Practice Manager

Job description

Description
University of Colorado | CU Anschutz Medical Campus

School of Medicine | Department of Obstetrics and Gynecology

Practice Manager

Position # 00001317 – Requisition #21086

* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *

The University of Colorado Anschutz Medical Campus seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty and staff of diverse backgrounds.

The Department of Obstetrics and Gynecology has an opening for a full-time University Staff (unclassified) Practice Manager (Healthcare Program Manager).

The University of Colorado Anschutz Medical Campus is a public education, clinical and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges, and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care. Read CU Anschutz Quick Facts here.

Scope of Role

The Practice Manager (Health Care Program Manager) is an exempt professional position.  This position works for the Family Planning Division, within the Department of Obstetrics and Gynecology, at the University of Colorado School of Medicine (SOM). The Practice Manager is responsible for decision-making, planning, organizing, and managing the clinical and business activities pertaining to the freestanding SOM locations; direct management and supervision of the staff that work at the freestanding SOM locations; and ensuring compliance with all internal and external policies and procedures. The Practice Manager oversees the fiscal affairs, human resources, and day-to-day operations of the SOM locations in support of the mission and goals for the Division, Department, and School of Medicine. 

The Practice Manager serves as the representative for the SOM, the University of Colorado Denver (UCD), and the University of Colorado (CU) regarding relevant fiscal and administrative matters. The Practice Manager ensures consistency between the policies and procedures of the SOM, UCD, CU Medicine (UPI), University of Colorado Hospital (UCHealth), and the University of Colorado (CU).

Supervision Received

The Practice Manager reports to the Community Medicine Division Administrative Director and the Family Planning Division Chief.

Supervision Exercised

Provides:

  • Direct supervision of the clinical staff at the Lowry freestanding (SOM) clinic. Clinic patient office staff employed under UCD and CU Medicine (UPI)
  • Supervision over student workers and volunteers.
Duties and Responsibilities

Financial Management:

  • Oversees fiscal activities of the clinical practice/division in conjunction with the Division Administrative Director and the centralized staff, including, but not limited to:
  1. Working with the Division Chief and Division Administrative Director to develop operating and capital budgets for Lowry freestanding SOM clinic
  2. Payroll administration for the SOM clinical staff
  3. Purchasing for the SOM clinics
  4. Working with the Division Administrative Director to develop and implement methods, policies, and practices to help achieve the overall financial goals of the division
  • Practice Manager will work to improve analysis of clinical operations utilizing productivity, quality, outcome, faculty/staff/patient satisfaction and patient experience data in partnership with various business leaders within OBGYN, CU Medicine, and UCH. 
  • Grant and clinical trial data tracking and assist with oversight of clinical, grant, and clinical trial budgets in conjunction with Division Administrative Director.
Clinical Practice:

  • Monitors the finances and ordering of office, clinical, and equipment supplies for the Lowry Comprehensive Women’s Health freestanding SOM clinic.
  • Directly manages the Lowry Comprehensive Women’s Health clinic freestanding SOM clinical operations and staffing. Coordinates coverage for clinical staffing (staff and providers) and covers clinic in the event of a staffing shortage.
  • Plans information flow related to SOM site clinical data within the Division.
  • Completes all freestanding SOM clinic work orders with management companies.
  • Partner with the Division Administrative Director to manage the relationships/agreements with external partners/ vendors.
  • Establish employee schedules, operating rhythm and routines to ensure a healthy work culture.
  • Oversee customer support processes to enhance customer satisfaction.
  • Analyze operations including productivity, quality, outcome, faculty satisfaction and patient experience data in partnership with Division Administrative Director and Division Director.
  • Provides timely clinical data to the Division, UPI, UCH, and Children’s Hospital Colorado (CHCO), as needed.
Grant and Contract Management

  • Oversees, along with the centralized staff personnel, the post-award management of the Division’s grants and contracts in conjunction with the Division Administrative Director and Division Director (including UPI clinical contracts as appropriate), including but not limited to, the following:
  • Compliance with Federal, State, University, and/or other granting agency rules and regulations.
  • Coordination with the internal and external entities that regulate and monitor research activities.
  • Assist the Department’s centralized Grants Specialist and COMIRB personnel as necessary to ensure timely and accurate grants and contracts submissions.
Schedule Development:

