Assistant Director, Financial Aid

Job description

Assistant Director, Financial Aid

Assistant Director, Financial Aid Annual Salary Range: $55,000 - 60,000
Position Purpose
The Assistant Director, Financial Aid is a key member of the Financial Aid Department. The position is responsible for the following: Provide logistic support in all aspects of the financial aid department; Provide leadership and management within the Financial Aid Department; Assist current and prospective students and families with financial issues; Provide liaison support with external lending institutions; Assist in the representation of the department internally & externally; Perform other duties as assigned.

Duties and Responsibilities

  • Provide Logistic Support in all Aspects of the Financial Aid Department: Oversee the reconcilement of all financial aid program funds with bursar/fiscal offices; oversee the process of student loan applications including document and reconcile loan information; perform cost of attendance calculations; assist in the processing of financial aid packaging for students; perform special projects at the request of the director; read and interpret manuals, newsletters, and other federal, state, and institutional publications regarding policies or regulations impacting financial aid operations; work with director and technical staff to secure and integrate financial aid software program updates.
  • Provide leadership and management within the Financial Aid Department: Along with and accordance to the direction of the Director of Financial Aid, provide leadership within the department to make process improvements within the department, focusing on improving the transparency and efficiency of the department and improving the student experience. Manage day-to-day duties of Financial Aid staff as delegated by the Director of Financial Aid.
  • Assist Current and Prospective Students and Families with Financial Issues: Assist students and prospective students with their finances by interfacing all aspects of a student's college finance; provide financial aid counseling as needed; coordinate student loan entrance and exit counseling.
  • Provide Liaison Support with External Lending institutions: Act as a liaison between the College, banks, guarantee agencies, service providers and the Department of Education as needed; establish and secure signatures on necessary contracts; resolve student loan problems.
  • Assist in the Representation of the Department Internally & Externally: Represent the Financial Aid Department at external functions such as financial aid nights, group presentations, career/college fairs and similar events and association meetings, workshops, seminars and presentations.
  • Perform Other Duties as Assigned: Engage in professional development activities.
Qualifications - Education, Experience, and Skills
  • Bachelor degree in finance, business, or related field required. Master's degree preferred.
  • Minimum three years work experience in a professional business setting, previous work in a Financial Aid office preferred.
  • Ability to interpret and apply college fiscal rules, regulations, guidelines and systems in the student environment;
  • Knowledge of and ability to interpret and apply federal, state, and other financial aid rules, regulations, and guidelines;
  • Ability to design and oversee integrated financial systems;
  • Ability to handle confidential information professionally;
  • Ability to handle information in an accurate and detailed manner;
  • Ability to work alternate or flexible work schedules as needed;
  • Strong communication and customer service skills;
  • Attention to detail;
  • Tactfulness, positive interpersonal skills and cooperative attitude;
  • Ability to work with PC computers and basic financial aid software.

Reasonable accommodations may be requested and reviewed according to the Americans with Disabilities Act (ADA).

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Job No:
Posted: 4/30/2021
Application Due: 4/30/2033
Work Type: Full Time