The Mail Services Mail Carrier position is based at the Mail Services central mail processing/sorting location and the Mail Services Student Package Room at the Frist Campus Center at Princeton University. The Mail Carrier reports to the Manager of Parcel Services and Technology.
Mail Services operations include campus mail delivery of internal campus mail, USPS mail, mail metering, sorting, international mail, external vendor and presort services, customer service relating to the expeditious delivery of mail, the student package room and package handling/distribution, as well as fielding client inquiries and problem resolution as needed. Critical to the position is ensuring the integrity, accuracy, safety, and confidentiality of mail handled by Mail Services, in accordance with USPS mailing standards, mail safety standards, and internal protocols. The position must also adhere to Princeton University policies and standards.
Position responsibilities are to accurately, expeditiously, and effectively process and sort USPS, campus, and international mail and student packages for Princeton University. These duties must be performed in compliance with established mailing policies and procedures. This position requires a high level of accountability and responsibility, and the ability to document receipts and deliveries of Priority, Certified, and Registered mail.
A full job description will be furnished prior to interview.Responsibilities
Central and Campus Mail Facility Operations:
- Sorts mail and parcels into trays, boxes, or other receptacles, dividing the material into separate delivery locations. Packages, wraps, or bands the combined shipments for subsequent delivery. When using the van or truck, packs the materials into the vehicle to ensure safe transport. Position handles a campus mail route delivery.
- Pick up of USPS mail and packages as assigned via van or box truck.
- Meter mail as assigned.
- Safe and responsible driving is a critical aspect of the position as well as maintaining a clean vehicle at all times and reporting any vehicle malfunction to the supervisor.
Student Mailbox Room Responsibilities:
- Mailbox room responsibilities include accurately sorting and filling of student high-density mail folders in the Frist Campus Center.
- Forwarding and readdressing of appropriate mail to students, faculty, and staff is required.
- Removal of non-deliverable mail for recycling is necessary as well as separation of undeliverable business related mail (e.g. credit card solicitations) for shredding.
- Position will report any damaged or opened mail to their supervisor immediately.
- Responsibilities include client customer service, following up inquiries, problem solving and assisting students with their mail requirements.
Mail Services Student Package Handling:
- Inbound and outbound processing of student packages via the student package notification system.
- Receives parcel shipments from the USPS, UPS, FedEx and other transport firms, verifies the volume and content of the shipments, and signs delivery slips, tickets, or manifests as required.
- Isolates suspicious incoming packages and letters using USPS "Suspicious Package Guidelines," "Suspicious Package Indicators," and "Mail Security Guide" made available by USPS and alert Public Safety agencies.
- Records damaged incoming packages or mail.
- Utilizes the student package locker system to inbound and outbound packages, performs analysis such as package counts, package tracking, and data collection.
- Maintenance of the package locker system database and utilization of the database to communicate package information to students.
- Pulling packages for distribution to students at The Oversized Package Room. The position includes maintaining well organized and secure storage of packages, and following up with students regarding packages that have not been picked-up in a timely manner.
- Answers client inquiries at the Frist Campus Center regarding mail, parcels, delivery protocols, and operation of the package locker system.
- Provides excellent customer service at all times.
- Abides by all University rights, rules, and responsibilities, as well as collective bargaining agreements – this is an SEIU union position.
- Assist students, departments, and administrators with special requests for mail.
- Make recommendations to improve overall departmental job performance and department efficiency.
- Provides assistance to the Manager in completing critical tasks and projects.
- Dependable and arrives for work on time, minimizing unplanned absences, and maximizes availability to be on site.
- Demonstrates confidentiality and sensitivity in handling personnel and confidential mail matters.
- Possess the skills necessary to use the PC based package, e-mail, and re-addressing of mail programs.
- Position requires a high level of accountability for materials and the ability to document receipt and delivery of critical mail and packages.
- Maintain flexibility as to the work schedule that may include some evenings and weekends during busy periods.
- Maintain mileage logs, and records scratches and dents while using any University vehicle.
- Immediately reports accidents to the appropriate authority in accordance with Mail Services vehicle policy.
- Responsibilities include Print Services daily package deliveries and pickups to and from Princeton University buildings on and off campus via van or box truck.
- Backs up other University Mail Carriers in their everyday functions, including but not limited to campus mail run, inbounding student mail packages at all Mail Services locations, and processing mail.
Minimum Required Knowledge, Skills & Experience:
- High School Diploma or GED
- 6 months to 1 year experience in mailing and package handling.
- Computer literacy – possess the skills necessary to use the PC based package, email, and mail forwarding programs.
- Working knowledge of Microsoft Office.
- Ability to lift 75 lbs.
- Valid driver’s license.
- High level of customer service skills.
Preferred Knowledge, Skills & Experience:
- Previous mail, shipping, and handling experience.
- Knowledge of U.S. Post Office standards.
Physical Demands & Work Environment:
- Stand or walk 2 – 4 hours at one time for 6 – 8 hours per day.
- Sit for up to 2 hours per day.
- Operate a motor vehicle for 2 – 4 hours per day during mail pickup or delivery.
- The employee is occasionally required to sit; climb or balance; and stoop, kneel, and crouch.
- The employee must regularly lift and/or move up to 75 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision.
Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO IS THE LAWStandard Weekly Hours40.00Eligible for OvertimeYesBenefits EligibleYesEssential Services Personnel (see policy for detail)NoPhysical Capacity Exam RequiredYesValid Driver's License RequiredYesUnion CodeSEU-Service Employees Inter Union #LI-ST1