Program Assistant - School of Social Work, Office of Workforce Research and Development (145014)

Job description


Program Assistant
School of Social Work

University of Illinois at Urbana-Champaign

Location options (to be determined):

Champaign-Urbana, IL


Chicago, IL– Contract Appointment

The University of Illinois Urbana-Champaign is seeking dynamic professionals to join a partnership between public university social work programs and the Office of Workforce Research and Development (WRD).

This person will serve as a bilingual Spanish-speaking program assistant, carrying out administrative and training functions necessary for supporting the PRIDE (Parent Resources for Information, Development, and Education) program and the Associate Director of PRIDE.

The University of Illinois is an Equal Opportunity, Affirmative Action employer that recruits and hires qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or veteran status. For more information, visit

Major Duties and Responsibilities:

  • Assist with carrying out administrative functions necessary for supporting the Associate Director and the Spanish language component of the PRIDE training program. Complete general clerical functions, including converting English training confirmation and instructional letters into Spanish for Spanish-speaking customers. Provide the Registration Unit with communication support for training inquiries from Spanish- speaking customers. Work with the quality assurance personnel in interpreting results from evaluative assessments completed in Spanish for reporting purposes. Organize reports into electronic files. Independently prepare and provide material and correspondence when requested to Spanish training team members and monitor project specific assignments for compliance with deadlines. Assist with scheduling trainings in the Virtual Training Center (VTC) and monitoring and maintaining current information and resources in the Spanish section of the Foster Parent portal.
  • Provide and/or support translation of training related communications, training materials, and supplemental training materials from English into Spanish as needed. Provide quality assessments on the effectiveness and accuracy of externally acquired Spanish translation of PRIDE training materials. Assist Program Coordinator and program leadership with periodic observations of trainings delivered in Spanish to determine accuracy and effectiveness of the trainers use of the Spanish language to convey PRIDE training content.
  • Support the PRIDE program and PRIDE Spanish-language trainers, through facilitating caregiver trainings in Spanish as needed or when Spanish language trainers are unavailable.
  • Monitor the Virtual Training Center for PRIDE trainings to ensure proper closing of rosters. Follows-up with regional managers with non-compliance roster issues, impacting the accuracy of information pulled from the data information system, and notify the Associate Director of all reporting delay issues. Communicate with licensing, adoption & case workers on available trainings and training availability. Attend individual monthly manager/field meetings scheduled to communicate Spanish training updates and compile a list of questions and inquiries from field personnel for a response by leadership.
  • Completes other duties as assigned. Some statewide travel required.

Minimum Qualifications:

Required: A bachelor’s degree and three (3) years of administrative support experience is required.

Preferred: A Master’s degree, experience working in public or private sector child welfare or social service area, and/or experience providing training to adult learners are preferred.

Knowledge, Skills, and Abilities:

Must have aptitude and skill level necessary for the use of independent judgement and problem solving. Must be capable of communicating effectively with agency administrative and executive staff, as well as with adult learners in English & Spanish. Must have knowledge of administrative and customer service operations, advanced technical knowledge of computer programs, including proficiency with the use of Microsoft Excel or equivalent computer software, on-line learning management systems, word processing and database software. Requires the ability to follow oral and written instructions. Requires ability to travel.

Salary and Appointment Information
This is a full-time (100%), twelve-month Civil Service Program Assistant position. The work site location will be determined at Chicago or Urbana-Champaign area locations. The position is grant-funded and renewal is contingent upon availability of funds. Salary is competitive and commensurate with qualifications. The proposed start date is as soon as possible after the closing date. Interviews and hires may occur before the closing date; however, all applications received by the closing date will receive full consideration.

To Apply:

Complete applications must be received by June 7th, 2021. Apply for this position by going to If you have not applied before, you must create your candidate profile at If you already have a profile, you will be redirected to that existing profile via email notification.

Step 1) Submit the Staff Vacancy Application.

Step 2) Submit the Voluntary Self-Identification of Disability forms.

Step 3) Upload your cover letter, resume (months and years of employment must be included), and academic credentials (unofficial transcripts or diploma may be acceptable) and names/contact information for three references.

In order to be considered as a transfer candidate, you must apply for this position by going to For further information about this specific position, contact [email protected] You may also visit for additional information. For questions about the application process, please contact 217-333-2137.

The University of Illinois conducts criminal background checks on all job candidates upon acceptance of a contingent offer.

As a qualifying federal contractor, the University of Illinois System uses E-Verify to verify employment eligibility.

The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct or sexual harassment and to authorize inquiries to current and former employers regarding findings of sexual misconduct or sexual harassment. For more information, visit Policy on Consideration of Sexual Misconduct in Prior Employment.

The University of Illinois must also comply with applicable federal export control laws and regulations and, as such, reserves the right to employ restricted party screening procedures for applicants.

College Name or Administrative Unit:School of Social Work Category:3-Administrative Support Title:Program Assistant - School of Social Work, Office of Workforce Research and Development (145014) Open Date:04/30/2021 Close Date:06/07/2021 Organization Name:Child Welfare Partnerships




Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 5/3/2021
Application Due: 6/7/2021
Work Type: Full Time