The Area Coordinator (AC) is a twelve-month, live-in, full-time position with the Department of Residential Life & Housing. The (AC) oversees a dynamic living-learning residential area for first year, transfer, second year, family housing, and/or continuing students. The AC assists in the administration and management of the overall Residential Life & Housing program through serving approximately 2000 students. The AC provides oversight of a specific residential area of housing ranging anywhere from 400 to 650 students, serving one or more residential buildings and provides leadership for department initiatives.
The AC selects, trains, and directly supervises the student leaders (Resident Assistants & Lead Resident Assistants) and works with other staff in their residential area and throughout the department. This position supports the residential curriculum, residential summer housing program, conferences/camps, facility management, advises hall government, and supports the new student orientation and week of welcome program, as well as other department and university initiatives.
1. Supervise student leaders on all aspects of the residential experience, policies and processes. Develops student leaders’ ability to be successful in all aspects of their position through development and supervision.
2. Develops residential community by overseeing area implementation and evaluation of Residential Curriculum and related student engagement activities and initiatives, including the overall management and assessment of programmatic objectives in assigned community.
3. Serves as chair or member for Residential Life & Housing committees and/or support special projects, (e.g., Student Leader Selection, Student Leader Training, advising RHA, advising NRHH, large scale programming, etc.) that may also assist with the development of other student leadership experiences, including, but not limited to hall government.
4. Train and support Resident Assistants to initially assess, offer resources and appropriately refer student in areas such as academic achievement, career success, health, personal and cultural competence. Serve as the initial contact for students as needed.
5. Serves as a member of the primary on-call team providing daily, evening, weekend, and campus closure on-call coverage that includes in-person community and campus-wide crisis intervention and emergency response management responsibilities.
6. Manage crisis and personal student situations as they occur and serves as essential personnel in emergency and crisis situations such as natural disasters, power failures, and other threats to residents’ safety. Complies with federal and state requirements for reporting, including serving as a Campus Security Authority (CSA) for all Clery Act reportable crimes, Mandated Reporter under CANRA, and required reporter under the policy prohibiting sexual misconduct, discrimination and retaliation.
7. Lead and coordinate move-in and move-out procedures at the beginning and end of each term; ensures all room changes are completed throughout the terms.
8. Manage the room condition process including inventorying and reviewing the condition of all resident rooms/apartments. Determine charges and request the necessary repairs. Process and follow up with maintenance services requests.
9. Be adept at using technology. Utilize Mercury, residential life & housing data management system, for roster verification and space management. Utilize transact for card access and Roompact to track residential curriculum strategies and mass communication. Utilize Maxient for incident reporting, adjudicating conduct cases and students of concern.
10. Work collaboratively with the Residential Learning Communities (RLC) faculty and/or campus partner in developing and implementing theme related programming and community development activities. Ensure student leaders’ programming aligns with the RLC theme and learning outcomes.
11. Under the direction of the Assistant Dean of Student Conduct and Community Standards, the AC serves as a Student Conduct Hearing Officer and adjudicates cases addressing alleged violations to residential and university policies for incidents occurring in residential communities; provide outreach and support directly to students involved in higher level conduct cases and/or those that violate multiple policies.
12. Administers program budget for assigned residential community. Serves as the primary purchaser for community’s programming needs (responsible for managing purchases using a university procurement card and adhering to all university procurement policies).
13. Essential duties may include conducting errands such as purchasing supplies for student leader programs or chaperoning students to student conferences.
14. Serves as part of the Residential Life and Housing team to devise, implement, and evaluate departmental goals, policies, organization and programs.
15. Represents the department on University committees and on special projects as needed.
16. Advances the philosophy of multiculturalism and actively promotes diversity, equity, & inclusion within all components of housing & dining.
17. Be sensitive and compliant with the housing needs/requirements/laws pertaining to students with disabilities.
18. Performs other job-related duties as assigned.
• Bachelor’s degree.
• Two (2) academic years’ of full-time, professional level experience in higher education or associated profession.
• Experience in supervision of staff or student employees.
• Master’s degree in Student Personnel, Higher Education or related field.
• Three (3) academic years’ of full-time, professional level experience in Residential Life.
Skills/Knowledge and Expertise:
• Strong written and verbal communication skills.
• Independent judgement and critical thinking skills.
• Administrative, planning, and programming skills.
• Computer literacy (word processing, spread sheets, data base management; Roompact/Banner/RMS Mercury/Maxient experience desirable).
• Demonstrate an understanding and sensitivity to the needs of under-represented groups and initiatives that support and enhance inclusivity. Be mindful and sensitive to the housing needs/requirements/laws pertaining to students with disabilities.
• Demonstrated skill in staff selection, training, development, and supervision.
• Ability to oversee and administer area budget.
• Familiarity of student conduct practices, restorative practices, and student conduct review.
• Ability to set goals and priorities, make reasoned and balanced decisions in moderately complex situations, and meet internal and University deadlines.
• General knowledge of interviewing, crisis intervention, and counseling techniques.
• Positive attitude and proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion.
The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties require constant sitting and repetitive motion while using computer keyboard and phone. Frequent walking, standing, and simple grasping. Occasional climbing stairs, walking across campus, stooping, and reaching. Constant communication using both spoken and written means. May be required to lift/carry up to 25 lbs.
Work Environment/Work Week/Travel:
Work is performed in a standard office environment with frequent use of phone, computer and other communication devices, occasionally out-of-doors with exposure to warmer or cooler temperatures. Working hours will include some evening, weekend, and holiday requirements. Staff will participate in a 24-hour professional staff on-call duty rotation. To fulfill the responsibilities associated with this position, the Area Coordinator is required to live-on campus.
Valid driver’s license required. Incumbent must also be able to meet the University’s fleet rules and be eligible to drive for University business. The University and its insurance carrier reserves the right to exclude applicants based on their driving record.
Hiring Range: Commensurate with experience, exempt
Background Check Statement:
All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.
To apply, visit https://pacific.peopleadmin.com/postings/19007
University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.
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