Work Control Specialist
- Employer
- University of North Texas
- Location
- Denton
View more
- Administrative Jobs
- Institutional & Business Affairs, Business & Financial Management
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Welcome to the University of North Texas System, or UNT World as we like to call ourselves. UNT World includes the University of North Texas in Denton, the University of North Texas at Dallas and the University of North Texas Health Science Center in Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region and we are committed to transforming lives and creating economic opportunity through education. We are growing with the DFW region, enrolling a record 47,000+ students across our system and awarding nearly 12,000 degrees each year.
Posting Title:Work Control Specialist
Department:UNT-Facilities-Gen-152000
Job Location:Denton
Full Time/Part Time:Full-Time
Salary Information:$39,500.00
Department Summary:The Facilities division of Support and Services consists of two main functions; Facilities support, and campus services. We support Facilities staff and operations by managing the Facilities operating and project budget and finances, providing procurement liaison services (purchasing, contracts and invoicing), business analysis and reporting; serving as the Facilities customer service center for all University related maintenance and construction needs by being the primary line of communication between University faculty, staff, and students and the Facilities construction and maintenance departments; and overseeing the safety and training of Facilities employees by providing current training and proper protective equipment for all Facilities staff. Campus services consists of the Facilities Central Store, which stock and supply over 4,000 items to Facilities technicians and the rest of campus; and Automotive Services, which maintains and manages over 500 motorized vehicles and equipment items.
For additional information on the Facilities Support & Services department, you may visit our website at: http://facilities.unt.edu/about/support-services.
As one of the nation’s largest public universities and the most comprehensive in the Dallas-Fort Worth area, we are dedicated to providing an excellent educational experience to a diverse student body of approximately 38,000 students. UNT is a student-focused Tier One Public Research University with 12 colleges and schools offering 101 bachelors, 82 masters, and 38 doctoral degree programs, many nationally and internationally recognized. With more than 400 student organizations, NCAA Division I athletics and an array of concerts presented by our world-renowned College of Music, there’s something for everyone at UNT. UNT has been named by Forbes as one of America’s 100 Best College Buys® for 21 consecutive years, the state’s most affordable research university, according to the Texas Higher Education Coordinating Board, and The Princeton Review named us a “Best in the West” university. Livability.com named Denton the 9th Best College Town in the nation.
The Facilities organization at UNT is a service provider comprised of the following divisions FPDC; Facilities Maintenance (FM) and Facilities Support & Services (FSS). We are responsible for the planning, renovation, maintenance and repair of university buildings and facilities, as well as other services playing an essential role to the mission of the University of North Texas. Facilities has over 325 employees who lead the way in caring for and operating over 170 facilities and 904 acres of landscape. Our goal is to provide world-class support for the University by ensuring safe, reliable, efficient facility and utility services delivered with outstanding customer services and effective stewardship of resources and the environment. For additional information on Facilities, you may visit our website at: https://facilities.unt.edu/about/maintenance.
Position Overview:This position is responsible for functioning as a contact between Facilities and its customers, and for assisting other employees in managing work orders for the campus. This position operates the computerized Maintenance Management System (CMMS ) ona daily basis to receive and process service requests from UNT customers, and to manage the input process and scheduling of all preventative maintenance in the CMMS system.
Representative Tasks:
• Maintains
CMMS
, receives and processes service requests with detail; assigns workcenter and issues account number, routes work orders.
• Responds to calls for emergency services; dispatches appropriate craft by radio orcontacts correct agency for response.
• Collects labor charges and billing receipts upon completion of projects, closescompleted work orders.
• Exhibits thorough knowledge of departmental policies and procedures and
answers routine questions by office staff or clients.
High school diploma/GED equivalent and four years of experience in related
maintenance/repair field including supervisory experience. Substitution of education for experience allowed.
Experience with CMMS system(s), particularly TMA Systems’ Enterprise Desktop product. • Basic to intermediate understanding of relational database concepts and the relationship between databases and applications, or the ability to rapidly assimilate. • Experience using Microsoft Access, Excel and Word software. • Experience developing reports in tools such as MS Access, Crystal Reports, Microsoft Reports, etc.
Preferred Qualifications:-Experience in a call center environment
-Strong focus on customer service
Possession of a valid Texas driver’s license or ability to obtain within 30 days of employment; ability to drive a vehicle and maintain coverage under University liability insurance policy, if required to drive University vehicles.
Work Schedule:Monday – Friday
8:00am – 5:00pm
During the training period, times may vary.
Yes
Security Sensitive:This is a security sensitive position.
EEO Statement:The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.
Classification Title:Work Control Specialist
Physical Requirements:Driving, Lifting up to 25 pounds, Reaching, Sitting, Standing, Walking, Writing, Grasp, Talk or Hear, Ability to communicate
Posting Number:S1943P
Special Instructions to Applicants:Applicants must submit a resume, a cover letter and a list of three professional references with their online application.
Quicklink for Posting:Organization
Working at University of North Texas
Since 1890, the University of North Texas has been a catalyst for transformation for its students and the North Texas region. As the nation’s 26th largest public university, UNT is dedicated to providing an excellent educational experience to its 36,000 students while fueling the intellectual, economic and cultural progress of one of the largest, most dynamic regions in the United States.
A student-focused public research university, UNT graduates more than 8,500 students each year from its 12 colleges and schools and offers 97 bachelor’s, 82 master’s and 35 doctoral degree programs, many nationally and internationally recognized. As UNT’s strengths in science, engineering and technology grow, the university continues to nurture its core areas of distinction in music, education, social sciences, business, the arts and humanities. Leading Texas public universities in the number of Goldwater Scholars and designated a “Best in the West” university by The Princeton Review, UNT is known for its academic excellence.
By providing access, welcoming diversity and strengthening collaborations with our many educational, business and community partners, as well as building new partnerships across the globe, UNT's faculty and staff work each day to prepare students for the challenges they will meet in our changing world.
Fostering global understanding and promoting cultural appreciation are central to preparing tomorrow's successful global leaders. Our strategic international partnerships seek to improve quality of life, facilitate the exchange of ideas and culture, and allow for important research addressing global issues. UNT's campus benefits from a rich diversity of about 2,500 international students representing 140 countries.
UNT faculty produce groundbreaking research in a wide range of disciplines spanning the sciences, mathematics, engineering and technology while also making nationally recognized contributions in the arts and humanities. The College of Music is one of the nation’s best music colleges with an internationally respected jazz program. UNT has the oldest program in emergency administration and planning and a unique program in applied philosophy and environmental ethics.
UNT also is home to many national centers and institutes, including the Net-Centric Software and Systems Center — a National Science Foundation Industry/University Cooperative Research Center; the Center for Electronic Materials Processing and Integration; the Institute of Applied Science; the Center for Advanced Scientific Computing and Modeling; and the Center for the Study of Interdisciplinarity.
UNT has developed many state-of-the-art research facilities, such as the federally funded Center for Advanced Research and Technology, one of the nation’s most extensive facilities for powerful materials characterization and analysis; a high-performance computational facility; and a clean room/nanofabrication research facility (under construction). UNT’s research extends outside the academy as well, with field stations as close as a neighboring lake and as far away as southern Chile.
In addition, UNT is developing Discovery Park, a research park with technology incubator facilities on a 300-acre property near the main campus. The university also has developed a Design Research Center in the heart of the Dallas design district.
As the largest and most comprehensive university in the North Texas region, UNT is growing as a national leader in education, research and scholarship, student support and community engagement — the pillars of a great public research university. UNT’s ultimate mission is to give a green light to greatness by helping its students, region, state and nation excel.
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