Student Aid Fellow

Job description

Position Type:

Temporary Staff (SHRA)

Job Title:

Student Aid Fellow

Department Name:

Scholarships and Student Aid - 543000

Vacancy ID:


Position Posting Category:

Student Services

Hiring Range:

$19.50 per hour


Full-Time Temporary

If part-time, how many hours per week?:


Work Schedule:

Monday – Friday; 8:00 am – 5 pm
Occasional evening and weekend work may be requested.

Estimated Duration of Appointment:

6 months not to exceed 11 months

Posting Open Date:


Posting Close Date:


Description of Work:

The University of North Carolina at Chapel Hill seeks a hard-working, caring, and collaborative professional to serve as a Student Aid Fellow in the Office of Scholarships and Student Aid. This alumni of the Carolina College Advising Corps (CCAC) works in collaboration with colleagues in the Office of Scholarships and Student Aid (OSSA), CCAC and across campus to connect students to financial resources at UNC and to refine communication strategies around financial supports, basic needs, and opportunities to graduate successfully from Carolina. As a CCAC graduate, the Fellow will enjoy an extraordinary opportunity to represent the views and experience of those working with low-income high school students around the state, and to shape the lives of new and continuing students and the life of the University, and in so doing, to advance the University’s mission to enrich the lives of the people of North Carolina.
The Fellow will be located within the Counseling and Outreach unit of the Office of Scholarships and Student Aid. Working in approximately a two year appointment cycle, the Fellow will use recent experience of NC High Schools and high school students during their CCAC employment to help reach low-income and at-risk students with financial aid matters. The Fellow will participate in training current CCAC advisors on financial aid information and will conduct outreach presentations and workshops in North Carolina High Schools. The Fellow will connect with and learn about newly admitted students to follow up on any incomplete or additional information needed for their financial aid application, and will create plans of engagement that will encourage a sense of belonging and support academic and personal success. The Fellow will participate on and help lead the Student Aid Student Advisory committee and may counsel students through individual appointments, group presentations, on-campus events, phone conversations, and email and text interactions. The Fellow will also meet regularly with other enrollment and advising staff, including the Covenant team, Thrive Guides and CCAC leadership to share information; identify needs, gaps, and inefficiencies within the University’s current student-support structures and practices; and collaborate on assessment and long-term strategy for the program.
As a representative of the University, the Fellow will respect the dignity and differences of students and colleagues alike; work collaboratively and constructively with colleagues, with integrity, good will, and good humor, to support students and solve problems; and maintain the highest standards of professional behavior.

Education and Experience:

Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Preferred Education and Experience:

At least two years of professional experience with the Carolina College Advising Corps is required as well as excellent written and oral communication skills. Also important is the ability to think creatively and critically. The selected candidate must also have past professional experience demonstrating superior interpersonal skills, attention to detail and, organizational skills. Must possess ability to research individual issues and adjust processes to address special individual concerns while maintaining a calm, pleasant, and helpful disposition. Basic knowledge of the college application and financial aid process are required.

Equal Opportunity Employer Statement:

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.

Stimulus/ARRA Funded:


Temporary Employment Policies:

Temporary Employment Policies




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Job No:
Posted: 5/3/2021
Application Due: 5/10/2021
Work Type: Full Time