Food Operations Manager

Job description

Posting Number:


Working Title:

Food Operations Manager


Auxiliary Snelling

About the University of Georgia:

The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities is the state’s oldest, most comprehensive, and most diversified institution of higher education ( UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 39,000 students including over 30,000 undergraduates and over 9,000 graduate and professional students. Academic programs reside in 17 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

College/Unit/Department website:

Posting Type:


Retirement Plan:


Employment Type:


Benefits Eligibility:

Benefits Eligible

Full/Part time:

Full Time

Additional Schedule Information:

This position offers a 40 hour work week.
Hours and schedule may vary and include evenings and weekends.

Advertised Salary:

$ 47,476 /yr - $ 55,000 /yr ; Commensurate with Experience

Posting Date:


Open until filled:


Proposed Starting Date:


Location of Vacancy:

Athens Area

EEO Policy Statement:

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([email protected]).

Classification Title:

Service/Maintenance Manager



Job Family:

Food Services



Minimum Qualifications:

Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Preferred Qualifications:

Prefer both commercial retail as well as institutional dining services experience, such as a college, university or full service hotel, private club or multi-unit restaurant.

Position Summary:

This Food Service management position is an administrative and supervisory work position. Occupant of this position directs and monitors the general operation of two residential dining facilities, one residential Quick Market location, and collaborates with culinary leadership regarding the centralized production of like items served throughout residential and select retail dining locations. This position will plan and coordinate training programs for staff. Supervises activities of dining commons managers and provides general direction of employees in the dining operations. Responsible for oversight and use of P-card. Establishes channels of communication and exchange of ideas with customers; utilizes FoodPro system; and assist with strategic and operational planning for dining commons in collaboration with senior leadership of the Auxiliary Dining Services Administrative unit. This position is a senior line position and reports directly to the Associate Director.

Knowledge, Skills, Abilities and/or Competencies:

Knowledge of PC’s and/or food production software. Read and interpret information and reports. Respond to inquiries or complaints from faculty, students, staff, and regulatory agencies. Develop ideas that will result in major improvements in existing services. Operate standard office equipment, including credit card machines, UGA card machine, cash register. Operate commercial equipment used in a kitchen. Care for and maintain equipment. Perform work using a computer; search for data or information in computer files. Generate standard reports developed by others. Input or edit information, and/or enter data into spreadsheets or programs developed by others. Ensure/safeguard data integrity. Create graphics, multimedia, and/or desktop publishing applications. Supervise regular employees and students.

Physical Demands:

Light to heavy lifting; work long hours standing. will drive.

Is driving a responsibility of this position?:


Is this a Position of Trust?:


Does this position have operation, access, or control of financial resources?:


Does this position require a P-Card? :


Is having a P-Card an essential function of this position? :


Does this position have direct interaction or care of children under the age of 18 or direct patient care?:


Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications):


Credit and P-Card policy:

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.


Directs and monitors the general operation of Snelling Dining Commons and the Niche to ensure maximum effectiveness and compliance with departmental objectives: customer satisfaction; develops and implements effective procedures for the preparation and delivery of products to the customer; evaluates service concepts for utilization of employee, equipment, and the preparation and delivery of products to the customer; evaluates service concepts for utilization of employees, equipment and facilities. Recommends modifications to operations; implements necessary changes to the operations; maintains health and safety standards.

Percentage of time:



Supervises activities of dining commons managers and provides general direction of employees in dining operations. Interviews and recommends hiring of new management team members; supervises the hiring of new staff; determines general work schedules; instructs supervisory employees as to the specific daily service requirements; evaluates managers and ensures evaluations are completed on dining commons staff; determines appropriate disciplinary action when necessary. Plan and implement training programs for dining commons.

Percentage of time:



Communicates effectively with customers; establishes channels of communication with customers.

Percentage of time:



Utilizes FoodPro system to ensure compliance with departmental objectives in food cost. Works closely with Executive Chef and culinary leadership in menu development for dining commons. Coordinates with Senior Staff positions to ensure that all departmental and university policies are met.

Percentage of time:



Assists with strategic and operational planning for dining commons; assists in implementation of strategic and operational initiatives; evaluates equipment and facility needs for dining commons operations; makes recommendations for new equipment, new concepts, special events and facility renovation.

Percentage of time:



Works closely with Dining leadership and Auxiliary Marketing unit in the marketing of the Meal Plan program to customers.

Percentage of time:





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Job No:
Posted: 5/4/2021
Application Due: 8/2/2021
Work Type: Full Time