Librarian, Head of Circulation & Visitor Service

Job description


Posting Number:


Advertised Title:

Librarian, Head of Circulation & Visitor Service




University Libraries


LIBR Circulation

Advertised Salary Range:

Commensurate with Experience

Part/Full Time:

Full Time

Hours per Week:


Position Category:

Full-time Equivalent (FTE)

Basis :

12 months

Work County:


Tenure Information:


Job Search Category:

Other Professional

About UofSC:

The University of South Carolina System is comprised of the state’s flagship university in Columbia (founded in 1801 and currently one of the top 50 “Best Colleges” according to U.S. News and World Report), three regional comprehensive universities (USC Aiken, USC Beaufort and USC Upstate), and Palmetto College consisting of four two-year campuses (USC Lancaster, USC Salkehatchie, USC Sumter, USC Union and Fort Jackson/Extended University). Together, the USC System institutions offer more than 450 degree programs on campus and online and are uniquely positioned to meet the state’s educational, cultural, health and research needs. The System employs nearly 14,000 people who work daily to improve the lives of students, fellow South Carolinians and the world. Our diverse engaged faculty and staff enjoy a dynamic and intellectually stimulating work environment.

Diversity Statement:

At the University of South Carolina, we strive to cultivate an inclusive environment that is open, welcoming, and supportive of individuals of all backgrounds. We recognize diversity in our workforce is essential to providing academic excellence and critical to our sustainability. The University is committed to eliminating barriers created by institutional discrimination through accountability and continuous process improvement. We celebrate the diverse voices, perspectives, and experiences of our employees.

Advertised Job Summary:

University of South Carolina seeks an experienced librarian to serve as Head of Circulation & Visitor Service. Reporting to the Associate Dean for Public Services, this position is responsible for the management of visitor service and circulation functions for a large university library. The successful candidate will work closely with other Department Heads and Library Directors to ensure collaboration and coordination of user-centered service delivery across University Libraries. Responsibilities include:

•Oversees approximately 13 full-time staff and 25 student employees.
•Manages day, evening, and weekend shift supervisors responsible for opening and closing the library and staffing the main visitor service desk.
•Provides leadership, support and training for a customer service program that fosters a welcoming, inclusive, and responsive environment for a diverse population.
•Develops policies and workflows for circulation and collection maintenance and manages circulation functions of the Integrated Library Services Platform (Alma, ExLibris).
•Identifies, recommends, and implements policies for use of the library by students, faculty, and guests, including the registration of visitors not affiliated with the University.
•Responsible for maintaining a safe and secure building and responding to complex visitor issues.

This is a tenure-track faculty position.

The University of South Carolina, founded in 1801, is the flagship campus of an eight-campus, fully accredited, state-system. The University is one of only 40 public universities to earn the Carnegie Foundation’s top-tier designations in research activity and community engagement. The University of South Carolina – Columbia has strong undergraduate and graduate programs and other highly regarded professional schools including: medicine, law, education, engineering, social work, pharmacy, public health, arts and sciences, nursing, and business administration. About 32,000 students are enrolled with more than 8,000 students in graduate and professional programs.

University Libraries serves the graduate and undergraduate programs of all schools and colleges, with the exceptions of the School of Law and the School of Medicine. Holdings include more than 4.9 million volumes, 20 million manuscripts, 475,000 e-books, and four distinct special collections. University Libraries is a member of the Association of Southeastern Research Libraries, the Association of Research Libraries, and the Center for Research Libraries. The City of Columbia is the state capital with a metropolitan area population of nearly 800,000. The city is a state center of financial, transportation, and industrial development, and it has a rich historical and cultural tradition. Columbia is located within easy driving distance of both mountains and coast.

The University of South Carolina Libraries is committed to cultivating an educational and professional environment that is rich with cultural, social, and intellectual diversity. We believe inclusivity is critical to fostering excellence in all of our endeavors, and we promote diversity in our collections and the services that we provide, as well as in our recruiting, hiring, and retention practices.

Minorities and women are encouraged to apply. USC is an EOE.

Required Education and Experience:

•Master’s degree in Library and/or Information Science (at time of appointment) from an American Library Association accredited institution.
•Minimum 3 years relevant professional experience in circulation or access services.
•Supervisory experience required.
•Demonstrated knowledge of public service, circulation and access services, resource sharing and technical infrastructure required for access and delivery of content.

Preferred Qualifications:

•Experience with Alma ILSP from ExLibris.
•Management experience in an institution of higher education.
•Experience handling difficult customer service issues.
•Excellent communication skills, both oral and written
•Excellent collaborative and team building skills.

Desired Start Date:


Job Open Date:


Job Close Date:


Open Until Filled:


Special Instructions to Applicant:

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

The Search Committee will begin reviewing applications on May 27, 2021.

Quicklink for Posting:

EEO Statement:

The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions.




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Job No:
Posted: 4/29/2021
Application Due: 6/10/2021
Work Type: Full Time