Residential Service Officer

Boulder, CO
May 05, 2021
Employment Type
Full Time
Institution Type
Four-Year Institution
Requisition Number:


Boulder, CO Employment Type:

Classified StaffSchedule:

Full-TimePosting Close Date:

17-May-2021Date Posted:

04-May-2021 Close All Job SummaryThe CU Boulder Police Department (CUPD) encourages applications for a Residential Service Officer. The Residential Services Operations unit (RSO Unit) serves to partner with the CU Boulder Residence Life and Student Affairs Community to ensure public safety by providing security patrols for the detection and enforcement of policy and criminal violations. This role acts as a visible point of contact and coordinates with the CU Residential and Student Affairs areas of campus including Hall Directors and Resident Advisors.
Learn more about our community partnerships: CUPD and CU's Pride Center and CU Students and CUPD as well as our Recruitment Plan.
The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities. Who We AreThe members of CUPD are dedicated to providing the highest quality police services in order to improve community safety, protect life and property, and reduce crime and the fear of crime. To do this, we pledge to develop a partnership with the community, to lead a community dedication to resolve problems, and to improve the safety and quality of life for all CU affiliates. The CUPD is a full-service police agency with 46 sworn and 36 non-sworn employees providing community-based public safety services to a diverse community of 36,000 affiliates 24 hours a day, seven days a week, all year long. Every year the department responds to approximately 20,000 calls for service and ensures the safety and security for all of their PAC-12 Conference athletic events with attendance at football games exceeding 50,000 fans. Patrolling the campus by foot, bicycle, motorcycle, and vehicle, the CU Boulder police work diligently with the University community and surrounding agencies to ensure a timely and coordinated law enforcement response. What Your Key Responsibilities Will BeCommunity Patrol
  • Patrol within all Residential Facilities by foot patrol and detect potential criminal activity and policy violations, investigate, and take appropriate action including enforcing policy violations.
  • Identify problems, hazards, and threats and then identifies appropriate solutions.
Report Writing and Documentation
  • Communicate and record interactions by writing detailed reports, including accurately documenting facts, details, and information presented in a wide variety of ways. Ensure reports are written in a professional manner that will be meaningful in both civil and criminal proceedings. Provide professional testimony at proceedings.
  • Maintain operational readiness while deployed on patrol, special events, or emergency situations. Maintains proficiency in public safety skills (i.e. First Responder, CPR/1st Aid, Tourniquet, AED, Incident Command Systems, and Special Event Security screening processes).
What You Should Know
  • This position requires varying shift work including, daytime, evening, and nighttime periods between the hours of 7:00 pm to 7:00 am (shift duration will vary), working holidays, and other required dates/times to support a Police Department operating 24 hours per day, 7 days per week, 365 days per year.
  • This position also requires Special Event Assignments and Emergency Assignments in support of the Police Department, sometimes with little notice.
What We Can Offer
  • The annual salary for this position is $52,000. This position may be eligible for up to a 10% shift differential for shift hours worked.
BenefitsThe University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.Be StatementsBe Courageous. Be Engaged. Be Boulder.What We Require
  • Must be 21 years of age and possess a valid Colorado Driver’s License in good standing.
  • Three years of experience in an occupational field related to the work assigned to the position. Education may substitute for the required experience on a year-for-year basis.
  • Positions are subject to a background investigation, including criminal, financial, motor vehicle records background checks; polygraph; an Excluded Parties List System check; reference check; and a drug screen. Physical and psychological evaluations are also required. Per department policy, applicants who have used marijuana within two years of application will be disqualified.
What You Will Need
  • Maturity and a team-based approach while working with a diverse and highly active academic residential community.
  • Excellent communication and interpersonal skills, especially during stressful situations.
  • Ability to write quality and detailed reports.
  • Ability to efficiently and optimally work alone and work in all weather and facility conditions.
  • Proficiency with Microsoft Word, Excel, Powerpoint, Outlook email, SharePoint, Office 365.
  • Ability to remain standing for extended periods of time, walk long distances, and climb numerous flights of stairs per shift.
What We Would Like You To Have
  • Experience in loss prevention, criminal justice, military, law enforcement, corrections, or other sensitive security services.
  • An Associate's Degree or higher.
Special InstructionsTo apply, please submit the following materials:
  1. A current resume that includes date ranges and whether the position was full-time or part-time.
  2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.
  3. DD-214 for veteran applicants.
  • Qualified veterans are eligible for veteran’s preference points within the State classified system. If you are a veteran and would like to have your DD214 evaluated to determine your eligibility for preference points, please attach a copy of your DD214 to this posting. If you do not wish to upload a DD214, please email a copy to [email protected] or send via fax at 303-492-4693 and reference the job to which you are applying.
  • If using the educational substitution for experience: proof of degree or transcripts.
  • We may request references at a later time.
    Please apply by May 17, 2021 for consideration.
    Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.

    Select here for additional information regarding Classified Staff positions: Services

    This position is designated “essential services.” The incumbent is required to respond to requests for work during campus emergencies (snow, wind, rain, flood and any other natural or man-made event) and report to work for his / her regularly assigned shift during emergency campus closures.

    Posting Contact InformationPosting Contact Name: Boulder Campus Human Resources

    Posting Contact Email: [email protected]

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