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Program Support Supervisor 1

Job description

Employment Type: Full-time
Posted data: 2021-05-03
Req: R-1092


107P-YN - Program Support Supervisor 1

Business Title:

Program Support Supervisor 1


Employee Type:


Job Family:

Civil Service - OT Eligible

Position Details:

Summary of Duties:

The Program Support Supervisor promotes CougPrints Plus services to departments, faculty, staff, and students on the Pullman campus. Coordinates the pickup and delivery service for University Marketing and Communications and supervises the delivery drivers. Coordinates production for CUB location and communicates frequently with the production center at Cooper Publications Building. Efficiently operates and supports high, mid and low volume digital networked printers/copiers. Work schedule may vary depending upon the work load and area. May work in multiple campus locations. Serves as the main customer service representative to faculty for classroom reserve material program and to the departments for the printer/copier placement program. Manage assigned personnel in the absence of the Manager.

Required Qualifications:

High school graduation or equivalent AND three years of applicable experience in the program specialty; OR equivalent education/experience.

Additional Requirements:

  • Three years of applicable experience in a retail, network print, document production center environment which includes supervising others.

  • One year of experience marketing products/services.

Preferred Qualifications:

  • Experience with USPS and FedEx mailing and shipping requirements in a retail setting.

  • Experience reconciling sales transactions and assembling deposits in a retail environment.

  • Experience with point of sale systems.

Additional Information:

Monthly Salary: $3,216.00

FTE: 100%

Permanent/Project: Permanent

Position Term in months: 12

City, State, Zip: Pullman, WA

Area/College: University Marketing and Communications
Department Name: Design and Printing Services
Department Link: printing.wsu.edu and cougprintsplus.wsu.edu

Background Check: This position has been designated by the department to require a background check.

Posting Close Date: Applicants must submit their completed application by May 31, 2021 at 11:59 p.m.

Special Instructions to Applicants: Applicants must attach the following documents to their online application: 1) resume and 2) cover letter. Applicants are required to include contact information for professional references within the application.
Required Documents:
1) Resume
2) Cover letter

Time Type:

Full time

Position Term:

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.




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Job No:
Posted: 5/4/2021
Application Due: 8/2/2021
Work Type: Full Time