Lead Academic Advisor

Colorado Springs, CO
May 02, 2021
Administrative Jobs
Student Affairs, Academic Advising
Employment Type
Full Time
Institution Type
Four-Year Institution
Partnering with students to successfully navigate college is the mission of Academic Advising at the University of Colorado Colorado Springs. Academic advisors at UCCS accomplish this mission by providing high quality, personalized, and comprehensive advising to degree seeking students from orientation through graduation. As members of a centralized advising office, advisors partner with students and the campus community to empower students to take ownership of their education and be successful in college. Advisors support and challenge students in their learning and development by:

  1. Providing practical and developmental guidance that respects each student’s individual path,
  2. Facilitating student exploration and navigation of educational and personal goals,
  3. Developing strategies for student success in college and connecting students to opportunities and resources available for their growth, and
  4. Helping students to develop self-authorship and personal responsibility and to value higher education as they engage in their educational journey.
Lead Academic Advisors build off of this mission to provide leadership and ownership to advising initiatives, academic departments and retention and graduation goals. In addition, lead advisors directly supervise teams of academic advisors to support advisors in their professional development and challenge advisors to continually improve service to students.

Who We Are:

The University of Colorado Colorado Springs (UCCS) is one of four campuses in the University of Colorado system and is home to over 9,500 undergraduate and 1,900 graduate students.

Colorado Springs (pop. 450K+) is situated at the base of Pikes Peak, offers many recreational and cultural activities and was recently ranked by U.S. News & World Report as one of the top Best Places to Live in the U.S.

Job Duties:

  • Provide leadership, direction and supervision to teams of advisors within the department.
  • Mentor staff and create and implement professional development plans for direct reports.
  • Work with the Director and Advising Leadership Team in strategic planning and assessment for the department.
  • Responsible for overseeing the day-to-day operations of academic advising teams and supporting department operations.
  • Provide proactive and developmental academic advising to undergraduate students by analyzing student’s career and academic goals, degree progress, deficiencies, and test results, and by recommending appropriate course of action or referrals. Lead advisors also provide leadership and support to advising teams to provide proactive advising.
  • Provide advising that improves overall student retention. Actively lead and participate in department initiatives for student success, including required first year advising and early alert outreach and intervention.
  • Assist students experiencing academic difficulties (early alert warnings, academic probation, and suspension) and students identified as being at-risk to develop a plan of action to promote academic success; conducts appropriate academic counseling intervention; refers students to appropriate resources.
  • Collaborate with campus departments and partners such as Career Services and Office of First Year Experience to support student success and create content to support student success at UCCS.
  • Evaluate transfer credit from other colleges for application toward undergraduate degree programs by determining how the transfer courses equate to our requirements.
  • Provide leadership and assist with orientation preparation and execution; review and equate transfer work, check for high school deficiencies, and ensure that students are ready for registration and advising at orientation; provide essential advising information to new students at orientations and help the students get registered for their first semester of classes before the end of the orientation session.
  • Keep accurate, detailed, and complete records, while maintaining confidentiality at all times.
  • Contribute to the success of the department and University by abiding by team norms, accomplishing tasks affecting other team members in a timely manner, work closely with team members in creating presentations and advising resources, and always representing Academic Advising in a professional way. 
  • Responsible for training new advisors on all aspects of advising.
  • Represent advising in committees and in presentations to constituents.
  • Practice effective management of student caseloads and seek out improvements in students’ advising experience.
  • Job Competencies:

  • Knowledge of student services programs, including student recruitment, academic advising, and admission policies and procedures.  Demonstrated knowledge of student advising strategies.
  • Demonstrated level of competency in public relations, customer service, and communication. 
  • Energetic, pro-active, and service-driven, exhibiting a balance of initiative and team orientation.
  • Ability to work independently and as part of a team.
  • Excellent interpersonal skills.
  • Excellent presentation skills.
  • Demonstrated experience working with diverse populations in a multi-cultural environment that is committed to diversity and equality in education.
  • Excellent organizational skills; capable of handling a great deal of detail effectively.
  • Demonstrated ability to exercise independent judgment; identify and resolve problems.
  • Ability to uphold the values of UCCS and academic advising at UCCS
    • We are Student-Centered, understanding that we exist for students and we work hard to appropriately support and challenge our students from orientation through graduation.
    • We are Inclusive, believing that all students should have access to equitable, safe, and supportive advising.
    • We are Collaborative, believing advisors must work closely with students and the campus community to connect students to faculty, resources and opportunities available at UCCS.
    • We are Innovative, understanding that to achieve our mission we must continue to improve and evolve our office and our advising practices to better meet the needs of students and the campus community.
    • We are Relational, believing that students are best served by advisors who ask questions, get to know students, and work with students beyond course selection.
    • We are Responsible to students, the campus, and to higher education, and will provide timely, accurate, intentional, and high quality advising to students. We will always operate with integrity as ethical, professional, and respectful members of our UCCS and Academic Advising communities.
  • This position has been determined to be exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).

    What We Offer:

    Salary Range: Generally starting at $45,000-$55,000. Typically starts at $50,000

    The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

    The University of Colorado offers excellent benefits, including medical, dental, retirement, paid vacation and time off, and a tuition benefit. Information on university benefits programs, including eligibility, is located at http://www.cu.edu/employee-services. Total compensation goes beyond the value on the paycheck.  Please consider reviewing the Total Compensation page at Total Compensation Calculators | University of Colorado.

    Tentative Search Timeline:

    • The potential dates for interviews with the search committee will be the week of 6/14/2021.
    • The potential dates for interviews with the supervisor and appointing authority will be the week of 6/28/2021.
    • The potential employee start date is 8/1/2021.
    The University of Colorado Colorado Springs is committed to providing a safe and productive learning, living and working community. To assist in achieving this goal, we conduct background investigations for all prospective applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history check.

    UCCS is an equal opportunity and affirmative action employer. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, the University of Colorado does not discriminate on the basis of race, color, creed, religion, national origin, gender, disability, age, veteran status, sexual orientation, gender identity or expression, genetic information, political affiliation or political philosophy in its programs or activities, including employment, admissions, and educational programs. Alternative formats of this ad can be provided upon request for individuals with disabilities by contacting the Office of Human Resources at (719) 255-3372.

    To perform this job successfully, an individual must be able to perform each of the established essential functions and meet the physical and environment demands described satisfactorily. The requirements listed are representative of the knowledge, skill, ability, physical and environmental conditions required of the employee on the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, physical and environmental demands.
    HCM Step-by-Step Guide

    Applicants with disabilities: If you have a mental or physical impairment, which limits one of your major life activities (e.g. walking, hearing, seeing, speaking, breathing, or learning) and require special accommodations for testing or interviewing, it is your responsibility to notify the office scheduling the interview or test at least 3 working days before the interview or test date. If you need special accommodations at the work site, you must notify the appointing authority or Human Resources.

    The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work.

    Minimum Qualifications:

  • Master’s degree from an accredited college or university and 3 years of professional experience in academic advising of college level students or related higher education field directly supporting student growth and development. Additional years of advising experience may substitute for master’s degree.
  • Preferred Qualifications:

  • Supervisory experience in a University setting.
  • Experience in leading teams of co-workers in a University setting.
  • Direct experience in creating and implementing retention and graduation initiatives.
  • Professional experience with 5 years academic advising of college level students or related higher education field directly supporting student growth and development.
  • Physical Requirements:

    While performing the duties of this job, the employee is frequently required to sit. Employee is occasionally required to move. Tasks may involve using a computer screen continuously for long periods of time. The employee must occasionally lift and/or move up to 20 pounds.

    Job Category: Academic Services
    Primary Location: Colorado Springs
    Schedule: Full-time
    Posting Date: Apr 30, 2021
    Unposting Date: Ongoing