Call Center/Administrative Specialist

Job description


Posting Number:


Classification Title:

Administrative Specialist II

Advertised Title:

Call Center/Administrative Specialist




Division of Administration and Finance


DAF Work Management


12.00 hr.

Part/Full Time:

Full Time

Hours per Week:


Work Schedule:

Monday – Friday
8:30 am – 5:00 pm

Must be willing to work a flexible schedule to meet the needs of the department.

Job Search Category:


About UofSC:

The University of South Carolina System is comprised of the state’s flagship university in Columbia (founded in 1801 and currently one of the top 50 “Best Colleges” according to U.S. News and World Report), three regional comprehensive universities (USC Aiken, USC Beaufort and USC Upstate), and Palmetto College consisting of four two-year campuses (USC Lancaster, USC Salkehatchie, USC Sumter, USC Union and Fort Jackson/Extended University). Together, the USC System institutions offer more than 450 degree programs on campus and online and are uniquely positioned to meet the state’s educational, cultural, health and research needs. The System employs nearly 14,000 people who work daily to improve the lives of students, fellow South Carolinians and the world. Our diverse engaged faculty and staff enjoy a dynamic and intellectually stimulating work environment.

Diversity Statement:

At the University of South Carolina, we strive to cultivate an inclusive environment that is open, welcoming, and supportive of individuals of all backgrounds. We recognize diversity in our workforce is essential to providing academic excellence and critical to our sustainability. The University is committed to eliminating barriers created by institutional discrimination through accountability and continuous process improvement. We celebrate the diverse voices, perspectives, and experiences of our employees.

Advertised Job Summary:

Under limited supervision, provides support to the Facilities Customer Service and Call Center, the initial receiving point for all faculty and staff requests for maintenance, non-maintenance, and projects.

Working knowledge of Microsoft Word, Excel (prefer advanced level). Must be able to type 55+ wpm with four or less errors. Must be able to use a personal computer and provide a high level of customer service in receiving requests and complaints from campus customers. Ability to analyze data and data collection to develop methods to obtain accurate, useful output. Ability to coordinate and schedule work between user groups. Ability to establish and maintain effective working relationships. Ability to stay calm under pressure.


High school diploma and 2 years related experience, or equivalency.

Number of Vacancies:


Desired Start Date:


Job Open Date:


Job Close Date:


Open Until Filled:


Special Instructions to Applicant:

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

We are only accepting applications submitted by June 11, 2021.

Quicklink for Posting:

EEO Statement:

The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions.

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Hazardous weather category:





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Job No:
Posted: 4/29/2021
Application Due: 6/11/2021
Work Type: Full Time