Operations Specialist 1 - VolShop

Location
Knoxville, TN
Posted
May 04, 2021
Employment Type
Full Time
Institution Type
Four-Year Institution
Description
Operations Specialist 1 - VolShop

Regular Full-time, Market Range 02

JOB SUMMARY

Picks, packs, and ships all E-Commerce VolShop products for the Order Fulfillment department. Works with all VolShop locations to acquire product transfers. Answers customer service questions. Provides support for Accounting office, VolBooks, VolShop, VolSnacks, and VolTech. Performs other duties as assigned.

WORK PERFORMED

 

    Picks order fulfillment order.Packages and ships orders.Provides tracking information to customers.  Prioritizes all shipments and selects merchandise from available locations to fill orders.Communicates with all VolShop locations to receive the correct merchandise needed to fill orders.In the absence of the Order Fulfillment manager, handles all order inquiries, including customer returns, RMA authorizations, and website-directed customer questions. Completes scheduled package pickup with appropriate vendors.Prints end of day reports as needed for order completion.Provides support for all locations of the VolShop as needed.


Qualifications
MINIMUM REQUIREMENTS AND DESIRABLE QUALIFICATIONS

    High school diploma or GEDData entry experienceCashier experience
PREFERED REQUIREMENTS AND DESIRABLE QUALIFICATIONS

    Retail experience in a fast-paced environment
 

 



Job: Other Services Jobs
Primary Location: US-Tennessee-Knoxville
Organization: Volshop
Schedule: Full-time
Job Posting: May 3, 2021, 12:52:12 PM

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