Associate Director for Decision Support

Job description

Position Number:


Vacancy Open to:

All Candidates

Working Title:

Associate Director for Decision Support

Position Designation:

EHRA Non-Faculty

Employment Type:

Permanent - Full-time

Months per Year:


Work Schedule:

8 hours per day / Monday through Friday

Hours per week:


FLSA Status:



Academic Affairs


Institutional Research (Adm)

Work Location:


Salary Range:

Dependent on qualifications and experience

Primary Purpose of Department:

The Office of Institutional Research is charged by the Provost and Vice Chancellor of Academic Affairs to: 1) collect, validate and analyze data required for external reporting; 2) disseminate needed and requested data for internal planning and for assessment of institutional programs; 3) conduct special studies on various aspects of the institution; 4) provide assistance to others within the University who are engaged in research or conducting campus-wide surveys; and 5)provide assistance to the campus regarding planning and assessment processes, SACS accreditation compliance. As a unit within the division of Academic Affairs, the office is accessible to all academic programs and is close to the planning process established by the Provost. Although much of its work is related to the academic side of the institution, units in the other University divisions as well as the Chancellor’s Office regularly require services of the Office of Institutional Research. The staff also assists other members of the University community who want to conduct institutional studies. Institutional Research services may include developing research techniques, providing required raw data, or participating in the compilation, analysis and presentation of the study. The office provides assistance to the campus regarding internal planning, assessment, and evaluation in accord with fundamental quality improvement. Institutional Research also provides consultation to the campus regarding obligations related to SACS standards and requirements. Finally, the Office of Institutional Research has the responsibility of institutional reporting to external agencies such as The University of North Carolina System Office, the U.S. Department of Education, and the Southern Association of Colleges and Schools.

Primary Purpose of Position:

The primary purpose of this position is to direct and manage institution-wide data, metrics, and management information about the institution’s students, faculty and staff, enrollment and academic programs, facilities, and related items as required to support institutional decision making. The position directly supports the institution’s planning and assessment. This position requires significant levels of autonomy and a range of skills to design and execute institutional studies.

Summary of Position Responsibilities:

The Associate Director for Decision Support will have the primary responsibility for data analytics in areas of student success and other critical institutional functions. The Associate Director will be a resource for student success initiatives, identifying opportunities to effect changes that will foster greater success (e.g. learning, retention, graduation) among students. The skills required include management of data from disparate sources, proficiency with statistical software such as SAS, SPSS, and/or R, proficiency with data modeling, and proficiency with data visualization. Specific responsibilities include:
•Designing and performing research studies, such as faculty salary studies; enrollment projections and forecasting; leading development of internal dashboards
•Developing the office data management strategy to facilitate analytic studies
•Developing research studies and performing advanced statistical analyses to better inform senior leaders’ decision making
•Preparing written and tabular research reports that are suitable for a variety of audiences, including senior leadership, internal constituents and external constituents
•Providing leadership and supervision for the senior research analyst
•Representing the office on task forces and project teams

Minimum Education/Experience:

Master’s degree in social sciences, data science, statistics, mathematics or a related field, including successful completion of coursework in statistics

Preferred Education, Knowledge, Skills and Experience:

Master’s degree in a quantitative discipline (e.g., statistics, operations research, economics, data science, computer science, mathematics).
At least three years of relevant work experience in data analysis or related field.
Experience with statistical software (e.g., SAS, SPSS, R, MATLAB, STATA) and database languages (e.g., SQL).
Experience with data visualization tools (e.g. Tableau)
Experience in developing a data and analytics strategy in a higher education environment.
Must possess a combination of business focus, strong analytical and problem solving skills, and programming knowledge.
Excellent communication and interpersonal skills.
Ability to work independently to accomplish unit goals and project objectives.

Special Notes to Applicants:

The finalist will be subject to a criminal background check.

Posting Open Date:


Posting Close Date:


Open Until Filled:


Proposed Hire Date:





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Job No:
Posted: 4/29/2021
Application Due: 5/14/2021
Work Type: Full Time