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Collaboration Center Support Specialist

Employer: Johnson County Community College
Location: Overland Park Main Campus

Administrative Jobs: Institutional & Business Affairs, Clerical & Administrative Support, Technology, Multimedia & Audiovisual
Employment Type: Full Time
Institution Type: Community College

Job Details
Organization

Job Details

Job no: 493984
Work type: Part-time Regular
Location: Overland Park Main Campus
Categories: Administrative Support

Posting Job Title

Collaboration Center Support Specialist

Department

Academic Affairs

Position Type

Part-time Regular

Number of openings

Job Summary

The Collaboration (CoLab) Center Support Specialist provides support to the CoLab in its mission to create collaborative, experiential learning opportunities for student, staff, and faculty. The Support Specialist is responsible for the daily facility maintenance, light technical support and superior service for faculty, staff, students, and community visitors. Duties include space management, event coordination and virtual scheduling. The Support Specialist must also demonstrate and troubleshoot technology usage in the workspaces, learn new technologies and train faculty and students. Additionally, the support of promotional efforts on behalf of the collaboration center through appropriate social media as well as support, as needed, with the Student Agency projects and any other duties as assigned. The CoLab facilitates collaboration on interdisciplinary projects among students, faculty, and industry. The CoLab supports students and faculty connections to area businesses and community organizations, helping the college fulfill its mission to inspire learning, transform lives and strengthen communities.

Required Qualifications

Associate's degree or two years of college-level coursework
Two years of experience in digital media, instructional technology, technical training, customer support, marketing, or event/project coordination in a professional environment
Strong and effective organizational skills; ability to meet all deadlines while working on multiple projects simultaneously
Superb customer service skills
Strong oral communication skills
Ability to learn technology and demonstrate its use to others
Effective interpersonal skills: ability to work with people from diverse backgrounds and experiences; positive attitude and customer service sensibility
Ability to problem solve and work proactively
Ability to work fluently with various types of software applications, including word processing, database, spreadsheets, graphics/presentation
Advanced proficiency in Word, Excel, Outlook, PowerPoint, and social media
Commitment to accuracy and attention to detail

Preferred Qualifications

Bachelor’s degree
One year of experience in digital media, instructional technology, technical training, customer support, marketing, or event/project coordination in a professional environment
Work experience in an educational setting

Required application documents

Resume

Cover letter

Hours per Week

Work Hours/Days

Monday-Friday 8 a.m.-1 p.m.

Salary Grade Level

LVL5

Salary

$16.79 per hour

Location

Overland Park Main Campus

Disclosures

Every employee of the college is expected to treat all members of the college community with dignity and respect demonstrating professional, courteous and respectful behavior and engage in constructive conflict resolution, when needed.

In accordance with the college policy, finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained. For full consideration, applicants are encouraged to apply prior to the review date listed in posting.

Johnson County Community College welcomes the application of any qualified candidate and does not discriminate on the basis of race, color, age, sex, religion, marital status, national origin, disability, veteran's status, sexual orientation, gender identity, genetic information or other factors which cannot be lawfully considered, to the extent specified by applicable federal and state laws.

If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at 913-469-3877, or email Hr@jccc.edu.

For a summary of all disclosures (Background check, Clery Act, ADA, EOE, etc.) refer to the links on our Career page.

Advertised: 29 Apr 2021 Central Daylight Time
Applications close: 06 May 2021 Central Daylight Time

Organization

Working at Johnson County Community College

With more than 34,000 students enrolled in credit and continuing education classes each semester, Johnson County Community College is the state's third largest institution of higher education and the largest of its 19 community colleges.

JCCC offers a full range of undergraduate credit courses that form the first two years of most college curricula. The college has more than 100 transfer agreements with area colleges and universities that ensure admittance to specific programs such as business, engineering and education. JCCC students are able to begin their first two years of a four-year degree program here and complete that degree on schedule.

In addition, more than 50 one- and two-year career and certificate programs prepare students to enter the job market in high-employment fields. The college maintains extensive student support services such as computer labs, math labs, a writing center and a learning center.

JCCC’s continuing education program is the largest, most comprehensive in the Kansas City area. Through the Center for Business and Technology, participants can take courses in management and computer application or seminars and workshops that lead to professional certification and licensure. Personal enrichment classes, on topics ranging from gardening to money management, are also offered, while nationally and internationally performing and visual artists appear in the performance spaces and Gallery of Art in JCCC’s Carlsen Center.

The campus, centrally located in the county on 234 acres, opened in 1972. There are 18 major buildings on campus. Currently under construction are the Regnier Center and the Nerman Museum of Contemporary Art.

JCCC’s full-time faculty and staff numbers about 875. Another 1,800 people work as adjunct faculty or part-time staff. Most faculty members have master’s degrees, and many have or are earning doctorates.

JCCC returns about $2.70 to the community for every tax dollar it collects. The college's total tangible economic impact on the community is more than $182 million annually.

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