Manager of Facilities Operations

Colorado Springs, CO
May 04, 2021
Employment Type
Full Time
Institution Type
Four-Year Institution
The Manager of Facilities Operations provides leadership, development, evaluation, and expertise in facility management and maintenance of the day to day operations for the University of Colorado Colorado Springs (UCCS) Campus Recreation Department. These operations include long and short-range planning, customer service, facility access and rental, equipment purchasing and replacement planning, safety and risk management, and miscellaneous support services. Typical work day is 8 AM to 5 PM M-F with required work on occasional weekends managing events throughout the year. Serves as a primary responder regarding facility issues during early mornings, evenings, and weekends, as necessary.

Professional Field: Recreation, Sport Management, Higher Education, Public Administration, Facilities and/or Property Administration/Management or related

This position reports to the Director of Campus Recreation.  This position supervises the Coordinator of Facilities Operations and approximately 18 student employees including building managers, custodial and facility techs, and guest services.

Who We Are:

The University of Colorado Colorado Springs (UCCS) is one of four campuses in the University of Colorado system and is home to over 9,500 undergraduate and 1,900 graduate students.

Colorado Springs (pop. 450K+) is situated at the base of Pikes Peak, offers many recreational and cultural activities and was recently ranked by U.S. News & World Report as one of the top Best Places to Live in the U.S.

Job Duties:

Program Area Management:

Responsible for the overall management and supervision of the Gallogly Recreation and Wellness Center, Alpine Field, and Trails System facility operationsProvide recreation facility operations leadership and direction in creating positive leisure and informal recreation opportunities for student participation and development incorporating a focus on healthy behaviors and individual/team well-being while supporting equity, diversity, and inclusion valuesFormulate a positive structured relationship with Facility Services and Planning, Design, and Construction departments to ensure priorities are communicated and aligned between the two parties for all facility maintenance and construction
  • Serve as department liaison on University facility maintenance related initiatives
  • Develop project estimates, schedules, plans, and drafts specifications for assigned projects; provides information and quotes for requisitions, and bids for purchases, repairs, and replacementAssist the Coordinator of Aquatics and Building Trades Tech in the maintenance of aquatics facilities including safety, sanitation, filtration systems, and boiler systemsConstruct a database of all Facility Services and Planning, Design, and Construction projects completed throughout facilities, manage inventory control, and establish archiving system of all building maintenanceProvide oversight of building access including Fusion software, security door controls, and security camera systems
  • Manage guest locker and towel rental programs
  • Assist the Coordinator of Facility Operations in maintaining department facility schedules and coordinating access as well as updating facility reservation procedures as necessaryAdministrative Duties:

    Enforce and maintain University and department policies and procedures as they pertain to usage of facilities including the management of conflict resolution and conduct issuesServe as the department liaison to Public Safety and the Dean of Students Office regarding facility patron issuesParticipate in the development of departmental objectives and long-range planning by performing research and assessment, providing recommendations, and implementing plans as appropriate
  • Monitor, compile, and prepare annual and periodic reports on department facility operations
  • Utilize assessment data and reports to develop rules, regulations, and strategic goals for department facility operationsDevelop and implement assessments to measure customer satisfaction, participation statistics, and learning outcomesManage an energy management program; establish objectives, oversee the program, and provide periodic reports
  • Participate in the development of ideas and suggestions for program, facility, and service improvements
  • Position is required to attend Campus Recreation classes and/or programs and use various facilities and equipment periodically to ensure that they are meeting or exceeding department and industry standards and risk management guidelinesAttend professional development conferences, workshops, seminars, and advocates for professional development throughout the department to stay abreast of current trends and industry standardsPersonnel Management and Student Development:

  • Recruit, hire, supervise, and manage student employees under supervision responsibility structure
  • Organize and present facility operations training content during professional staff and student employee development conferences/trainingsComplete annual evaluations, training, and appropriate coaching sessions throughout evaluation period for employees supervised to enhance student development
  • Prepare, review, and submit hiring documents and manage proper payroll records and procedures
  • Assist in creating facility operations-based opportunities for intern and practicum experience students
  • Fiscal and Resource Management:

  • Assist directors in managing a payroll and operations/supply budget exceeding $325,000
  • Monitor appropriate cash handling processes and systems including cash drawer audits
  • Establish budget priorities and provides fiscal recommendations to the Director of Campus Recreation for maintaining and updating department facilitiesCoordinate with Facility Services department in the oversight of building trades, custodial, and outdoor services, including building repairs, installations, building improvements, and the repair and/or replacement of furniture and fixtures of all Campus Recreation facilities
  • Initiate facility maintenance work orders; monitor and tracks work and billing of all work orders
  • Coordinate with department staff, Facility Services, Environmental Health & Safety, Emergency Management, and other relevant departments to ensure the timely implementation of all facility operations and capital reserves projects and purchases
  • Control physical key inventory and assigns access to department employees
  • Reconcile expenditures and ensure prudent stewardship of resources
  • Manage department radio inventory control procedures
  • Ensure that business functions employ best management practices and are consistent with university standards
  • Collaborate with leadership staff and business office to regularly assess appropriate fee structures
  • Coordinate contracted facility operations services and supplies
  • Facility and Risk Management:

    Serve as the primary safety and risk manager for department facility operations and supports the Coordinator of Aquatics in program risk management and leadership of the department Risk Management committee, monitoring and documenting facility operations incident and accident reportsProvide leadership in the development, training, updates, and evaluation of the department Emergency Action Plan (EAP) as it relates to facility operationsAdminister a facility safety audit program designated as a consistent review and notification of necessary facility work orders, risk management concerns, and building service needs to addressAssist with pool operations including water and air quality, chemical feeders, filtration, documentation, and state inspectionsEnsure that recreation facilities comply with state health code standards and are prepared for inspections
  • Maintain current records of facility operations equipment as it relates to mandated safety replacements
  • Promotions and Marketing:

    Promote and market facility operations programs and membership in collaboration with the Program Coordinator of Membership and CommunicationsRecommend marketing and promotional campaigns and media forums to advertise facility operations- based programs, services, and special eventsRegularly review facility operations marketing materials and website information for accuracy and current contentOther Duties:

    Collaborate and assist with other divisional and departmental planning, policy development, implementation, evaluation, and special events as assigned
  • Serve on assigned departmental and University committees
  • Perform other duties as assigned that support the mission, vision and core values of Campus Recreation and the Division of Student AffairsJob Competentcies:

    Proficient with Microsoft Office programs and the ability to adapt to learning in-house systems of management/logistics/ and robust daily operations of recreation facilities

    Possess strong leadership, oral and written communication skills, conflict resolution skills, as well as supervisory and training skills

  • Team-oriented, self-directed individual with strong interpersonal and organizational skills

  • Detail oriented

  • Ability to multi-task and thrive in a fast-paced environment, working across an organization’s many functional areas

  • Passion for planning, implementation and evaluating recreational facilities and property management

  • Current trends in campus recreation related to student operated facilities grounded in student development theory

  • Budget planning and management

  • Demonstrated experience in facility management and informal recreation programming

  • Knowledge or experience in event management including scheduling, logistical management, and customer service

  • Knowledge or experience in pool systems management and maintenance

  • Experience with risk management, procurement of fitness equipment, and project management

  • Demonstrated integrity, ethics, and commitment to equity, diversity and inclusion principles and experience serving diverse student populations and campus constituents

  • Commitment to promoting healthy and active lifestyles

  • This position has been determined to be exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).

    What We Offer:

    Salary Range: Generally starting at $47,934 - $63,912

    The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

    The University of Colorado offers excellent benefits, including medical, dental, retirement, paid vacation and time off, and a tuition benefit. Information on university benefits programs, including eligibility, is located at Total compensation goes beyond the value on the paycheck.  Please consider reviewing the Total Compensation page at Total Compensation Calculators | University of Colorado.

    Tentative Search Timeline:

  • The potential dates for interviews with the search committee will be the week of May 24, 2021.

  • The potential dates for interviews with the supervisor and appointing authority will be the week of May 31, 2021.

  • The potential employee start date is July 1, 2021.

  • The University of Colorado Colorado Springs is committed to providing a safe and productive learning, living and working community. To assist in achieving this goal, we conduct background investigations for all prospective applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history check. 

    UCCS is an equal opportunity and affirmative action employer. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, the University of Colorado does not discriminate on the basis of race, color, creed, religion, national origin, gender, disability, age, veteran status, sexual orientation, gender identity or expression, genetic information, political affiliation or political philosophy in its programs or activities, including employment, admissions, and educational programs. Alternative formats of this ad can be provided upon request for individuals with disabilities by contacting the Office of Human Resources at (719) 255-3372.

    To perform this job successfully, an individual must be able to perform each of the established essential functions and meet the physical and environment demands described satisfactorily. The requirements listed are representative of the knowledge, skill, ability, physical and environmental conditions required of the employee on the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, physical and environmental demands.

    Applicants with disabilities: If you have a mental or physical impairment, which limits one of your major life activities (e.g. walking, hearing, seeing, speaking, breathing, or learning) and require special accommodations for testing or interviewing, it is your responsibility to notify the office scheduling the interview or test at least 3 working days before the interview or test date.  If you need special accommodations at the work site, you must notify the appointing authority or Human Resources.

    The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work.

    Minimum Qualifications:

    Bachelor's degree in a field appropriate to the area of assignment AND 3 years of demonstrated experience in recreation facility operations administration/management in a full-time professional staff capacity; OR any equivalent combination of seven (7) years of education and/or experience from which comparable knowledge, skills and abilities have been achieved.

      Each full year as a full-time student enrolled in an applicable university/college/trade/ vocational program equates to one year of full-time experience.

    One year of full-time professional staff experience in facility management of high traffic environments (150,000+ annual visitations)

  • Current CPR/AED/First Aid certification or ability to obtain certification within 3 months of start date

  • Preferred Qualifications:

    5+ years of full-time professional staff facilities operations experience in Campus Recreation

  • Aquatic Facility Operator (AFO) and/or Certified Pool Operator (CPO)

  • Certified Facility Manager Certification

  • Facilities Management Certificate

  • Current American Red Cross Training Instructor for First Aid, CPR/AED for the Professional Rescuer

  • Demonstrated professional involvement with organizations such as NIRSA, NRPA, NASPA, ACPA or related field

     Physical Requirements:

    While performing the duties of this job, the employee is frequently required to sit. Employee is occasionally required to move. Tasks may involve using a computer screen continuously for long periods of time. The employee must occasionally lift and/or move up to 10 pounds.

    Job Category: Facilities/Labor,Trades & Crafts
    Primary Location: Colorado Springs
    Schedule: Full-time
    Posting Date: May 3, 2021
    Unposting Date: Ongoing