Supervisor, Career Services

Job description

Supervisor, Career Services

Ohlone College

Ideal Candidate Statement: IDEAL CANDIDATE STATEMENT:
The ideal candidate is an innovative leader with a background in supporting the career goals of students, adults, and/or youth. The candidate is knowledgeable about local, regional, and national employment and hiring trends with a proven track record of program management, staff oversight/leadership, and has worked in higher education, workforce development and/or recruiting. The ideal candidate has experience developing internal relationships with faculty/staff, and administrators and has successfully engaged external community partners and employers. The ideal candidate encourages the development and deployment of new and creative ideas and models to push the limits of career development practices and success.
• Ohlone prides itself as a Learning College with the motto of “A World of Cultures United in Learning” and we are looking for staff who embrace diversity in serving students of varied backgrounds and learning styles, highly ethical, trustworthy, credible, loyal and is respectful of diverse views and opinions;
• The college has a firm commitment to environmental sustainability and looks to all employees to support this important goal.
• Must have evidence of responsiveness to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, as these factors relate to the need for equity-minded practices

Job Description Summary: The Ohlone College Tri-cities Career Center (Career Center) is an innovative organization that provides career services to students and community members. The Career Center integrates college/university career development models with services and resources provided by the Workforce Innovation and Opportunity Act (WIOA). The Career Center serves high school students/youth, adult education students, community college students, university students, alumni, community job seekers, under-represented populations (first generation college students, veterans, individuals with disabilities, re-entry, low-income, etc.) and employers.
Ohlone College serves as the host to the Alameda County Small Business Development Center (SBDC) program. The SBDC program integrates services and resources provided by the U.S. Small Business Administration (SBA), California Governor's Office of Business & Economic Development, and other state and local programming to serve small businesses and aspiring entrepreneurs. The integration between education, workforce, and economic development makes Ohlone College an exciting, innovative, and cutting-edge institution of higher education.
The supervisor is a member of the leadership team for the Career Center and is responsible for providing direction, leadership, and technical support to successfully operate career development programs. The supervisor develops, deploys and oversees services and resources for all student and community stakeholders. This position serves as a lead of career and workforce development programs, robust, grant funded projects that must meet annual contractual performance requirements. Under the direction of the director, the supervisor of career services oversees, plans, and coordinates the activities of career development at the institution and throughout the region and oversees the Career Development team and activities. The team may include professional staff, student workers/interns, temporary employees, independent contractors, and volunteers. The incumbent will assist in the development of organizational policies and procedures, goals and objectives, and strategic planning. The program supervisor coordinates internal and external contracting functions, oversees program operations, and coordinates budget planning. This role also serves as a liaison to academic divisions and career interest areas (career clusters) and maintains a caseload for programs that require case management support.

Essential Duties: ESSENTIAL DUTIES:
• Deploys cross-sectional collaboration efforts between Ohlone College’s academic and non-academic departments/divisions, the Career Center, the community and other stakeholders to serve students/alumni and community job seekers.
• Works with the Career Center director and the management team to create program strategies to ensure department, division, and institutional alignment.
• Creates new models and approaches to engage stakeholders remotely through online tools and devices to increase programmatic access while responding to business needs.
• Oversees, supervises, plans, develops, implements, manages, and evaluates the delivery of career services.
• Supervises, trains, and evaluates assigned staff and independent contractors.
• Utilizes Career Services Management (CSM) systems (Handshake and CalJOBS) to engage student/alumni and community job seekers.
• Conducts outreach in-person and online utilizing current marketing tools that include social media, mass media, and mobile communications to identify and attract students/alumni and community members.
• Cultivates new programming and strategies to support program expansion.
• Negotiates cooperative and participation agreements with public entities and private contractors.
• Provides in-depth career advising, training support, case management, and employment services.
• Analyzes and evaluates student/job seeker service needs and makes appropriate programmatic, systems/process revision recommendations.
• Represents the college in an official capacity regarding program activities and coordinates communication with external stakeholders that may include workforce development boards, economic development agencies, community partners, and funders.
• Develops, implements, and evaluates a marketing plan for career services including strategies for program promotion to attract students, alumni, and the Alameda County community.
• Ensures compliance with program activity timelines, evaluation criteria, and reporting requirements in adherence to funders and institutional plans and mandates.
• Coordinates the financial administration and operations of career development related programming including developing, implementing, and reporting to ensure the maintenance of grant/contract funding.
• Delivers presentations that may include topics related to career development, department strategy, annual reporting and more to stakeholders that may include students/alumni, community job seekers, board of trustees, funders, community organizations, employers, government entities, and others.
• Coordinates career and workforce development resources and programming via institutional partners, local, state and federal entities, and community partners.
• Interprets and maintains compliance with pertinent Federal, state and local laws, and contractual regulations.
• Coordinates program activities, training opportunities, seminars, and conferences with key stakeholders.
• Leads staff/team meetings and initiatives pertaining to career and workforce development.
• Integrates WIOA, Ohlone College, and Career Center missions and objectives.
• Collaborate with academic divisions to offer stackable credentials and certificates appropriate for community job seekers to support enrollment, retention and success.
• Coordinate across departments and divisions, including community education and corporate education programs to deploy customized training programs for community job seekers and employer workforces.
• Performs other duties as required or assigned

