavilion; and the Spurlock Museum, a museum of world history and culture. 

Other major facilities include the multipurpose Assembly Hall (16,500 seats); Memorial Stadium (70,000 seats), site of Big Ten Conference football games; and the Intramural-Physical Education Building, one of the largest recreational facilities of its kind on a university campus.

Inclusive Illinois, one campus, many voices

Inclusive Illinois is the University’s commitment to cultivating a community at Illinois where everyone is welcomed, celebrated, and respected. Illinois is about how we value difference to make a difference.

As evidence of the University’s commitment to enhance the working, living, and learning environment for faculty, staff, and students, the University will encourage a standard of conduct and behavior that is consistent with the values of inclusivity. In an environment of inclusivity, there is no place for acts of hatred, intolerance, insensitivity, bigotry, threats of violence, harassment or discrimination.

Inclusive Illinois, one campus, many voices

Inclusive Illinois is the University’s commitment to cultivating a community at Illinois where everyone is welcomed, celebrated, and respected. Through education, engagement, and excellence, each voice creates the Inclusive Illinois Experience.

How can we appreciate difference to make a difference?

Illinois is the place where we embrace difference. We embrace it because we value it. We value it because we know that we have so much to learn from each other in our living, learning, and working environment.

Illinois is the place where we recognize the power of possibility and where great potential is realized. Inclusive Illinois is the vision of that place: a vision made real by leadership and commitment.

Illinois is the place where consensus is forged by discourse and where everyone’s contributions are recognized: significant contributions that elevate us because they are informed and enhanced by race, ethnicity, gender, sexual orientation and gender identity, age, physical ability, religion, class, and national origin. We are enriched by these perspectives, and we are united by the very discourse that brings these views together.

It is a process. It is transformative. And we celebrate the remarkable changes we set in motion here … taking an important step … crossing boundaries … starting with our own.

It all starts with each of us: with our willingness to embark on the journey in the search for answers, and with our openness and acceptance of the answers we find. Illinois is the place where it all comes together.

Learn more about how Inclusive Illinois promotes diversity here.

Commitment to Equal Opportunity

The commitment of the University to the most fundamental principles of academic freedom, equality of opportunity, and human dignity requires that decisions involving students and employees be based on individual merit and be free from invidious discrimination in all its forms, whether or not specifically prohibited by law. Among the forms of invidious discrimination prohibited by the University policy but not law is discrimination, including harassment, on the basis of sexual orientation. Complaints of invidious discrimination in violation of University policy are to be resolved within existing University procedures. The policy of the University of Illinois is to comply with all federal and state nondiscrimination, equal opportunity, and affirmative action laws, orders, and regulations. The University will not engage in discrimination or harassment against any person because of race, color, religion, sex, national origin, ancestry, age, marital status, disability, unfavorable discharge from the military, or status as a disabled veteran or a veteran of the Vietnam era. This nondiscrimination policy applies to admissions, employment, and access to and treatment in University programs and activities

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