SAFETY COMMUNICATIONS OPERATOR

Job description

Job Title: SAFETY COMMUNICATIONS OPERATOR
Location: Columbia
Full/Part Time: Full-Time
Job ID: 36486
Hiring Department

MUPD Police

Job Description

Answer multi-line and emergency phones.
Act as an after-hours emergency switchboard.
Gather information for emergency and non-emergency complaints and prioritize all calls according to importance.
Relay information as appropriate.
Greet walk-in customers; serve as receptionist.
Using computer, maintain duty log of all police officers, security officers and campus safety officers.
Using specialized software (computer aided dispatch and MULES), enter and retrieve criminal action information.
Maintain call lists for routing of calls. Maintain daily logs.
Generate daily incident report forms and Clery reports.
Prepare and distribute records/reports as designated to campus, courts and others as specified.
Provide reports to the public and collect appropriate fees for reports and fingerprints.
Prepare administrative reports and records.
Handle multi-channel police radio console to route appropriate personnel to designated areas in response to calls for assistance, crimes, buildings, alarms, and traffic stops among other things.
Monitor alarm systems for University buildings and security cameras.
Make callouts and fill out work orders.
Enter police reports (incidents, accidents, bookings, dispositions, follow-ups, etc).
Proofread reports.
File and store reports and records.
May conduct field training for new communications operators.
Other duties as assigned.

Salary

Salary: $13.27-$22.73 per hour

Grade: GGS-006

University Title: Safety Communications Operator

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Shift

Sunday-Saturday; shift times will vary.

Minimum Qualifications

A high school diploma and 2 years of experience from which comparable knowledge, skills and abilities can be acquired is necessary.

Preferred Qualifications

MULES Certifiacation & APCO Communications Training.

Other Information

Expected Duration of the Selection Process:

Position will be posted at a minimum through May 31, 2021 at which time qualified applicants may be contacted for interviews. Position will remain posted until open positions are filled. Additional positions may be posted to this vacancy if additional positions become available.

Agencies Policy on Reapplication:

The Police Department allows applicants not selected to reapply. This includes all applicants who successfully completed the selection process but were not offered employment. All applicants must reapply to be considered in future positions.

Applicants who fail portions of the selection process will be evaluated on a case-by-case basis. The applicant will be notified in writing of their elimination/non-selection in the process and a determination on reapplication and/or testing.

All Elements of the Selection Process:

Initial screening and referral of applicants by Human Resource Services.
Departmental screening of applications.
Selection Board Interview.
Background Investigation – All backgrounds will include at a minimum: verification of qualifying credentials, a review of any criminal record, and verification of at least three personal references.
Computer Voice Stress Analysis/CVSA (If deemed necessary by the Director of Police.)
Interview with the Director of Police.

Application Notice:

You can contact Chrissy Antimi at 573-882-5614 for more information on the selection process and your current status.

Benefit Eligibility

This position is eligible for University benefits. The University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, and educational fee discounts. For additional information on University benefits, please visit the Faculty & Staff Benefits website at http://www.umsystem.edu/totalrewards/benefits

Diversity Commitment

The University of Missouri is fully committed to achieving the goal of a diverse and inclusive academic community of faculty, staff and students. We seek individuals who are committed to this goal and our core campus values of respect, responsibility, discovery and excellence.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor of Human Resource Services/Affirmative Action officer at 573-882-4256.

To request ADA accommodations, please call the Disability Inclusion and ADA Compliance Manager at 573-884-7278.

EEO IS THE LAW

To read more about Equal Employment Opportunity (EEO) please use the following links:

 

 

 

Diversity Profile: University

 

AAUP COMPENSATION SURVEY DATA

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Job No:
Posted: 4/30/2021
Application Due: 7/29/2021
Work Type: Full Time
Salary: