Patient Access Representative

Job description

Job Title:

Patient Access Representative

Position Number:

955166

Vacancy Open to:

All Candidates

Time-Limited:

No

Department Homepage:

https://www.ecu.edu/fammed

Advertising Department:

FAMILY MEDICINE

Division:

Health Sciences

Classification Title:

10422 Admin Support Specialist

Competency Level:

2 - Journey

Working Title:

Patient Access Representative

Number of Vacancies:

1

Full Time Equivalent (FTE):

1.000

Full Time or Part Time:

Full Time

Recruitment Range:

$31,200 - $44,549

Anticipated Hiring Range:

$33,051 - $33,204

Salary Grade Equivalency:

GN06

Work Schedule:

M-F, Rotating Shifts

Work Hours:

8-5pm, Rotating

Position Location (City):

Greenville

Job Category:

Staff - Office/Clerical

Organizational Unit Overview:

The Department of Family Medicine is one of eleven clinical departments at the Brody School of Medicine. The purpose of the department is to improve the health of the people of eastern North Carolina through leadership in Family Medicine education, research, and health care services. The department provides accessible, high-quality health care for its patients.

The Department of Family Medicine consists of seven divisions, as well as a central administration office. Each division has a responsibility that supports the overall mission of the department. The divisions include educational development, research, medical student education, residency, geriatrics, clinical services, and sports medicine. Clinical activities take place in the Family Medicine Center, Robert and Frances Monk Geriatric Center, Firetower Medical Office, nursing homes, Vidant Medical Center and in the community.

Job Duties :

The Department of Family Medicine is seeking a Patient Access Representative to be responsible for patient registration at the Family Medicine Center. Thorough knowledge of medical registration, scheduling, and managed care authorization processes is desirable. Experience with automated scheduling is highly desirable. Experience in a medical setting with payment collection and posting with attention to detail is preferred. Candidates should demonstrate the ability to handle a high volume of patient traffic and phone calls and be able to communicate effectively with patients. Hours of operation for this position will be primarily 8-5 Monday through Friday, with rotational hours covering evening clinics on Monday and Thursday.

CLINICAL SUPPORT POSITION – NOT SUBJECT TO STATE HUMAN RESOURCES ACT.

The ECU Brody School of Medicine is affiliated with Vidant Medical Center. Vidant Medical Center is the flagship hospital for Vidant Health and serves as the teaching hospital for the Brody School of Medicine at East Carolina University

Minimum Education/Experience:

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

License or Certification required by statute or regulation:

N/A

Preferred Experience, Skills, Training/Education:

Associate Degree in Medical Office Administration, Business Administration, Healthcare Management Technology, or other related degree from an accredited two year program with 1 year of healthcare experience or equivalent education or experience.

License or Certification required by the Department:

N/A

Special Instructions to Applicant:

  • Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section.
  • If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
  • Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
  • Applicants must be currently authorized to work in the United States on a full-time basis.

Job Open Date:

04/30/2021

Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed. :

05/06/2021

Open Until Filled:

No

Quick Link for Direct Access to Posting:

https://ecu.peopleadmin.com/postings/41109

Alternate option:

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

AA/EOE:

East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or [email protected].

Eligibility for Employment:

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

Office of Human Resources Contact Information:

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to [email protected] Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.

 

 

 

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Job No:
Posted: 5/2/2021
Application Due: 5/6/2021
Work Type: Full Time
Salary: