Associate Director, Student Life
- Employer
- Stanford University
- Location
- Graduate School of Business, Stanford, California, United States
View more
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
- Academic counseling and student welfare: Counsel MBA and MSx students on a broad range of issues, problems and concerns, which could be academic or personal in nature. Serve as a resource on policies and procedures impacting academic performance, extended absence, Leave of Absence, and Withdrawal from the University. Develop a relationship with teaching faculty and maintain regular communication to assess student performance and respond to problems.
- Individual Support for Crises: Provide direct, responsive support to MBA and MSx students in crisis situations. Collaborate with University colleagues as part of providing integrated, robust support for student well-being.
- Academic Advising: Advise MBA and MSx students on course selection, course registration process and policies, graduation requirements, degree progress, and academic policies. Act as primary academic advisor for an assigned cohort of students throughout their time in the program.
- Support Resources: Develop and implement academic and well-being support programs that are responsive to student needs and faculty objectives.
- Disability Related Accommodations: Act as liaison with the Stanford University Office of Accessible Education. Implement local accommodations for students as required under the ADA, including administering approximately 400 alternative exams annually.
- Support MBA and MSx Program Activities: As a fully-engaged member of the Student Life team, participate in and support department initiatives and major annual student activities. Maintain a flexible mindset to assume Student Life special projects as needed.
- Bachelor’s degree and 5 years of relevant experience, or combination of education and relevant experience in student affairs, social work, case management, or counseling is required. Experience with professional graduate students in a selective program is preferred. Experience with an MBA program is preferred.
- Advanced communication skills, active listening skills, and the interpersonal skills needed to effectively communicate information to internal and external audiences and all levels of management. Exude confidence and poise to interact diplomatically and communicate effectively with a diverse constituency of faculty, staff, and students over the phone, in person, and via email.
- Advanced customer service skills. Ability to navigate difficult matters with mature judgment and to provide compassionate, effective counsel to adult students. Demonstrated ability to provide well-reasoned advice grounded in policy. Must be able to handle sensitive information and urgent situations requiring professionalism.
- Advanced organizational and analytical skills including the ability to manage a significant advising caseload, to review and analyze complex information, to propose and implement effective and timely solutions, to differentiate between recommendations/suggestions and requirements, and to set and readjust often-competing priorities while maintaining composure and a positive attitude. Be instinctively and extremely attentive to detail and execute on those details with timely follow-through.
- Ability to ensure and apply compliance with legal, financial, and university policies and external regulations.
- Ability to work independently with minimal supervision, yet can participate as part of a team with an eager willingness to pitch in wherever needed.
- Advanced computer skills, including experience with Microsoft Office Suite and Google Apps. Familiarity with Salesforce (or other CRM application) is preferred. Extensive and recent experience in an email-driven environment is required.
- Must be available on-site to administer special exams during regular evenings and/or weekends, during exam periods each quarter (including summer).
- Freedom to grow. Take advantage of career development programs, tuition reimbursement, or audit a course. Join a Ted Talk, film screening, or listen to a renowned author or leader discuss global issues.
- A caring culture. We understand the importance of your personal and family time and provide you access to wellness programs, child-care resources, parent education and consultation, elder care and caregiving support.
- A healthier you. We make wellness a priority by providing access to world-class exercise facilities. Climb our rock wall or participate in one of hundreds of health or fitness classes.
- Discovery and fun. Visit campus gardens, trails, and museums.
- Enviable resources. We offer free commuter programs and ridesharing incentives. Enjoy discounts for computers, cell phones, recreation, travel, entertainment, and more!
Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.Additional Information
- Schedule: Full-time
- Job Code: 7503
- Employee Status: Regular
- Grade: I
- Requisition ID: 89381
Organization
Change the world. And yourself.
Stanford University has changed the world, over and over again.
We are one of Silicon Valley's largest employers - and also one of the most unique. Our mission is to educate future leaders and promote interdisciplinary, world-class research and teaching. This passion makes Stanford an intensely creative, rewarding, and challenging place to work. At the same time, our traditions of respect and collaboration sustain a humane, supportive environment in which to pursue your life and your career.
At Stanford you'll work with bright, diverse, dedicated people. You'll find encouragement to learn and grow. You'll enjoy excellent benefits and an outstanding environment.
Stanford Facts at a Glance
Opened 1891
Student Enrollment
- Undergraduates: 6,980
- Graduates: 8,897
Campus
- 8,180 contiguous acres in six governmental jurisdictions
- Nearly 700 major buildings
- 97% of undergraduates live on campus
Research
- 5,300 externally sponsored projects
- $1.33 billion total budget
Faculty
- 2,043 faculty members
- 21 Nobel laureates are currently members of the Stanford community
- 5:1 student to faculty ratio
Stanford University is an Equal Employment Opportunity and Affirmative Action Employer and is committed to recruiting and hiring qualified women, minorities, protected veterans and persons with disabilities.
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