Admissions Counselor II
Job location: Commerce TAMUC
Employment Type: Full-time
Posted data: 2021-05-03
Job TitleAdmissions Counselor IIAgencyTexas A&M University - CommerceDepartmentUndergraduate Admissions - RecruitmentProposed Minimum SalaryCommensurateJob LocationCommerce, TexasJob TypeStaffJob Description
INSTRUCTIONS TO APPLICANT:
During the application process you have one opportunity to upload documents as a combined PDF. The page “My Experience” has an area provided under Resume/CV to drop or upload the file.
This one combined PDF must include:
- Cover Letter
- Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered).
- Transcripts – If required for the position (Unofficial will be accepted with application. Official transcripts are required at time of verbal offer).
If transcripts are from an international institution, it is the responsibility of the prospective faculty member to have the transcripts translated and evaluated by an approved credential evaluator.
All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered. Incomplete or improperly submitted applications may be excluded from consideration.
The Admissions Counselor II, under general supervision, identifies, recruits, and contributes to increasing the population of admitted, enrolled, and underrepresented undergraduate students to Texas A&M University-Commerce in accordance with the prescribed admission policies outlined in the Undergraduate Catalog. Serves as a mentor to less experienced advisors, coordinates travel schedules and assignments, and develops recruiting plans. Manages outreach and recruitment activities and relations within assigned recruitment territory.
DUTIES & RESPONSIBILITIES:
- Consistently meeting departmental performance goals set by the Office of Admissions while participating in all aspects of the recruitment of all undergraduate prospective students and parents, and effective partnerships with external and internal stakeholders for students to apply and enroll at A&M-Commerce.
- Coordinates and conducts campus tours, site visits, and recruitment events to represent and promote A&M-Commerce brand and values. During these activities, this position should provide relevant program information (Admissions, Academics, Financial Aid/Scholarship, Residential Living, Support & Outreach Services, and more) groups and individuals at high schools, junior/community colleges and on the Texas A&M University-Commerce campus.
- Work collaboratively with school partners, agencies, and internal stakeholders to facilitate/lead strategic recruitment/admission initiatives (such as, recruitment programs, recruitment visits, and special campus events) to enhance relations, university brand and recruitment opportunities with prospective student groups. Serve as a liaison to develop partnerships between the university, local school systems and university faculty/staff to build and share knowledge to enhance outreach and recruitment efforts.
- Maintains Banner, TargetX/Salesforce, and other databases relevant to the prospective student follow up process to track all sales activity to ensure department goals are met. Including maintaining student records of specified material in accordance with standardized system to ensure compliance with records management, privacy, and office procedures. Compile internal and external statistical reports on matter related to monthly engagement goals and semester enrollment goals.
- Executes exceptional customer service through consistent follow-up (phone calls and all correspondence), rapport, advising with prospective students and their families, current and existing school partnerships to discuss recruitment/admission updates and any information pertaining to A&M-Commerce and the Undergraduate Admission program.
- Contributes to the overall success of the Division of Enrollment Management and the University by performing all other duties and responsibilities as assigned.
- Participates in educational guidance activities and colleagues and officials from high schools, community colleges and other universities.
- Keeps abreast of current information about academic programs and related student services opportunities used to guide the student and school/college partners through the enrollment process. Maintains familiarity and understanding of: Texas Uniform Core Curriculum and the Texas Common Course Numbering System in articulation and course equivalencies; Residential Living and Learning programs; new student orientation; the advising and registration process; and other student services provided by the university.
- Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses and conferences, and attending training and/or courses as required by the Director of Admissions-Recruitment.
- Ensures recruitment efforts are in accordance with the prescribed admission policies outlined in the Undergraduate Catalog.
- Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
- Education: Bachelor’s degree in applicable field or equivalent combination of education and experience.
- Experience / Knowledge / Skills: Minimum of one (1) year of related experience in advising and recruiting. Knowledge of word processing, spreadsheet, and database applications. Knowledge of admissions functions of higher education. Excellent verbal and written communication skills. Excellent customer services skills. Strong interpersonal skills with the ability to develop positive relationships with prospective students and their families.
- Ability to: Ability to multitask and work cooperatively with others. Ability to present information clearly and concisely. Ability to communicate information individually, in small groups or in formal large group settings Ability to travel to high school and community college day and night programs and other visits throughout Texas is required. Ability to work early mornings, late evenings, and/or work on weekends.
- Licensing/Professional Certifications: Valid driver’s license.
- Physical Requirements: Ability to lift moderately heavy objects.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Other Requirements: This position will require 60-75% or greater out-of-town travel that could extend to overnight(s).
PREFERRED EDUCATION / SKILLS/ EXPERIENCE:
Familiarity with the TAMU-C campus, its historical landmarks, and points of interest and location of both academic and non-academic offices.
SUPERVISION OF OTHERS:
Student workers and graduate assistants
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.