Enrollment Specialist II

Job description

Job location: San Antonio TAMUSA


Employment Type: Full-time
Posted data: 2021-05-25
Req: R-037235
Job Title

Enrollment Specialist II

Agency

Texas A&M University - San Antonio

Department

Enrollment Management

Proposed Minimum Salary

$16.34 hourly

Job Location

San Antonio, Texas

Job Type

Staff

Job Description

The Enrollment Specialist II, under general supervision, contributes to increasing the population of admitted, enrolled, and underrepresented students by maintaining and providing an in-depth understanding of admissions requirements, registration, financial aid, and student financial billing

May work beyond normal office hours to include evenings, weekends, peak times, and alternate scheduling.

Responsibilities:

  • Provides customer service to students, faculty, and staff who visit, phone in and email inquiries.

  • Works directly with current students, applicants and their parents to guide, direct, answer questions, and resolves problems with admission, registration, tuition, payments, graduation, and financial aid program information, policies and forms.

  • Prepares outgoing mail and disseminate admissions information to prospective students.

  • Maintains database of inbound and outbound call communication results with current and prospective students regarding applying for admission, financial aid, registration, and graduation.

  • Advise current and prospective students and parents with in-depth financial aid questions assuring adherence to all regulatory compliance concerning financial aid applications, financial aid eligibility, disbursement and refunds, cost of attendance budget components, different aid types, loan comparisons, special circumstances, and estimate family contributions for tuition and fees.

  • Develops working relationships with A&M-SA members, departments, counselors, and advisors to disseminate admissions, fmancial aid, housing, tuition, and registration information to ensure and enhance customer service and satisfaction.

  • Performs other duties as assigned.

This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

Education & Experience:

  • Associate's degree in applicable field and zero years of prior experience

  • Knowledge of word processing, spreadsheet, and database applications. Knowledge of admissions and financial aid functions of higher education.

  • Ability to multitask and work cooperatively with others. Excellent verbal and written communication skills.

  • Travel may be required.

Knowledge, Skills and Abilities:

  • Knowledge of word processing, spreadsheet, and database applications. Knowledge of admissions and financial aid functions of higher education.

  • Ability to multitask and work cooperatively with others. Excellent verbal and written communication skills.

  • Travel may be required.

Application Instructions:

Please make sure to provide the following documents:

  • Application

  • Cover Letter to include two professional references

  • Resume

For detailed instructions on how to apply for any position on our website, please use the following link:

http://www.tamusa.edu/humanresources/job-opportunities/index.html

Summary of Employee Benefits:

https://www.tamusa.edu/documents/hr/summary-of-employees-benefits-2020.pdf

Please ensure that all required documents are uploaded prior to submitting the application. Once application is submitted, no changes or revisions can be made. If you have issues with adding documents with your application, please contact HR at 210-784-2058.

In compliance with ADA, if accommodations are needed for the application process, please contact HR at (210) 784-2058.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.

 

 

 

Diversity Profile: University

 

AAUP COMPENSATION SURVEY DATA

View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 4/30/2021
Application Due: 8/24/2021
Work Type: Full Time
Salary: