Community Director, West Georgetown Georgetown University

Job description

Community Director, West Georgetown Georgetown University

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.


Community Director, West Georgetown - Georgetown University

Georgetown University's Office of Community Engagement helps to fulfill Georgetown's commitment to the common good in the District of Columbia and the metropolitan region. The office supports the university's growth and economic development efforts, including master planning; facilitates and develops relationships with community organizations, local governments, and civic organizations; supports community-based research and scholarship; and strengthens the university's partnership with our neighbors.

The Community Director is full time professional live-in position and supports, programs for and educates students (undergraduate and graduate) living off campus and supports, responds to concerns and educates non-students living in multiple neighborhoods immediately adjacent to Georgetown University's main campus as outlined in the University's Campus Plan. Reporting to the Director of Neighborhood Life, the Community Director provides direct services to students and non-students off campus, participates in an 24/7 on-call duty rotation, and is a primary on-site responder to student-related emergencies in the neighborhoods immediately adjacent to the main campus. Additional responsibilities include, but are not limited to:


  • Interacts with students, parents, members of the Georgetown University community, and residents of the adjacent neighborhoods.
  • Advises students and inform neighbors on city laws and university regulations related to trash, noise, leases, and deposits; and mediates students' interpersonal conflicts and landlord/tenant disputes.
  • Serves as a resource person for students on matters related to living in residential neighborhoods, including city trash/recycling disposal rules, opportunity for inspection of dwelling for repair and/or safety issues, relevant District of Columbia laws, and securing a residence for academic year breaks.
  • Prepares and presents off campus orientation sessions for undergraduates students living off-campus.
  • Creates content and emails a weekly newsletter to all students (graduate and undergraduate) living off campus.
  • Follows up with “students of concern” from case management, Georgetown University Police Department, or another partner office.
  • Works collaboratively with the Georgetown Student Tenant Association (GSTA) to support students concerned about their local housing.
  • Educates and supports the Georgetown University Student Association (GUSA) through their various departments to address student concerns.

Community Building
  • Assesses the need of off campus student residents and administers programs to meet those needs.
  • Manages, plans, and implements programmatic initiatives for the students living in the neighborhood community, including initiatives that would bring together students and neighborhood residents.
  • Creates large and small scale programs that invite students to understand the adjacent neighboring communities and the greater DC area.
  • Promotes a monthly (BRiDGE) event that allows students and non-students to engage around topics affecting the community.
  • Supports large scale University and District events such as National Night Out and Georgetown University's Community Day.
  • Works collaboratively with the local Advisory Neighborhood Commission (ANC) to support student and non-student concerns related to city agencies.

  • Issues trash citations to off campus students and non-students for failure to comply with city trash/recycling disposal laws/rules and assists with following up on compliance as needed.
  • Assists with maintaining current data on local address information for off campus students.
  • Assists with the development and administration of communication with off campus students.
  • Serves as a Student Neighborhood Assistance Program (SNAP) representative 2 nights per month (10 pm - 3 am shift).
  • Participates in the respective neighborhood associations for which the Community Director is responsible.
  • Manages multiple office accounts on various social media platforms to engage students and non-students.
  • Co-manages the University housing search website with a 3rd party vendor to ensure students, faculty and staff find safe and affordable housing.
  • Participates in a 24/7 weekly duty rotation to support students of concern and respond to concerns through the University's 24/7 Helpline.
  • Attends monthly Georgetown Community Partnership (GCP) meetings in support of one of the working groups.
  • Plans, executes, and manages the Move in and Move out trash and donation process supporting students and non-students in the community.
  • Assists and supports Facilities and Planning Management with daily neighborhood trash pick- ups.
  • Accepts assignments to participate in university and departmental committee work as needed.

  • Meets regularly with supervisor.
  • Attends professional development activities within the Division of Student Affairs and/or other University professional development opportunities.
  • Builds collaborative relationships with various city agencies such as the Office of the Tenant Advocate (OTA), Department of Consumer and Regulatory Affairs (DCRA), Department of Public Works (DPW), Alcohol and Beverage Regulatory Authority (ABRA), Department of Health (DOH) and the District Department of Transportation (DDOT).

  • Bachelor's degree - preference for Master's degree in higher education or student affairs administration, counseling, or related field
  • At least 1 year in undergraduate residence life/housing or related experience
  • Demonstrated ability to exercise sound judgment
  • Excellent verbal and written communication skills
  • Ability to take initiative and to work in a supportive and collaborative way with students, colleagues, and neighbors
  • Ability to work efficiently, attend to details, and follow through with assigned projects or tasks
  • Evening and weekend duties are expected, so flexibility in the work day is encouraged, especially if there are evening responsibilities that night
  • A thorough understanding of - and commitment to - building town gown relationships, as well as the education and character development of college students

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS ( using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or [email protected].

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.


Georgetown University offers a wide variety of comprehensive and competitive benefits. Benefits packages include comprehensive health, dental and vision plans, disability and life insurance coverage, retirement savings programs, tuition assistance, voluntary insurance options (including group legal, accident, and critical illness), and much more. Whatever your need, the Office of Faculty and Staff Benefits will be standing by to support you. You can learn more about the benefits offered to eligible faculty and staff at or view the online interactive benefits guide for more information.

To apply, visit

Copyright ©2017 Inc. All rights reserved.

Posted by the FREE value-added recruitment advertising agency





Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 5/3/2021
Application Due: 5/3/2033
Work Type: Full Time