Associate Director, Residential Education - Student Behavioral Education

Tucson, AZ
Apr 29, 2021
Employment Type
Full Time
Institution Type
Four-Year Institution
Posting Number:



Residential Education

Department Website Link:


Main Campus


Tucson, AZ USA

Position Highlights:

The Associate Director of Residential Education manages student behavioral education and staff. The Associate Director reports to the Director of Residential Education and participates as a member of the Residential Education operations, management and leadership teams, and the Housing & Residential Life Leadership Team. This individual participates in strategic departmental planning; provides leadership, oversight and philosophical guidance and direction for Student Behavioral Education, including the conduct process and student assistance. This individual supervises behavioral education staff, oversees the online conduct and data storage system, assessment and evaluation activities and development of training within Student Behavioral Education, liaises with campus partners and constituencies, communicates with parents/guardians as necessary on conduct related matters, and provides crisis management and assistance as required. This position may be required to drive University vehicles and/or golf carts.
Housing & Residential Life (Housing), a self-funded auxiliary housed within Campus Life at the University of Arizona, operates 23 student dorms and one apartment complex that house over 7,000 students (will increase to over 8,000 starting in fall of 2019) annually on the University of Arizona Main Campus.
Our Mission: Helping Students Build a Foundation for Success

Our Core Values:
Excellence -Excellence is performing at an extraordinary level and exceeding expectations
-Respect is treating others courteously and professionally in all
situations; valuing and honoring diversity in others; being honest,
direct, and courteous in all communications and loyal to all, including
those not present
Integrity - Integrity is doing the right thing,
being honest with oneself and others, being authentic, and being
transparent in intent
Caring - Caring is being welcoming, kind,
compassionate, and willing to help others; showing concern for a
person’s needs; listening more and talking less

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click herev

Duties & Responsibilities:



  • Provides direct supervision of the Assistant Director, Program Coordinator, Senior and Administrative Associate for Student Behavioral Education
  • Provides indirect supervision of Community Directors in their roles as it relates to the functional areas of Student Behavioral Education, including observation of skills in hearings, progressive professional development and improvement plans as hearing officers
  • Provides guidance and oversight to Assistant Directors who operate the Residential Districts as they manage student behavior issues, serve as appellate hearing officers and address staff performance that relates to the functional areas of Student Behavioral Education
  • Provides guidance and oversight to all Managers on Duty (MOD) and Community Directors On-Call (CDOC) as it relates to their on-call duties and responsibilities
  • Provides guidance and direction to a summer conferences employee who will be responsible for assisting with all summer conference Student Behavioral Education needs


  • Provides philosophical direction and oversight for the conduct process, Student Assistance process, and the emergency response protocols and processes for Housing & Residential Life
  • Stays current on legal issues, trends and research in the field of housing and judicial affairs as well as higher education case management
  • Articulates and implements the department’s developmental priorities, and infuses the Residential Curriculum into the Housing & Residential Life conduct and Student Assistance process
  • Maintains a current knowledge of the university judicial process, and serves as a liaison with the Dean of Students Office as well as UAPD in relation to the UA code of conduct and other student behavioral concerns
  • Provides oversight, vision and approval for all outward facing communication and materials related to all aspects of Student Behavioral Education, including the SBE portion of the Housing website, all educational materials and all centralized communication from SBE
  • Manages all emergency response protocols, performs annual review and updates, and oversees the creation and dissemination of resources for staff to utilize in their response
  • Serves on the Housing & Residential Life Leadership Team and the Residential Education Management and Leadership Teams
  • Represents Housing & Residential Life on the campus wide Behavioral Intervention Team
  • Serves as a liaison with Campus Health and Disability Resource Center (DRC) to assist with student issues as well as develop proactive interventions
  • Liaison with Housing Facility Services to develop and maintain policies, procedures, and emergency protocols
  • Liaison with Housing Desk Operations staff to create and evaluate safety measures for the residence halls
  • Responsible for the maintenance of the conduct database and all conduct data including, but not limited to, the annual renewal of the contract as well as user access rights
  • Ensures the completion of all Clery Reporting requirements for Housing & Residential Life to UAPD
  • Oversees, evaluates and manages the assessment activities for Student Behavioral Education, including analysis and reporting responsibilities and collaborating with the Housing & Residential Life Assessment Team
  • Analyze and communicate data related to the functional areas of Student Behavioral Education and respond to current trends in the data to inform interventions or modifications to any processes or policies
  • Ensures the accurate completion and maintenance of administrative functions such as:
    · purchasing, payroll, leave management, hiring, training and performance planning for the area of assignment
    · Directs the Housing & Residential Life Student Behavioral Education Committee that develops programming resources and other initiatives that focus on student behavior, conduct issues, and the conduct process
    · May need to attend the Association for Student Conduct Administration (ASCA) conference or a conduct related equivalent and the Higher Education Case Management (HECMA) Roundtable annually
    · Other duties as assigned