  • Primary contact for division pertaining to QGenda, our scheduling system, to troubleshoot and solve problems related to the schedule and/or system
  • Schedule coordination for Providers and Staff between the various sites to ensure appropriate clinical coverage
  • Complete schedule changes as needed
Grant and Contract Management:

  • Assist with negotiation of all leases and contracts for the freestanding SOM clinic in partnership with Division Administrative Director
Human Resource Management:

  • Oversees the Division’s personnel matters including, but not limited to, the following:
  • Position creation in the University and CU Medicine human resource systems for the Freestanding clinic staff
  • Facilitation of employee recruitments
  • Performance assessment and salary setting for SOM staff.
  • Employee development, orientation and staff integration for SOM staff
  • Employee development and management of the UCD, UCH and CU Medicine staff at the freestanding SOM clinics, while working with the relevant entity to ensure that all policies and procedures are followed.
  • Establish, communicate, and administer the University and Division level policies and procedures related to the Freestanding clinic (in partnership with the Division Administrative Director).
  • Counsel SOM staff members on matters of benefits, work issues, personal interrelations, grievances, and other matters within the workplace
  • Process personnel forms and finances within the CU Medicine and University of Colorado systems 
  • Maintain appropriate personnel records for staff (e.g. vacation, sick leave, educational leave, performance improvement plans, etc.) for freestanding SOM clinic staff.  Monitors the performance evaluation activities for all SOM staff including implementation and maintenance of the performance improvement/appraisal program.Facilities and Operations Management:

    • Partners with the Division Administrative Director and the Division Chief to oversee any Divisional facilities off campus and ensure efficiency of operations
    • Oversees security and safety procedures for the freestanding SOM clinics
    Miscellaneous:

    • Projects and/or tasks as identified by the Division Administrative Director or the Division Chief
    IF POSITION IS FILLED BY AN RN, JOB DUTIES ARE ALL OF THE ABOVE AND ADDITIONALLY:

    • Provide clinical leadership and support within the scope of the nursing role.
    • The nurse will also assist with and provide direct patient care in the form of administering IV sedation, monitoring patients during sedation and recovery, ultrasound assessment and pre-and post-procedure counseling.  The nurse also may respond to patient inquiries in person and/or by phone.  The nurse will demonstrate competency in caring for the complex patients and participate on the Care Team to improve the quality of care in the clinical area. Some administrative work required, and other duties as assigned.
    Salary and Benefits:

    The salary range for this position has been established at $66,389  to $82,000.  

    The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

    The above salary range (or hiring range) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

    This position is not eligible for overtime compensation.

    Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

    Benefits: https://www.cu.edu/employee-services/benefits

    Total Compensation Calculator: http://www.cu.edu/node/153125

    Diversity and Equity:

    The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected].

    The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

    The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.



    Qualifications
    Minimum Qualifications

    Minimum Qualifications:

    • A bachelor’s degree from an accredited college or university, with a minimum of three years of progressive professional management (preferably in an academic medical center environment)
    • SUBSTITUION: Experience on a 1:1 basis will be considered in lieu of the bachelor’s degree.
    Preferred Qualifications:

    • At least three years of clinical management with supervisory experience is preferred
    • Experience in Family Planning is preferred
     

    IF RN HIRE:

    • Minimum and Preferred Qualifications if RN:Colorado Registered Nurse License is required.
    • Preferred experience: 12 months or more as a practicing registered nurse in a procedure clinic administering IV sedation.Competencies: BLS, ACLSExperience setting up sterilization trays and clinical equipment.Preference of training in performance of ultrasound.Bilingual in Spanish is highly preferred.
    Required: Applicants must meet minimum qualifications at the time of hire.



    Job Category: Health Care
    Primary Location: Aurora
    Schedule: Full-time
    Posting Date: Apr 29, 2021
    Unposting Date: Ongoing

     

     

     

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    Job No:
    Posted: 4/30/2021
    Application Due: 7/29/2021
    Work Type: Full Time
    Salary: