Associate Director of Alumni Chapters

Job description

Posting Number:


Working Title:

Associate Director of Alumni Chapters


DAR - Alumni Chapters

About the University of Georgia:

The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities is the state’s oldest, most comprehensive, and most diversified institution of higher education ( UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 39,000 students including over 30,000 undergraduates and over 9,000 graduate and professional students. Academic programs reside in 17 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

About the College/Unit/Department:

Division of Development and Alumni Relations
The Division of Development and Alumni Relations at the University of Georgia advances the goals, objectives, and priorities of the university by generating private financial support, building, and maintaining relationships with alumni and donors, and assisting students with career development opportunities.

Office of Alumni Relations
The UGA Alumni Association advances the academic excellence, interests, and traditions of Georgia’s flagship university by inspiring engagement through relevant programming, enhanced connections, and effective communications.

College/Unit/Department website: and and

Posting Type:


Retirement Plan:


Employment Type:


Benefits Eligibility:

Benefits Eligible

Full/Part time:

Full Time

Additional Schedule Information:

8:00am–5:00pm; Evenings and weekends as necessary

Advertised Salary:

Commensurate with qualifications and experience

Posting Date:


Open until filled:


Proposed Starting Date:


Location of Vacancy:

Athens Area

EEO Policy Statement:

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([email protected]).

Classification Title:

Alumni Relations Professional



Job Family:




Minimum Qualifications:

Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Preferred Qualifications:

•Volunteer management experience
•Sales and marketing experience
•Communications experience
•Fundraising and nonprofit experience
•Familiarity with the university setting

Position Summary:

Alumni Chapters exist in multiple cities across the state, country, as well as abroad, and it is the Alumni Chapters unit within the Office of Alumni Relations that develops chapters and chapter leaders to represent the best of the University of Georgia. This position reports to the Senior Director of Alumni Chapters and is responsible for implementing the strategic vision of the Office of Alumni Relations through the Alumni Chapters effort.

The Associate Director of Alumni Chapters will recruit, train, and lead alumni chapter volunteers. This requires regular meetings with chapter leaders to assist with events planning and coordination and to train chapter leaders of the responsibilities and processes involved with volunteer alumni chapter leadership. The position uses well-developed interpersonal communication skills in order to effectively adapt communication style to work with volunteer leaders. Regular communication with the Development and Alumni Relations Communications department is also necessary to manage chapter social media efforts, newsletters, and other communications. The Associate Director will participate in planning events organized by the Office of Alumni Relations and will assist with strategic alumni outreach initiatives.

Knowledge, Skills, Abilities and/or Competencies:

•Demonstrated experience in database management, providing outstanding customer service and timely communications.
•Demonstrates excellent time management and the ability to prioritize multiple competing priorities.
•Demonstrated experience in volunteer management and event planning.
•Exemplary communications skills (both written and verbal) and the ability to deal effectively and professionally with a variety of persons at all levels of management within and external to a university environment.
•Demonstrated computer competency and knowledgeable of Word, Excel, PowerPoint, Outlook, and social media outlets.
•Exhibits behavior that supports the mission, vision, and values of the University of Georgia.
•Communicates and employs interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct.
•People management skills.
•Ability to provide solutions that are effective and efficient.

Additional Division Expectations:
•Through open, honest, and respectful communication, all staff, supervisors, and colleagues of the Division of Development & Alumni Relations are expected to interact with fairness, compassion, and decency. All employees will be held accountable for meeting the expectation of promoting a stable, productive, and healthy work environment.
•Adherence to CASE standards and commonly accepted industry standards relating to fundraising reporting are expected of all fundraisers. All fundraisers will be held accountable for meeting this expectation.

Physical Demands:

•This position potentially has the flexibility of being home-based in Atlanta or Athens
•Work in a standard office environment
•Travel in and out of state
•Work nights and weekends necessary
•Work using electronic mail, telephone, face-to-face discussions, paper form correspondence
•Communicate effectively in writing, speaking, and listening
•Organize and establish priorities; Remember detail; Multi-task
•Lift and/or move up to 25 pounds
•Walk, stand, stoop, lift, kneel, climb, driving

Is driving a responsibility of this position?:


Is this a Position of Trust?:


Does this position have operation, access, or control of financial resources?:


Does this position require a P-Card? :


Is having a P-Card an essential function of this position? :


Does this position have direct interaction or care of children under the age of 18 or direct patient care?:


Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications):


Credit and P-Card policy:

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.


Manage recruiting, organizing, and training of an active pool of 100 – 150 volunteer leaders under strategic management to assist the University of Georgia in maintaining outstanding alumni chapter communities.
•Manage processes for onboarding and transitioning of chapter leaders.
•Oversee and lead chapter leaders in planning a strategic, UGA-focused calendar of events and programs to engage a broad range of alumni.
•Assist chapters in planning and organizing events that engage alumni and support UGA’s mission.
•Manage chapter accounts and program funds.
•Attend chapter programs and meetings as necessary in order to promote positive communication and volunteer support.
•Meet regularly with chapter leaders in person, via Skype and/or phone to assess their needs, train, and to communicate important university or departmental updates.
•Interact with chapters through social media outlets and maintain administrative access to all accounts.

Percentage of time:



Plan and execute the following programs: Alumni Leadership Assembly, Game Watching Parties, Welcome to the City, Dawg Day of Service, Founders Week Initiatives, and other chapter related events.

Percentage of time:



Partner with the Development & Alumni Relations Communications team to manage chapter web pages, social media pages, monthly Chapter Leader Updates, event evites, and chapter email messages, and update colleagues on chapter team priorities in order to share information effectively.
•Provide a monthly Chapter Leader Update and conduct regular conference calls and training sessions.
•Maintain the Chapter Leader Handbook, maintain the Chapter Leader Resources web page, and create other resources to promote alumni chapter excellence.
•Provide updates and marketing strategies for Georgia Magazine, Bulldog Bulletin, Buck Slip, and Pulse.
•Provide updates and marketing strategies for Georgia Magazine, Bulldog Bulletin, and Pulse. Serve on event committees and attend alumni events and programs when needed and as assigned.

Percentage of time:



Assist in the oversight, development and creation of models, guidelines, policies, and training materials for Chapter scholarship initiative programs that reflect alumni relations objectives and best practices for fundraising volunteer organizations.
•Create and maintain stewardship plans that support Chapters Scholarship initiative; thanks volunteers and donors, highlights awardees and educates regional communities on philanthropy.
•Create and maintain engagement plans on top chapter volunteers that are major gift donors/prospects, leadership annual gift donors/prospects, or board pipeline prospects.
•Collaborate across the division on strategic initiatives regionally, in schools in units, alongside the Alumni Association Board of Directors and in partnership with development and annual giving to increase engagement and alumni participation through chapters programs.

Percentage of time:



Participate in student, graduate assistant interviews, and assist the Senior Director of Alumni Chapters in supervising student workers and graduate assistant.

Percentage of time:



Ensure timely and accurate updates are made in GAIL for chapter leaders, and update colleagues regarding chapter information in a timely manner. (include contact information, chapter involvement, interactions, and event attendance.)
•Record all chapter event information in GAIL and update all interactions on the shared drive. Post contact information and chapter interactions within 1 business day and copy regional and alumni directors when appropriate.
•Input a summary of meeting notes into GAIL and share notes with appropriate representatives.
•Communicate proactively with regional directors, alumni directors and other UGA representatives on chapter programs, prospect interactions, news, and travel plans.

Percentage of time:





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Job No:
Posted: 4/30/2021
Application Due: 6/29/2021
Work Type: Full Time