Associate Director of Clinical Services

Job description

Posting Number:


Internal Recruitment :


Working Title:

Associate Director of Clinical Services

Anticipated Hiring Range:

Commensurate with experience and qualifications.

Work Schedule:

Monday-Friday 8AM -5PM Some nights and weekends

Job Location:

Raleigh NC

Department :

244020 - Counseling Services

About the Department:

Division of Academic and Student Affairs Mission, Values & Objectives
We promote the success of the whole student.
In collaboration with our colleagues across campus, we prepare students to succeed academically, professionally and personally, to embrace a commitment to lifelong learning, and to become informed, engaged, and productive citizens.

The Counseling Center assists NC State students experiencing personal, academic or vocational problems. The goal of the Counseling Center is to provide students with professional counseling services and outreach to help them cope with issues that may impede successful academic performance. The Counseling Center also offers crisis intervention and psychological/psychiatric assessment as well as consultation with others who have concerns about the mental/emotional state of NC State students. Our services are primarily short-term in nature and we make referrals to other helping professionals and community agencies as appropriate.

Essential Job Duties:

The Associate Director for Clinical Services is required to perform administrative duties, provide direct service to students, consult with university faculty/staff, and participate in supervision and training. This person will lead in developing, revising, and maintaining policies and procedures to ensure adherence to best clinical practices, and legal and ethical codes. The Associate Director for Clinical Services will oversee clinical systems initiatives such as stepped care, triage, case management, groups, and other relevant areas . This position will be responsible for coordination of multidisciplinary teams and committees and will directly supervise a number of Assistant Directors and/or Coordinators, as well as other clinical staff (as assigned).

The Associate Director will carry a reduced clinical load that may include walk-in/crisis assessment, after-hours on-call, individual/couples/group psychotherapy, clinical consultation, outreach programming, and clinical supervision. There is an expectation that the Associate Director will assist in hiring, training, supervising and consulting with all clinical staff, including trainees, as needed.
This staff member serves on the Administrative Team, along with the Executive Director, other Associate Directors, and Assistant Directors. The Associate Director will assume supervision of Counseling Center operations in the absence of the Director. Members of the Administrative Team will be expected to submit reports and/or data to the Director as requested and will serve on committees within and outside of the Center as required. Members of the Administrative Team are expected to support the Center’s mission and commitment to diversity.
Duties and Responsibilities:
a) Individual and group counseling of NC State students/clients (personal, academic, and vocational assessment and counseling); psychological assessment; developmental and crisis counseling; couples counseling; evaluation of students for withdrawal from the University
b) Development and participation in outreach programming
c) Consultation with faculty staff, parents, and others
d) Provide evaluations and recommendations regarding students with academic and conduct problems
e) Some participation in after-hours “on call” and possible evening office hours
f) General administrative responsibilities
g) Supervision of the center’s clinical systems
General Clinical Responsibilities:
a) Responsible for coordinating, and providing oversight for clinical services and operations
b) Provide leadership to the clinical services committee
c) Be responsive to clinical services issues as they arise
d) Participate in outcome assessment efforts related to the clinical system
e) Develop and maintain policies, procedures, and clinical delivery systems for the agency
f) Develop and implement a comprehensive program that ensures the provision of professional, ethical, and quality services OR counseling and other services including psychoeducation, counseling, consultation, and referral
g) Leadership role in maintaining IACS accreditation
h) Review service utilization and delivery

Oversight of Clinical systems:
a.In partnership with the Assistant director for triage, Mangecollaborate for Triage and walk-in clinical and consultation services
b.Determine appointment types to address varying student needs (Intake, Consultation, Single Session, TAO, workshops, groups, etc)
c.In Partnership with the Assistant Director for Risk and specialized services, Coordinate collaborate for risk assessment and management services
d.Maintain an effective stepped care program
e.Determine scope of care and level of clinical services including individual intakes and groups in partnership with the clinical and groups coordinator.
f.Develop and implement work plan model for staff direct service ratios
g.Oversee direct service allocation and quality

Other Responsibilities:

Other duties as assigned.

Minimum Education and Experience:

A Master’s degree in counseling or psychology and have a minimum of four years of post-licensure clinical/counseling experience. An independent license to practice counseling or psychology in NC is required and must be maintained. The Associate Director will also have a minimum of two years of demonstrated administrative and leadership/supervisory experience. The Associate Director will have strong clinical, management, organizational and interpersonal skills, as well as demonstrate a commitment to diversity and multicultural competence. This position requires the ability to handle crises and complex clinical situations, and must be able to work collaboratively as part of a multi-disciplinary team. Must meet requirements to supervise within licensing discipline.

Other Required Qualifications:

Established commitment to multicultural competencies. Candidate must possess strong clinical skills and experience in handling crisis situations. Strong interpersonal skills required. Advanced experience in mental health clinical theory and application.

Preferred Qualifications:

A minimum of five years post-licensure experience and a minimum of three years of demonstrated administrative and leadership/supervisory experience, preferably in a large university counseling center. Experience with program development and evaluation preferred. Graduation from a CACREP or APA accredited program.

Required License(s) or Certification(s):

Appropriate licensure by mental health discipline must be obtained/maintained according to NC laws

Valid NC Driver's License required:


Commercial Driver's License required:


Job Open Date:


Anticipated Close Date:

Open Until Filled.

Special Instructions to Applicants:

Please provide contact information for three professional reference.

Position Number:


Position Type:

EHRA Non-Faculty

Full Time Equivalent (FTE) (1.0 = 40 hours/week):



12 Month Recurring

Mandatory Designation - Adverse Weather:

Mandatory - Adverse Weather

Mandatory Designation - Emergency Events:

Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies

Is this position partially or fully funded on ARRA stimulus monies?:


Department ID:

244020 - Counseling Services


NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workat[email protected] Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.




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Job No:
Posted: 5/1/2021
Application Due: 5/5/2021
Work Type: Full Time