Knowledge, Skills, and Abilities: KNOWLEDGE OF:
• Career development theory
• Basic principles, practices and techniques of administration and organizational management
• Effective supervision and training practices of students, employees, contractors, and volunteers
• The needs of students and community job seekers, preferably throughout Alameda County and the Great Bay Area region
• Program budgetary principles and practices;
• Event planning (e.g. virtual events, seminars, workshops, conferences, etc.);
• Various word processing, as well as data management and case management software systems and practices
• Customer service/customer satisfaction principles and procedures
• Local, state, federal and contract compliance and program monitoring
• State and federal grant reporting
• Workshop and webinar instruction
• Grant writing experience preferred
• Communicate effectively verbally and in writing.
• Provide accurate career advising with measurable results.
• Effectively train, supervise, and evaluate staff and consultants.
• Exhibit leadership in management and planning.
• Motivate and ensure team meets all contractual obligations
• Promote a culture that embraces diversity, equity and inclusion.
• Effectively plan, organize, and evaluate programs.
• Support the development and management of various budgets.
• Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of clients and the community.
• Utilize various software such as word processing, spreadsheet, and database programs.
• Work independently and meet objectives and timelines.
• Perform effectively under the pressure of deadlines and other administrative demands.

Education and Experience: MINIMUM QUALIFICATIONS:
•Bachelor’s degree from an accredited four-year college or university with major coursework in counseling, public administration/policy, business, social work, or related field and three years of increasingly responsible experience. Master’s degree preferred.
• Must have evidence of responsiveness to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, as these factors relate to the need for equity-minded practices.

Preferred Qualifications: DESIRABLE SKILLS:
• Master’s degree.
• Financial accounting and/or budgeting experience.
• Recruiting, talent acquisition, and counseling background.
• Case management experience.
• Familiarity with social media and other virtual tools and platforms used for marketing.
• Experience working in higher education, career services and/or business/employer engagement environment.
• Prior experience with workforce and/or WIOA programs.
• Possession of and ability to maintain a valid California Driver’s license and a safe driving record during the course of employment
• Assignment may include travel, evenings, and/or weekends as needed

Salary Range:
$77,990 - $99,540 Annually

Posting Number:

Close Date:

Foreign Transcripts:
Transcripts issued outside the United States require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the filing deadline.

Benefits Statement:
Ohlone offers a competitive benefits package. Employee pays for health benefits from salary. Below is a list of some of our offerings:

1. Medical, dental, vision, life insurance, EAP and LTD
2. Membership in Public Employees’ Retirement System Candidates hired on or after January 1, 2013 are subject to restrictions imposed by PEPRA)
3. Contribution to O.A.S.D.I. (Social Security)
4. Paid vacation
5. Paid sick leave
6. Paid holidays and district-paid floating personal days
7. Longevity pay step increase based on your years of service
8. IRS Section 125 Flexible Medical Spending Plan
9. 457(b) Deferred Compensation Plan (employee contributes)
10. 403(b) Tax Shelter Annuity Plan (employee contributes)

*Benefits will be prorated for positions less than 100%

Immigration Reform & Control Act of 1986:
Applicants selected for positions will be required to provide identification and employment eligibility as outlined in the federal “Immigration Reform & Control Act of 1986.”

District Statement:
A multi-campus single community college district, Ohlone College is located in the southern portion of the San Francisco Bay in California; serving 12,000 students per year. The District has a main campus in the City of Fremont and a newly constructed campus in the City of Newark. Ohlone College is an ethnically diverse institution that promotes innovation and continuous improvement in departments and divisions. The College is named for the native population living in the area when Mission San Jose was founded. The Fremont campus is located just south of the historical Mission. The Newark Campus is located near Interstate 880 and emphasizes programs in health, environment, and technology.

EEO Statement Summary:
The District is strongly committed to the principles of equal opportunity and to hiring qualified staff who reflect the diversity of our community. The District encourages a diverse pool of applicants and does not discriminate on the basis of sex, race, religious creed, color, national origin, ancestry, age (40 or over), medical condition, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, disability, military and veteran status, pregnancy/childbirth/breastfeeding or related medical condition or any other protected basis in any of its policies, practices, or procedures. The college encourages applications from all qualified applicants.

If you have a disability and are in need of special services, equipment, or facilities in order to apply or interview for this opening, please call the Human Resources office at: (510) 659-6088.

Conditions of Employment: Offers of employment are contingent upon Governing Board approval. Employment with Ohlone Community College is not complete or official until applicants meet all pre-employment requirements. All new employees are required to submit official transcripts and proof of freedom from tuberculosis. In addition you will be required to provide identification and employment eligibility as outlined in the federal “Immigration Reform & Control Act of 1986.” Pre-employment tests and/or medical examinations may be required. Ohlone Community College does not sponsor H1B visas. Employees must sign the Oath or Affirmation of Allegiance and submit fingerprints for CA Department of Justice clearance.

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Job No:
Posted: 5/4/2021
Application Due: 5/4/2033
Work Type: Full Time