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Executive Director Network Infrastructure & Systems Support Services

Job description

Executive Director Network Infrastructure & Systems Support Services🔍Houston, Texas, 3100 Main📁Executives📅21001DJ Requisition #📅Apr 30, 2021 Post DateJob Summary

The Executive Director of Network Infrastructure & Systems Support Services reports to the Vice Chancellor for Information Technology and is responsible for the strategic development, IT executive leadership and oversight for all day-to-day Network, Telecom, Enterprise Systems Administration Services, and physical security infrastructure systems maintenance and support functions.

The Executive Director is also responsible for the operationalization and monitoring of core network infrastructure support, deployment, and moves-adds-and-changes (MACs), to ensure that strategies and services align with HCC’s mission, goals, and objectives.

Responsible for the design, execution and effectiveness of a system of internal controls which provides reasonable assurance that operations are effectives and efficient, assets are safeguarded, financial information is reliable and compliant with applicable law, regulation, policies and procedures.

Manages Talent Engagement activities for direct reports in regards to: recruiting and selection, hiring and termination, training, development, mentoring, counseling, and performance evaluations.


Research, evaluate and provide recommendations on the acquisition, deployment, configuration, replacement, upgrade and protocol of security products, processes and services using industry-standard service delivery metrics and other assessment and reporting tools; consult with management to determine requirements and priorities.

Collaborate with Cyber Security Directors to ensure proper development, testing, and updates to the IT disaster recovery and business continuity plan and procedures.

Assist with the evaluation, analysis, and assessment of the effectiveness of current security, processes, and services.

Collaborate with IT leadership to ensure alignment of client application, security, and on-site network infrastructure support services.

Lead the review, assessment, and establishment of cost-effective infrastructure security protocols, controls, and procedures to protect HCC’s information systems and assets from intentional and unintentional modification, disclosure, or destruction.

Act as the primary point of contact with the Network Infrastructure team on matters related to network security.

Maintain good working relationships with vendors, key stakeholders, local, state, and federal law enforcement, and other government agencies.

Communicate with management on any legal and regulatory changes affecting information security, privacy, and computer crime.

Collaborate with department heads on project proposals to ensure cooperation and to define the scope, schedule, and deliverables of the projects.

Collaborate with users, committees, and other service providers to coordinate security products, processes, and service initiatives.

Perform other duties, tasks and assignments as required.


Education & Experience

    Bachelor’s degree in Computer Science, Management Information Services, Business Administration, Higher Education Leadership or related field required7 years of progressively responsible experience in network infrastructure and security requiredExperience administering and managing a large network infrastructure and operations, telecom, security systems monitoring and analysis required
Licensing & Certification

    Valid Texas Driver LicenseCCNA/CISSP
Special Skills

    MS Office ProgramsInformation Management SystemsBudget Management

    Acting as a Champion for ChangeThinking like an EntrepreneurDriving for ResultsLeveraging OpportunitiesSetting a Strategic VisionAttracting & Developing TalentInspiring & Motivating OthersActing StrategicallyDemonstrating Beliefs & PrincipalsManaging Resources
Working Conditions

General office. May frequently be required to walk; stand; sit; use hands to handle or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision and distance vision. Use of personal computing equipment, telephone, multi-functioning printer, photocopier, file cabinets, and calculator. Manual dexterity, ability to lift up to 25 pounds, ability to reach and bend, and use 2-step stool while safely lifting and lowering boxes. Ability to travel to and from meetings, training sessions or other business-related events. May be required to work after hours to include weekends and holidays.

SECURITY SENSITIVE: This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

The Organization
Houston Community College (HCC) is an open-admission, public institution of higher education offering a high-quality, affordable education for academic advancement, workforce training, career development and lifelong learning to prepare individuals in our diverse communities for life and work in a global and technological society. We’re proud to say that 98 percent of our graduates step into a job in their field of study immediately upon graduation. One of the largest community colleges in the nation, HCC has served the Greater Houston area for over four decades. Accredited by the Southern Association of Colleges and Schools, and the Schools Commission on Colleges, we offer 300+ associate degree and certificate programs to 75,000+ students across 13 Centers of Excellence and online each semester. We are proud to be No.1 among all community colleges in the nation in providing associate degrees to minorities and No.1 in educating international students, with 10.4 percent of our student population from outside the USA. Our vision is to become the Employer of Choice in support of our mission for Student Success by attracting, retaining and motivating the best employees.

The Team
Some of the brightest minds in academics and business are choosing HCC as their teaching home. We appreciate your dedication to educating students! When you join our talented faculty team, you’ll play a special role as teacher, mentor and academic advisor. We’ll support you in your professional development as you contribute your knowledge and expertise to HCC, our students and the community.

Houston is a city with limitless possibilities:

    Third-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City’s 55.145 languages are spoken here.Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.Houston is a major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo.The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.World-renowned medical care. The Houston metro area has long been known for its first-rate health care system, with many Houston area hospitals consistently ranking among the nation’s top institutions.With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene.Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.
If this sounds like the role for you and you’re ready to join an amazing team, please apply right away.

EEO Statement

Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and gender expression, national origin, age, disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies:

David Cross, Director EEO/Compliance, Title IX Coordinator
Office of Institutional Equity

PO Box 667517

Houston TX, 77266

713 718.8271 or [email protected]

HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages diversity, innovation and creativity, and inclusion.

Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.




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Job No:
Posted: 5/3/2021
Application Due: 7/2/2021
Work Type: Full Time