Patient Relations Asst/Bilingual/UKHC

Job description

Job Title:

Patient Relations Asst/Bilingual/UKHC

Requisition Number:


Working Title:

Patient Relations Assistant

Department Name:

M3190:Polk-Dalton Clinic

Work Location:

Lexington, KY

Grade Level:


Salary Range:


Type of Position:


Position Time Status :


Required Education:


Click here for more information about equivalencies::

Required Related Experience:

3.5 yrs

Required License/Registration/Certification:

Language proficiency proven by high school or college diploma from [insert language needed] speaking country or third party proficiency evaluation or test.

Physical Requirements:

Ability to sit or stand for extended periods and repetitive motion.



Job Summary:

The Polk Dalton Clinic is seeking a Patient Relations Assistant/Bilingual.

The Patient Relations Assistant bilingual will answer Spanish phone line with timely scheduling or questions answered, register and check-out patients, assist in OB/GYN surgery scheduling with the goal of taking over the task, and respond to medical record requests to transfer medical records.

Provide clinical provider support. Have demonstrated ability to multitask in a fast paced medical office. Need excellent customer service skills.

Skills / Knowledge / Abilities:

Ability to read, write and speak Spanish; medical terminology, excellent customer service skills.

Does this position have supervisory responsibilities? :


Preferred Education/Experience:

High School and 4 or more year related experience preferred.
Electronic medical records experience and scheduling experience preferred.

Deadline to Apply:


University Community of Inclusion:

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.




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Job No:
Posted: 5/1/2021
Application Due: 5/5/2021
Work Type: Full Time