Training /Presentations:

  • Provides direction and vision for the training of all residential life student and professional staff on the functional areas of Student Behavioral Education on an annual and ongoing basis
  • Provides trainings to key campus partners about the Housing & Residential Life conduct process and other functional areas of Student Behavioral Education

Skills, Knowledge and Abilities:

Ability to formulate and interpret policy
Knowledge of campus resources
Knowledge of university judicial systems
Basic knowledge of budget supervision
Basic understanding of occupancy management
Knowledge of facilities management, including the day-to-day custodial and maintenance operations in dorms.
Ability to set goals and strive for continuous improvement
Skills necessary to respond to internal and external constituents needed in a timely, accurate and professional manner
Basic knowledge and understanding of assessment and evaluation in student affairs
Demonstrated ability to successfully manage parent/guardian questions and issues that pertain to student conduct
Communication skills, including interpersonal communication, writing, public speaking and presenting, teaching and instruction
Research skills, including interpreting research as it is reported in professional literature and statistical analysis
Ability to conduct assessment and evaluation of Residential Life services and programs, interpret and report data, compare data to benchmarking data and stay current in trends of research in residence life and housing
Demonstrated ability to act as a liaison betweencampus administration and students

Minimum Qualifications:

Master’s degree in Higher Education Administration, Student Personnel Administration, Counseling, or a related field
Four years of full-time, professional experience in the area of housing and residential life to include three years of supervisory/management experience (Two years of graduate experience in housing and residential life can be counted as one year full time experience)

Preferred Qualifications:

•Experience in student affairs field and specialized functions
•Experience and understanding of student development theory and its applications in the dorms
•Experience of personnel management, including the selection, training, supervision and evaluation of professional and paraprofessional staff
•Experience and understanding of laws that pertain to student conduct processes, such as FERPA and the Clery Act
•Experience and understanding of diversity and an ability to work with a wide variety of people while recognizing the needs of a culturally and diverse student body
•Experience in organizing and facilitating student personnel programs and operational responsibilities in dorms
•Valid Driver’s License and ability to drive according to the University Fleet Safety Policy



Full Time/Part Time:

Full Time

Number of Hours Worked per Week:


Job FTE:


Work Calendar:


Job Category:

Student Services

Benefits Eligible:

Yes - Full Benefits

Rate of Pay:

$65,000-$75,000 DOE

Compensation Type:

salary at 1.0 full-time equivalency (FTE)



Career Stream and Level:


Job Family:

Residence Life

Job Function:

Student Services

Type of criminal background check required::

Fingerprint criminal background check (security sensitive due to title or department)

Number of Vacancies:


Target Hire Date:


Expected End Date:

Contact Information for Candidates:

[email protected]

Open Date:


Open Until Filled:


Documents Needed to Apply:

Resume and Cover Letter

Special Instructions to Applicant:

Diversity Statement:

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As an Hispanic-serving institution and a Native American/Alaska Native-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

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