Student Success Advisor II

Oklahoma City, OK
May 01, 2021
Employment Type
Full Time
Institution Type
Community College
Posting Number:


Classification Title:


Working Title:

Student Success Advisor II

Datatel Position ID:


Annual Hours:

12 Month

Placement Range:

$40,000 - $50,000

Position Type:


Job Category:

Exempt (Professional)

General Description:

Direct liaison to the academic division. Will work with the division dean to provide student assistance. Will remain educated and up to date on all division policies and procedures. This position will facilitate a line of communication from the division to the student success advising staff. This position will provide comprehensive student success advising services to students. The Student Success Advisor II will assist students in academic planning, choosing a major, resolving academic difficulties, addressing personal challenges, and providing information about the College’s available support services and resources

Reports To:

Director of Student Success Advising

What position(s) reports to this position?:


Minimum Education/Experience:

Master’s Degree

Minimum of five years full-time work experience in academic advising, coaching, financial planning, or counseling.

Required Knowledge, Skills & Abilities:

Ability to work flexible and evening hours.

Proven leadership skills as reflected by prior work experience.

Ability to work independently and achieve optimal results with minimal oversight.

Demonstrated positive human relations and communication skills.

Demonstrated ability to work well one-on-one with individuals.

Advanced computer literacy.

Ability to problem-solve by critical thinking.

Physical Demands/Working Conditions:

Sedentary work: The person in this position may occasionally exert up to 10 pounds of force to grasp, lift, carry, push, pull or otherwise move objects.

This position requires the person to frequently communicate with and listen to students, faculty, staff, administration, and others to perform the essential functions of the position. Must be able to exchange accurate information in various situations.

This position requires the person to frequently move about the office and OCCC campus to perform the essential functions of the position.

This position frequently requires the person to operate a computer and other office equipment to perform the essential functions of the position.

This position requires the person to frequently operate equipment that involves repetitive motions of hands and wrists.

This position requires the person to occasionally position self to access materials that may be above head or at ground level.

This position requires the person to frequently remain in a standing and stationary position.

This position requires the person to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.

This position requires the person to judge, observe and assess the accuracy, neatness, thoroughness of work assigned or to make general observations.

This position will be located in the academic division office and perform the essential functions in an indoor office setting.

Preferred Qualifications:

Coursework in Student Development Theory.
Experience in a leadership position.
Experience in an Academic Advising Office.
Experience in a Community College.
Experience in the field of Student Services.

Work Hours:

40 hours per week when office is open, some weekends and additional evenings required.

General hours of operation:
Monday – Thursday 8 a.m. – 6 p.m.
Friday 8 a.m. – 5 p.m.
Extended hours as needed.


Advising & Career Svcs

Job Open Date:


Job Close Date:


Open Until Filled:


HR Contact:

Idalia Botello

Special Instructions to Applicants:

Applicants are to thoroughly complete the online application and attach the following required documents: cover letter, resume, and transcript conferring required degree.

Applicants who do not attach the required documents will not be considered for the position.

For application assistance, please contact Human Resources at (405) 682-7542, Monday through Friday between the hours of 8:00 AM and 5:00 PM.

Job Duties (Position Specific):

(The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)

Job Duties (Duties Assignment Statement):

Will work directly with the division dean to assist students while working towards degree progression.

Will collaborate with the division dean to approve substitutions, contracts, and waivers as needed.

Will attend all division meetings and relay information back to the student success advising staff.

Will work with colleges to coordinate transfer events for the programs that fall in the assigned academic division.

Will work with division staff to coordinate division advising events to include career fairs throughout each semester.

Will coordinate on-the-spot transfer events in their academic division.

Will mentor student success advisors assigned to their respective academic division.

Will attend graduation each spring semester to assist students in their respective academic division.

Will coordinate ongoing training sessions to education the student success advisors on their respective academic division.

One on one interaction with advisees on a bi-weekly basis.

Find effective ways to assist each student with the goal of matriculation.

Effective student planning that promotes retention and degree completion.

Help facilitate a successful transition to OCCC.

Intentionally develop academic and social goals during each advising session.

Introduce college academic resources and various study techniques.

Referrals to available resources that can help the student overcome personal challenges.

Work one-on-one with students to create an action plan to address any issue(s) impeding their success.

Work collaboratively with all areas of the campus to increase opportunities for student achievement and to help students remove barriers they may encounter along their path to graduation.

Educates student on academic planning using the Student Planning software.

Identify student-specific barriers to graduation, strategize how to help a student overcome these barriers and create measurable student-specific activities to support successful completion of their program leading to graduation.

As part of the initial advising appointment we will introduce the student to the many financial opportunities we offer and help outline the student’s financial plan for college.

Stay current with federal, state, and college financial aid regulations, policies, and procedures to insure accuracy and compliance in delivery of services to students.

Effectively use interpersonal and communications skills including tact and diplomacy.

Interview and advise current and prospective students who are seeking information about financial assistance programs. This requires a comprehensive knowledge of all programs and specific eligibility criteria.

Review student satisfactory academic progress appeals, collect data about student’s academic performance, evaluate and make decisions pertaining to continued eligibility, notify the student, and update student’s electronic record.

Provide general office coverage and assist as needed with other duties.

Effectively use organizational and planning skills with attention to detail and follow through.

Job Duties (Safety / Policy & Procedures):

Abide by the policies and procedures published in the Board of Regents Policies and College Policies & Procedures.

Contribute to a safe educational & working environment.

Adhere to established safety and health procedures and practices of providing injury and illness prevention for self and others.

Complete quarterly health and safety training pursuant to OCCC’s established safety and health procedures and practices.

Participate in all applicable OCCC emergency, evacuation, shelter in place drills, and be prepared to take action and assist others in taking appropriate action should a health or safety emergency occur.

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